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Carolyn Benson, MD

Staff Psychiatrist
Languages
English
SPECIALTIES
ADHD
Anxiety
Bipolar Disorder
Depression
LGBTQIA+
Obsessive-compulsive disorder (OCD)
PTSD/Trauma

Education and training

  • University of North Carolina, BS
  • Brody School of Medicine - Greenville Facility, MD
  • University of Rochester School of Medicine and Dentistry, Residency
  • University of Rochester Medical Center, Fellowship

Get to know

Carolyn Benson, MD

Dr. Carolyn Benson has 21 years of experience in treating adults, adolescents, and children. After graduating medical school at Brody School of Medicine in Greenville, North Carolina, she moved to Rochester, NY to complete her residency and fellowship at University of Rochester School of Medicine. Her focus over the last ten years has been on working with young adults, children/adolescents, and their families. Her expertise covers a wide array of therapeutic modalities and mental health diagnoses. The primary focus of her sessions is to provide medication management with education on treatment options. She will provide therapy models that are appropriate within that 20�30 minute medication session. If longer therapy time frames are indicated, she will discuss the need to add a therapist to your treatment team to achieve optimal care. Her successful treatment outcomes are based on experience, staying current on psychiatric treatments, and having open communication with patients and families of children/adolescents so they can choose the most effective treatments. Prior to medical school, she worked in both marine and biochemical research venues and was coauthor in several research papers. She has an avid interest in the emerging field of neuroscience and frequently gives talks to colleagues and students on current research topics. Her primary objectives in her work are to help patients achieve success in both treatment and life goals and to always take time to truly listen to her patients.

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James Ritchie, DO

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Dr. Ritchie is trained in both adult and child & adolescent psychiatry, with a focus on the diagnosis and treatment of depressive disorders, anxiety disorders, trauma- and stressor-related disorders, and ADHD.  He received his bachelor's degree in biology with a minor in French, from The University of Central Florida. Dr. Ritchie completed medical school at Campbell University School of Osteopathic Medicine. Following medical school, he completed General psychiatry residency and Child and Adolescent Psychiatry Fellowship at Texas Tech University Health Sciences Center. His professional experiences include working in inpatient psychiatric hospitals, consult-liaison psychiatry, outpatient clinics, intensive outpatient programs (IOP), partial hospitalization programs (PHP), and emergency rooms. This broad range of experience allows him to provide comprehensive, individualized care to patients at all stages of life.

Dr. Ritchie emphasizes a holistic approach, combining medication management and psychotherapy. He utilizes principles from Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and supportive psychotherapy This method is supported by research indicating improved patient outcomes.

Patients can anticipate a thorough initial evaluation during their first visit with Dr. Ritchie. He conducts a comprehensive assessment to understand the patient's symptoms, history, and personal circumstances. This session sets the foundation for collaboratively developing an individualized treatment plan focused on the patient's specific needs and goals.

Rachel Klein, MD

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Dr. Rachel Klein received her medical degree from the UCLA School of Medicine and completed her residency training at Harbor-UCLA. She went on to complete a Consultation Liaison fellowship at Yale New Haven Hospital. Dr. Klein has served as a Consultation Liaison psychiatrist providing psychiatric care to patients across hospital settings and in emergency rooms. She has also worked in community health, delivering outpatient psychiatric care to a diverse range of patients.

Dr. Klein provides care in a supportive, non-judgmental, and empathetic manner. She works collaboratively with patients to identify goals and treatments that are effective, safe, and minimize the risk of dependence. Her approach emphasizes education about mental health and the use of non-pharmacological strategies to enhance wellbeing. She values treating the whole person and considers physical health as an integral part of understanding emotional distress.

Dr. Klein begins by understanding each patient’s history, concerns, and goals during the initial session. She takes time to establish an accurate diagnosis, sometimes gathering additional information from trusted friends or family members when helpful. She develops individualized treatment plans aligned with each patient’s goals, provides education about medications and their side effects when indicated, and closely monitors progress over time.

