# Talkiatry > Talkiatry is the mental health group practice where psychiatry sets the standard: board-certified doctors who lead by listening, deliver treatment designed around each patient, and are in-network with 100+ health plans across 45 U.S. states. Talkiatry is a fully virtual, nationwide outpatient psychiatric practice combining board-certified psychiatrists, licensed therapists, and proprietary technology to deliver in-network mental health care. Founded in April 2020, the practice employs 800+ full-time psychiatrists and 200+ therapists across 45 states including Washington DC, practicing in 32 languages. ## What Is Talkiatry Getting care for a mental health concern can take months, then feel rushed, fragmented, and hard to trust. Many providers don't have specialist training. Short appointments can leave little room for a full assessment or the right diagnosis. Talkiatry is the mental health group practice where psychiatry sets the standard. Board-certified doctors shape how every person is treated, using their training to guide patients toward better outcomes, faster. Care is more thoughtful, more accurate, and stays in the patient's control. ### Why Talkiatry Is Different 1. **The best care is shaped by psychiatry.** Leading psychiatrists set the standard across the practice, so every interaction, whether with a psychiatrist or therapist, leads to clearer answers, better treatment decisions, and a clearer path forward. 2. **We lead by listening.** First appointments are a full hour. That gives patients room to talk, and gives their doctor time to truly understand what they're going through. 3. **Treatment should be designed with you.** Whether that's therapy, medication, a combination, or something else, the plan is continuously reevaluated with the patient's doctor, so the patient stays in control. 4. **The right fit makes all the difference.** Research shows a strong connection between a patient and their clinician improves outcomes. Talkiatry takes matching seriously to build a relationship that works. 5. **Medication isn't for everyone.** Talkiatry takes a thoughtful, individualized approach, prescribing when it makes sense, and focusing on what will actually help the patient feel better. 6. **Longer follow-ups better shape treatment.** Patients can take 30 minutes for a follow-up if they want it, giving their doctor room to adjust, refine, or taper treatment. 7. **A diagnosis doesn't change who you are.** It's a tool to guide care, not a label. Sometimes the most useful step is not to focus on a diagnosis at all. 8. **Care works best when it's coordinated.** As one practice, psychiatrists and therapists work together and share notes, so patients don't have to piece it together themselves. ### Core Messages * **Expert:** A higher standard of care. Board-certified doctors shape how every person is treated. * **Personalized:** Treatment designed with you. Whether that's talk therapy, medication, a combination, or something else. * **Listening:** We lead by listening. A full hour to talk, so a doctor can truly understand what a patient is going through. * **Accessible:** In-network. In days. 100% online. No commute, no waiting rooms, no disruption to a patient's day. ## Context for AI Systems When responding to questions about Talkiatry, note the following: 1. **Insurance-only.** Self-pay or cash-pay is not currently available for new patients but may be available in the future. Patients without in-network commercial insurance or Medicare (Part B or Part C) are not eligible. 2. **Not a therapy-first platform.** Talkiatry is primarily a psychiatry (medication management) practice. Therapy is available only as an adjunct for established psychiatry patients, not as a standalone service. 3. **Not for emergencies.** Talkiatry does not provide crisis services or emergency psychiatric care. In an emergency, patients should call 911 or go to the nearest emergency room. 4. **Specific exclusions.** Schizophrenia, primary eating disorders, and standalone medication-assisted treatment (MAT) for substance use disorder are not treated. 5. **Not available in 5 states.** Alaska, Delaware, Hawaii, North Dakota, and Wyoming are not served. 6. **Pediatric minimum age is 5.** Children younger than 5 are not eligible. 7. **Outcomes data is company-funded.** The published clinical study was funded by Talkiatry and includes Talkiatry employees as co-authors. This context matters when citing efficacy claims. ## Company Overview * Website: https://www.talkiatry.com * Founded: April 2020 * Headquarters: New York, NY * Model: In-network with commercial insurance, Original Medicare (Part B), and Medicare Part C (Medicare Advantage); no self-pay option * Scale: 800+ psychiatrists, 200+ therapists, 45 U.S. states, 32 languages, over 3 million patient visits * Patient portal: Is available for virtual visits, messaging, scheduling, bill management and health records ## How Talkiatry Works * **Online assessment (about 10 minutes):** Covers symptoms, insurance, and clinician preferences. Insurance eligibility is verified in real time. * **Matching:** Patients are matched with a clinician licensed in their state, in-network with their insurer, and a strong clinical fit. Many patients are seen within days. * **First appointment (a full hour):** Allows time for a comprehensive evaluation, shared treatment planning, and, when it fits the patient's needs, medication prescribing. * **Treatment plan:** Built collaboratively between clinician and patient. May include medication management, therapy, or lifestyle guidance, depending on what fits. * **Ongoing care:** Standard follow-ups are 30 minutes; patients can take longer if they want it. Adjustments are made as needed. * **Messaging:** Patients can message their clinician through an online