Have an urgent request? Call us at 833-351-8255. We’re upgrading our service platform. While we get it up and running you may experience delays in email response time.

What is your cancellation policy? Why did I get a ‘No Show’ fee?

To make sure we can help as many patients as possible, we charge a cancellation fee of $100 for cancelling or rescheduling an appointment with less than 48 hours' notice. The same cancellation fee applies for patients who miss an appointment or are not in an appropriate place for an appointment, including being out-of-state or not having a stable internet connection. Fees for late cancellation or missing an appointment will show up on your bill as a No-Show fee.

To reschedule or cancel an appointment, please reach out to our team at ‍833-351-TALK (8255).

Note that the cancellation fee cannot be covered by insurance.

Did you find this article helpful?
thumbs up outline icon
Thumbs up icon
thumbs up outline icon
Thumbs up icon

Ready to try psychiatry with Talkiatry?

Get started
In touch
healowTM
Log in
Download the healow™ app for Apple or Google
Learn more about healow™
Pay your bill
Find and settle your statements
For CA, NJ, NY, and Blue Cross Blue Shield (excluding TX, FL, MA) patients:
billpay.talkiatry.com
For all other patients: pay.talkiatry.com
Manage your documents
Document center

How to talk to us

Scheduling, refills, or technical issues
Need to reach your clinician?

You can message your psychiatrist or therapist any time through healow. You’ll hear back within 3 business days. Log in or download the app from Apple or Google.