Holly Clark, MD

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Dr. Clark is a board-certified adult psychiatrist. She is fellowship-trained in Child and Adolescent Psychiatry and has been in practice for 11 years. She received her medical degree from the Medical University of South Carolina. Dr. Clark then completed her residency training and continued her training in child and adolescent fellowship at the Medical College of Georgia. Dr. Clark works with patients to create an environment where they feel comfortable and supported. She focuses on medication management along with supportive therapy. Normally visits are 30-minute follow-ups that allow time to focus on areas of support needed. If additional therapy is recommended, she will request a therapist be added to your care team to meet all your needs. Dr. Clark has worked in both inpatient and outpatient settings with adult, child, and adolescent populations. She has worked in private practice as well as community mental health, where she worked with reaching under-served communities. Dr Clark has a passion for treating both adult and child and adolescent patients with anxiety and depression.

Sujal Kotadia, MD

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Dr. Kotadia is a board-certified psychiatrist who completed his psychiatry residency training program at Nassau University Medical Center in Long Island, NY. After completing training, he has been practicing outpatient psychiatry and specializes in the evaluation and management of major psychiatric disorders, including depression, and anxiety. He uniquely combines his education, training, and practical experiences into specialized treatment plans. Typically, he offers this in conjunction with supportive or emotionally focused therapy in 30-minute follow-up visits. However, occasionally Dr. Kotadia may believe that additional therapy is also needed and ask that you bring a therapist into your care team to provide the best outcome. A story that Dr. Kotadia came across years back still inspires him each day. A man was taking a morning walk at the beach. He saw that along with the morning tide, came hundreds of starfish. When the tide receded, the starfish were left behind and would die in the morning sun. While the tide was fresh, and the starfish were alive, the man took a few steps, picked one up and threw it into the water and continued throwing starfish back into the ocean. Behind him was a stranger who couldn't understand what this man was doing. He caught up with him and asked, "What are you doing? There are hundreds of starfish. How many can you help? What difference does it make?” The man did not reply, rather he took two more steps, picked up another one, threw it into the water, and said, "It makes a difference to this one.”With this story as his motivation and ultimate objective, it has always been Dr. Kotadia's goal, with each patient, to provide superior services.

Gerald Matthews, MD

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Background and credentials

Dr. Gerald Matthews is a board-certified adult psychiatrist. He earned his medical degree from the University of Louisville School of Medicine in Louisville, KY. Following medical school, he entered active duty service in the U.S. Army, where he completed his psychiatry residency at Tripler Army Medical Center in Honolulu, HI. After completing his training, he practiced as a staff psychiatrist at Fort Hood, TX, fulfilling his service obligation.

Treatment approach

Dr. Matthews specializes in medication management, working primarily with adult patients in an outpatient setting. While his primary focus is pharmacological treatment, he frequently collaborates with therapists to provide comprehensive care when indicated. He has extensive experience treating civilians, active-duty military personnel, and veterans, addressing conditions such as mood and anxiety disorders, psychosis, and trauma-related disorders.

What you can expect in a first visit

During the first visit, patients can expect a thorough psychiatric evaluation where Dr. Matthews takes time to understand their history, symptoms, and treatment goals. He provides a structured yet compassionate approach to care, discussing medication options and potential therapeutic interventions. For patients who may benefit from additional therapy, he collaborates with therapists to ensure a well-rounded treatment plan tailored to each individual's needs.

Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

Tessa Goodman, DO

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Tessa Goodman, DO, earned her Bachelor of Science Honors degree in neuroscience and animal behavior from Cornell University and a Master’s in Education through the NYC Teaching Fellows Program. She completed medical school at NYIT COM and psychiatry residency at SUNY Downstate Medical Center, followed by a Geriatric Psychiatry Fellowship at Cornell Medical Center. She served as a faculty member on the inpatient psychiatry service at Cornell Medical Center and later as administrative psychiatrist overseeing the Telepsychiatry Consultation Liaison service at Cornell and Columbia Medical Centers for over five years.

Dr. Goodman prides herself on being a warm, kind, and supportive provider. She has expertise in psychopharmacology and is a published textbook author on medication management. She practices psychiatry using evidence-based medicine and values open communication, creating a safe space where patients feel heard, respected, and empowered.

Dr. Goodman takes time to thoroughly understand each patient’s history, concerns, and goals. She develops individualized care plans, thinks creatively about treatment options, and works collaboratively with patients to meet their unique needs and achieve meaningful progress.

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Specialties
ADHD
Anxiety
Bipolar Disorder
Depression
LGBTQIA+
Obsessive-compulsive disorder (OCD)
PTSD/Trauma
States
New York
Tennessee
Florida
Languages
English
Takes insurance
Virtual visits
22 years experience