Carolyn Benson, MD

Dr. Jennifer Shoenfelt is a staff psychiatrist at Talkiatry. She is double board certified in child and adolescent psychiatry and adult psychiatry. She has been practicing for over 14 years. Dr. Shoenfelt's practice focuses on child and adolescent medication management. Typically, she offers this in conjunction with supportive or emotionally focused therapy in 30-minute follow-up visits. However, occasionally Dr. Shoenfelt may believe that additional therapy is needed and will ask that you bring a therapist into your care team to provide the best outcome. She provides treatment plans that include holistic recommendations for diet, exercise, and educational and psychosocial/spiritual aspects of care. She is known for listening to and respecting patients' stories and walking them on a path of recovery and growth. Dr. Shoenfelt received her medical degree from the Boonshoft School of Medicine at Wright State University in Dayton, Ohio. She earned her Bachelor of Science degree in Physical Therapy from The Ohio State University. Dr. Shoenfelt practiced for 14 years in physical therapy with a specialization in children with developmental and neurological disabilities before attending medical school. Dr. Shoenfelt has held multiple positions in hospital and outpatient psychiatry, including community mental health, developmental and foster care settings, and medical director positions. She has served as clinical faculty for both the Wright State Department of Psychiatry and the University of Cincinnati School of Medicine. She has a passion for the education of medical students, residents, and patients. Dr. Jennifer Shoenfelt is a staff psychiatrist at Talkiatry. She is double board certified in child and adolescent psychiatry and adult psychiatry. She has been practicing for over 14 years.

Dr. Emily Hutchison is a psychiatrist who earned her medical degree at the University of Washington School of Medicine. She brings over 20 years of experience treating patients with chronic illnesses and integrates whole health practices into her clinical approach. In addition to her medical training, she holds a master’s degree in Adult Fitness and Cardiac Rehabilitation, which informs her focus on the connection between physical and mental health. Dr. Hutchison’s practice is grounded in promoting well-being through a holistic lens that considers the whole person.

Dr. Hutchison prioritizes creating a collaborative relationship with every patient, tailoring treatment to meet the unique needs and goals of each individual. She believes in the importance of open communication, mutual trust, and shared decision-making as the foundation for effective care. Patients can expect a supportive and respectful environment where their experiences are valued, and treatment is approached as a partnership.

In her work, Dr. Hutchison begins by exploring each patient’s personal experiences and symptoms in depth, with the goal of understanding the whole picture of their health. She develops holistic treatment plans that integrate both medical and lifestyle considerations to support long-term wellness. Known for her punctuality, excellent communication, and genuine regard for every patient, Dr. Hutchison strives to ensure that care is not only effective but also compassionate and individualized.

Melissa Sims, MSN, APRN, PMHNP-BC, is a board-certified psychiatric mental health nurse practitioner who is passionate about delivering high-quality, compassionate, and comprehensive mental health care. She earned her Master of Science in Nursing from the University of Alabama at Birmingham in 2022 and has since worked in both community mental health and correctional settings.

Melissa takes a collaborative approach to care, working closely with other mental health professionals, medical providers, families, and relevant support systems to ensure well-rounded treatment. She emphasizes a patient-centered, individualized approach, combining medication management with psychotherapy to meet each person’s unique needs.

Patients working with Melissa can expect a thorough evaluation, accurate diagnosis, and a personalized treatment plan tailored to their mental health goals. One of her core priorities is to empower individuals to make informed decisions about their care by providing education grounded in research, evidence-based practices, and clinical experience.

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Background and credentials

Dr. James is a board-certified adult psychiatrist with 32 years of clinical experience. She earned her medical degree from Tufts University, Boston’s affiliated program and completed her residency training at Steward St. Elizabeth Medical Center in Boston, where she initiated the residency program and received the Resident Teaching Award for excellence in teaching. Throughout her career, she has served in various leadership roles, including as Chief of Psychiatry at Pro Medica Healthcare Company.

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Treatment approach

Dr. James specializes in community adult psychiatry and is deeply invested in providing comprehensive care for individuals and families. She has extensive experience working in outpatient, inpatient, consult-liaison, and emergency room settings, allowing her to tailor treatment to diverse patient needs. Her approach prioritizes holistic, patient-centered care, ensuring that each treatment plan aligns with a patient’s specific challenges and goals.

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What you can expect in a first visit

During the first visit, patients can expect a thorough psychiatric evaluation where Dr. James carefully reviews their symptoms, medical history, and treatment objectives. She fosters a compassionate and collaborative environment, ensuring that patients feel supported in their journey toward better mental health. Her extensive experience allows her to provide personalized treatment strategies, which may include medication management and therapeutic interventions tailored to each individual’s needs.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Ana Lilian Reyes is a board-certified psychiatrist that earned her M.D. from the University of Florida, where she served as a chief resident. She received multiple academic honors, including the Peter Regan, M.D. Award for academic excellence in psychiatry and the John E. Adams academic achievement award throughout her course of training. She also holds a B.A. in Psychology with a neuroscience focus from Harvard University.

Dr. Reyes is passionate about outpatient psychiatry and values the long-term, collaborative relationships formed in the clinic setting. She has a particular interest in women’s and reproductive mental health and has been involved in research and protocol development focused on perinatal depression. She also brings additional training in cognitive behavioral therapy and psychodynamic psychotherapy to her work. Additionally, she has worked with underrepresented college-aged populations pursuing careers in STEM.

Her approach is rooted in blending psychotherapy and psychopharmacology. She emphasizes a full lifestyle approach and a therapeutic space wherein patients can engage in self-reflection and expression.

Fluent in English and Spanish, Dr. Reyes is dedicated to providing culturally responsive care that supports patients in achieving lasting emotional health.

Dr. Alexandre Cupler is a board-certified psychiatrist who began his career in community mental health in 2014, working as a counselor in psychiatric rehabilitation facilities. Since then, he has gained experience across inpatient hospitals, outpatient clinics, and residential treatment settings. Dr. Cupler earned his medical degree from Rush Medical College and completed his psychiatry residency at Chicago Medical School.

Dr. Cupler takes a patient-centered approach to care, making it a priority to ensure that each patient’s concerns are genuinely heard. He strives to create a culturally sensitive, non-judgmental, and safe environment where patients feel comfortable discussing difficult topics and working collaboratively toward their goals.

Initial sessions with Dr. Cupler focus on understanding the patient’s primary concerns, history, and treatment goals. He tailors care to each individual's preferred treatment style and ensures patients are informed about their treatment plan so they know what to expect and can take an active role in their care.