How do I cancel an appointment?

There are a few ways you can cancel your appointment.

Via email
You can email us to cancel your visit anytime. Just send a note to hello@talkiatry.com with your name, DOB, and email on file.  Please let us know the appointment date and time that you’d like to cancel.

Via web chat (available Monday through Friday from 9AM to 5PM Eastern):
1. Head to the Help Center on our website.
2. Click on the purple icon in the bottom right-hand corner.  
3. You will be connected with a Care Coordinator who can schedule, reschedule, or cancel an appointment for you.  

Via phone (available Monday through Friday, 7:30AM to 9PM, Eastern and Saturday through Sunday, 8AM to 5PM, Eastern):
1. Call us at 833-351-8255.
2. Press 1 if it's your first visit or 2 if you've already had one.

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