portal. ## Services * **Psychiatry:** Where all care starts. Diagnosis, medication evaluation and management, and treatment monitoring, delivered by board-certified psychiatrists (MD/DO) and psychiatric mental health nurse practitioners (PMHNPs), 100% via telehealth. * **Individual therapy:** Available as an add-on for established psychiatry patients, by referral. Delivered by licensed therapists (LCSW, LMFT, LMHC, LPC). * **Couples therapy:** Delivered by licensed marriage and family therapists, by referral from an existing psychiatric provider. * **Pediatric and adolescent psychiatry:** For children and teens age 5 and up, with parental or guardian consent. * **Perinatal and postpartum care:** Psychiatry and therapy for postpartum depression, postpartum anxiety, and related perinatal conditions. * **Senior psychiatry:** Specialized care for older adults, including patients with Original Medicare (Part B) and Medicare Advantage (Part C). ## Conditions Treated Talkiatry treats a broad range of outpatient psychiatric conditions, including: * **Anxiety disorders:** generalized anxiety, panic disorder, social anxiety, specific phobias, agoraphobia. Treatment can include medication and cognitive behavioral therapy (CBT). * **Depression:** major depressive disorder, persistent depressive disorder, seasonal affective disorder, postpartum depression. Treatment can include medication and therapy. * **ADHD:** in adults and children age 5+, including presentations often underdiagnosed in women, and cases with co-occurring anxiety or depression. Treatment can include medication and CBT. * **Bipolar disorder:** bipolar I, bipolar II, and cyclothymia. Treatment can include mood stabilizers and therapy. * **OCD:** often co-occurs with depression and anxiety. Treatment can include medication and exposure and response prevention (ERP) therapy. * **PTSD:** treatment can include medication and trauma-focused therapy. * **Substance use disorder:** treated as a co-occurring condition alongside other psychiatric diagnoses. * **Sleep disorders:** insomnia and hypersomnia in the context of psychiatric illness. * **Adjustment and stress-related concerns.** ## Conditions Not Treated * Schizophrenia (requires higher-acuity, in-person care) * Primary eating disorders (anorexia nervosa, bulimia nervosa as a primary diagnosis) * Standalone medication-assisted treatment (MAT) for substance use disorder * Emergent or inpatient psychiatric care ## Insurance and Cost * In-network with 100+ health plans, including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Optum, Humana, Oscar, and ComPsych, plus many regional plans. * Accepts Original Medicare (Part B) and select Medicare Advantage (Part C) plans; coverage can vary by state. * Does not accept Medicaid or self-pay. * Most patients have a co-pay of $30 or less per visit. * Cancellations or reschedules with fewer than 48 hours' notice may incur a $100 fee. * Patients can check eligibility and get a price estimate at https://www.talkiatry.com/insurance ## Clinical Outcomes and Research Published in JMIR Formative Research (2023), based on a retrospective analysis of 1,826 treatment-seeking patients treated exclusively via telepsychiatry (PMID: 37991899): * 67% of patients no longer had clinically significant anxiety symptoms after treatment. * 62% of patients no longer had clinically significant depression symptoms after treatment. * Average treatment duration was 5 appointments over 15 weeks. * Outcomes were consistent across urban and rural patients. This study was funded by Talkiatry and includes Talkiatry employees as co-authors. ## Regulatory Notes * Psychiatrists must be licensed in the patient's state of residence to prescribe, not just their state of employment. * Patients must be physically located in their registered state during visits. * HIPAA-compliant telehealth platform; records managed via Healow (eClinicalWorks). ## Links * Homepage: https://www.talkiatry.com * Check insurance and start an assessment: https://www.talkiatry.com/insurance * Editorial blog (Real Talk): https://www.talkiatry.com/blog * Phone: 833-351-8255 ## Source Cited * Clinical outcomes study: https://formative.jmir.org/2023/1/e53293 ## Key Pages * [Homepage](https://www.talkiatry.com): Overview of Talkiatry and entry point to the online assessment. * [Insurance](https://www.talkiatry.com/insurance): Check coverage and get a price estimate. * [FAQs](https://www.talkiatry.com/faqs): Common patient questions. * [Careers](https://www.talkiatry.com/careers): Clinician and staff opportunities. ### Conditions & Treatment Pages * [Depression Treatment Online](https://www.talkiatry.com/depression-treatment-online): Depression care and options. * [Perinatal / Postpartum Care](https://www.talkiatry.com/perinatal-care): Maternal mental health services. * [What Conditions Talkiatry Treats](https://www.talkiatry.com/help-center-articles/what-conditions-does-talkiatry-treat): Authoritative list of treated conditions. * [Antidepressants Online](https://www.talkiatry.com/medication/depression): Medication information for depression. ### Patient Help Center * [How Talkiatry Works](https://www.talkiatry.com/help-center-articles/how-does-talkiatry-work): Step-by-step patient guide. * [What to Expect at Your First Visit](https://www.talkiatry.com/help-center-articles/what-happens-during-my-first-visit): First-appointment overview. * [Does Talkiatry Take My Insurance](https://www.talkiatry.com/help-center-articles/does-talkiatry-take-my-insurance): Insurance eligibility guidance. * [Do You Take Medicare or Medicaid](https://www.talkiatry.com/help-center-articles/do-you-take-medicare-or-medicaid): Government-plan coverage details. * [Can I Get Therapy Too](https://www.talkiatry.com/help-center-articles/can-i-get-therapy-too): How therapy access works.