How can we help?

Does Talkiatry take my insurance?

What conditions does Talkiatry treat?

How much will my visit cost?

How does Talkiatry compare to face-to-face treatment?

What if I don’t want to take medication?

What kind of treatment does Talkiatry provide?

How do I know if Talkiatry can help me?

How do I cancel an appointment?

Can I get therapy too?

Do I have to take medication?

Can I switch providers if it’s not the right fit?

What happens during my first visit?

Why am I being scheduled for a coverage appointment?

What happens if I need a refill while my clinician is out of office?

How to sign into your billing account

How do I save my credit card information?

Talkiatry can't treat me, where else can I look?

My insurance changed, can I still receive care?

What if I want to be ‘on hold’?

What if I didn't like my psychiatrist?

Can I still take medication if I'm pregnant?

How will I know when my medication is working?

I was referred to Talkiatry, what can I expect?

What is HIPAA?

Do I need a referral to see a psychiatrist?

How do I send documents to my doctor?

How can I request a refill?

What is therapeutic alliance?

Talkiatry doesn’t take my insurance, where else can I look?

Do I have to go through insurance?

Why am I receiving messages or final notices that my bill is past due when I've already paid?

Is there another doctor I can see if I can’t find a psychiatrist?

How do I get in touch with the billing department?

Do you take Medicare or Medicaid?

What do I do if my doctor or therapist didn’t show up to my appointment?

How do I request my medical records?

What is prior authorization?

What happens if I want to take a break from treatment?

My doctor at Talkiatry is leaving. What happens next?

How do I message my clinician?

Who will I be matched with?

How long does it take to meet my psychiatrist?

Can Talkiatry prescribe controlled substances?

How do I reschedule an appointment?

Why can’t Talkiatry tell me if I’m a fit for their practice until after my first visit?

What is "adherence"? Why did I get an Adherence Letter?

Can I see two psychiatrists? Or have one at Talkiatry and one somewhere else?

How do I leave Talkiatry?

Why did I get a Termination Letter?

I moved to a new state. Can I still see my psychiatrist?

What if I start feeling side effects?

What if I'm seeing a Talkiatry psychiatrist and therapist, but want to go off my medications?

What if I'm a college student needing care between semesters?

I’m traveling in another state, why can’t my psychiatrist see me?

If my visit is virtual, why does my psychiatrist need to be licensed in my state?

How do I turn off emojis in my video calls?

Will my child see the same psychiatrist at every appointment?

How long will my child's visits be?

How soon can my child see a psychiatrist at Talkiatry?

How old does my child have to be to see a Talkiatry psychiatrist?

Does Talkiatry treat children and adolescents?

My insurance has changed. What do I do next?

What is your cancellation policy? Why did I get a ‘No Show’ fee?

Insurance wasn't applied to my bill. What do I do next?

When do I pay for my visit?

Understanding my bill

Understanding insurance terms: deductibles, copays, and coinsurance

Video freezing or connectivity issues?

Joining from a browser?

Can ADHD be treated virtually?

Is ADHD medication safe?

How does Talkiatry handle privacy?

I don't know if I need medication?

Is anxiety medication safe?

Will I need medication?

Does Talkiatry have real doctors?

Will I see a psychiatrist at every appointment?

Can anxiety be treated virtually?

What should I do if I’m having an emergency?

Does Talkiatry provide therapy?

Does Talkiatry provide in-person care?

Where does Talkiatry operate?

Does Talkiatry treat kids?

How does Talkiatry work?

What is Talkiatry?

I was contacted by a collection agency. Why? What should I do next?

How do I change my billing notifications?

Can I enroll in a payment plan?

How do I pay my bill?

Do I pay my co-pay before my visit?

Why am I out of network when you work with my insurance company?

How does billing work and when can I expect my bill?

Do I have to pay my bill if the provider referred me out?

My insurance company denied my claim because of a Coordination of Benefits (COB) Issue. What should I do next?

How much will my visit cost?

Why is my visit cost different?

Why was I billed for an ‘office visit’ if my appointment was online?

What are CPT codes and why are multiple codes on my statement?

Can I get my statement by mail?

How do I download my statement?

What’s an explanation of benefits?

What’s coinsurance?

What’s a deductible?

What is a copay?

6 tips for success

Difference between a psychiatrist, therapist and nurse practitioner

How to access the patient portal