Our guide for patients | Talkiatry

How can we help?

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Billing

Insurance

New patients

Talkiatry

Treatment

Troubleshooting

Does Talkiatry take my insurance?

What conditions does Talkiatry treat?

Can I get an estimate of my visit cost?

How does Talkiatry compare to face-to-face treatment?

What if I don’t want to take medication?

What kind of treatment does Talkiatry provide?

How do I know if Talkiatry can help me?

Does Talkiatry provide therapy?

How to access the patient portal

Difference between a psychiatrist, therapist and nurse practitioner

6 tips for success

What is a copay?

What’s a deductible?

What’s coinsurance?

What’s an explanation of benefits?

How do I get in touch with the billing department?

How do I download my statement?

Can I get my statement by mail?

What are CPT codes and why are multiple codes on my statement?

Why was I billed for an ‘office visit’ if my appointment was online?

Why is my visit cost different?

Why wasn't insurance applied to my bill?

How much will my visit cost?

My insurance company denied my claim because of a Coordination of Benefits (COB) Issue. What should I do next?

Do I have to pay my bill if the provider referred me out?

How does billing work and when can I expect my bill?

Why am I out of network when you work with my insurance company?

Do I pay my co-pay before my visit?

How do I pay my bill?

How do I download my statement?

Can I enroll in a payment plan?

How do I change my billing notifications?

I was contacted by a collection agency. Why? What should I do next?

What is Talkiatry?

How does Talkiatry work?

Does Talkiatry treat kids?

Where does Talkiatry operate?

Does Talkiatry provide in-person care?

What happens if I want to take a break from treatment?

What should I do if I’m having an emergency?

Can anxiety be treated virtually?

Will I see a psychiatrist at every appointment?

Does Talkiatry have real doctors?

Will I need medication?

Is anxiety medication safe?

I don't know if I need medication?

How does Talkiatry handle privacy?

Is ADHD medication safe?

Can ADHD be treated virtually?

Joining from a browser?

Video freezing or connectivity issues?

Understanding insurance terms: deductibles, copays, and coinsurance

Understanding my bill

When do I pay for my visit?

Insurance was not applied to my bill, what do I do next?

What is your cancellation policy? Why did I get a ‘No Show’ fee?

My insurance has changed. What do I do next?

No results found

< Previous See more >

In touch

healow^TM

Download the healow™ app for Apple or Google

Learn more about healow™

Pay your bill

Find and settle your statements

Document upload

Upload Hipaa form and other documents here

Ready to try psychiatry with Talkiatry?

How to talk to us

Scheduling, refills, or technical issues

Call 833-351-8255

Email us

Need to reach your clinician?

You can message your psychiatrist or therapist any time through healow. You’ll hear back within 3 business days. Log in or download the app from Apple or Google .