Vice President, Revenue Cycle

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Talkiatry transforms psychiatry into the accessible, human, and empowering experience it should be.  

We were co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality mental healthcare.    

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.    

With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.    

We are hiring a Vice President to oversee our revenue cycle function to help fuel Talkiatry’s growth. The successful candidate will have the ability to quickly get up to speed on our current operations, identify opportunities for improvement and implement the processes, technology and mechanisms for change. Our ideal candidate is a seasoned revenue cycle operator that thrives on getting stuff done at startup speed with an ownership mentality. 

You will partner with technology, finance, and operations to build scalable processes and automations to drive efficiency. You love data and use it to inform decisions, work queues, and address gaps. Reporting, KPI’s and metrics are key for you in identifying underpayments, coding issues and denials. You understand the value of new technology including patient billing and engagement platforms, are not afraid to lead technology migrations to solve issues and thrive partnering with clinical informatics on the right system configurations.    

Responsibilities: 

  • Revenue Cycle Expert. Full end-to-end understanding of revenue cycle metrics and management techniques 
  • Systems thinker. Easily breaks tasks down and develops workflows and builds reliable systems that improve efficiency, reliability, and performance
  • Data and technology oriented. Fully versed in all revenue cycle metrics. Develops dashboards and leverages reports from the practice management system to support daily operations. Automates manual processes using new and innovative technology.
  • Days Sales Outstanding (DSO) Management. Successful track record of managing and continuously improving DSO in a growth environment.
  • High aptitude with practice management and charge capture software, ideally eClinicalWorks (eCW). Has worked with their organization’s in-house technology department, consultants, or vendors to improve the configuration and use of the system to support revenue cycle department operations. 
  • Takes initiative. Sees performance issues or opportunities and proactively takes action to improve revenue cycle operations 
  • People first orientation. You are an exceptional leader and team builder. You actively develop your people and are focused on creating a dynamic department level culture

Qualifications: 

  • 7-10 years in revenue cycle leadership positions
  • Deep experience with billing technology including EMR’s (I.e. ECW and others), patient collections and billing partners, etc.
  • Expert understanding of medical coding, documentation, and auditing
  • History of working closely and partnering with payors

We Offer: 

  • A collaborative, diverse, fast-paced environment in a purpose-driven company; Join a team of 250+ team of difference-makers
  • Flexible Location: Colleagues work virtually, in the office, or a combination of the two
  • Leadership committed to building a people-first, inclusive culture focused on your well-being and supporting your wellness ambitions
  • Generous benefits including up to 100% of healthcare insurance costs paid from day 1; Competitive 401K match with immediate vesting; Competitive PTO

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience.  We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.   

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 

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“Doctors want to be doctors and Talkiatry is allowing them to do that by bringing creative and innovative solutions to the problems that have historically made it difficult to provide in-network care.”— Georgia Gaveras, Chief Psychiatrist

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