You will:
- Work with our Chief Marketing Officer to identify blockers and opportunities in current workflows against Talkiatry’s marketing strategy and vision. Convert these opportunities into actionable special projects to improve marketing effectiveness.
- Identify and execute on opportunities to improve Talkiatry’s visibility in market including, but not limited to: Improved visibility on insurer websites, reputation management, public clinician directories, reduce likelihood of no-shows, improve replacement rate of cancelled bookings.
- Own reporting, planning, dashboarding and overall improve how Marketing uses data to improve effectiveness and efficiency of marketing programs
- Collaborate with our Marketing, Operations, Engineering, and Data Product team to flow data into and out of our enterprise data warehouse
- Use this improved and more automated infrastructure to build out dashboards, individual clinician scorecards, and develop new metrics
- Serve as a strategic advisor as our marketing leaders use these metrics to make real-time decisions and monitor and measure the impact of those decisions
- Grow the team 2-3 months after joining to add a business analyst, marketing campaign analyst, and additional Business Operations individual contributors
You have:
- 8+ years of experience with time spent in Business Operations, Marketing Strategy, Management Consulting, Investment Banking, Product Management or GTM
- 3+ years experience managing and developing high performance teams
- 1+ year experience in business insights and intelligence, with familiarity in developing solutions using advanced data visualization tools and languages, including R, SAS, SQL, Python, Excel, Tableau, MicroStrategy, or PowerBI
- Understanding of core Marketing functions, technologies, channels, and digital growth funnel
- Previous experience leading cross-functional teams in solving complex business or marketing problems
- Expertise in transforming large datasets into insights, folding in business context even when it’s unfamiliar to you at first
- Exceptional presentation and communication skills to convey the usefulness of insights, reports and analysis to internal and external stakeholders who are unfamiliar with data and analytics
- Understanding of industry trends in emerging technology and analytics
- Preferred experience in healthcare data, including clinical quality measures
- This is a hybrid work position with 2-days week expected in Talkiatry’s NYC office
Why Talkiatry:
- Top-notch team: Join a diverse, motivated group committed to reshaping mental health care.
- Collaborative environment: Work in a supportive setting where innovation is encouraged.
- Flexible hybrid location: While this is a field-based role, you’ll also have the flexibility to work from home and visit our Manhattan office (NoMad) as needed.
- Excellent benefits: Talkiatry offers comprehensive medical, dental, and vision plans effective from day one, 401K with match, generous PTO, paid holidays, paid parental leave, and more.
- Growth potential: As Talkiatry expands, you’ll have opportunities to enhance your skills and advance your career.
- Meaningful impact: Help remove barriers to mental health care in underserved communities and make a tangible difference in the lives of patients and providers.
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