What is "adherence"? Why did I get an Adherence Letter?

What is adherence?

“Adherence” refers to whether or not you are sticking to your treatment plan.

Part of sticking to your treatment plan means attending follow-up appointments. Follow-up visits are important. They help your doctor keep track of your progress and make decisions about your care. Even if you are experiencing no new symptoms and are feeling good, it’s still important to attend your follow-ups.

Why did I get an Adherence Letter?

There are a few reasons why you might receive an Adherence Letter including not showing up to appointments or failing to book follow-up appointments on the schedule you and your doctor agreed upon. An Adherence Letter lets you know that we need to hear from you and for you to book a visit to continue your care.

Remember, your doctor is here to help. If you're having trouble sticking to your treatment plan, reach out. They can discuss adjusting your plan so it better suits your needs. In some cases, this means changing your follow-up appointment schedule or medication. In other cases, your doctor may recommend another type of care that’s a better fit. 

If we don’t hear back from you within 10 days after you’ve received an Adherence Letter, we will discharge you as a patient. This means your current doctor will no longer be able to treat you. When you are discharged, you will receive a discharge letter that includes further recommendations for your care.

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