Akif Khawaja, MD

Melissa knows first-hand how powerful the counseling experience can be. Melissa committed herself to the hard work of deep interpersonal counseling and has a passion to help others build a life of hope, joy, and resiliency. As an undergraduate, she studied at Toccoa Falls College in the mountains of North Georgia. She finished her master's degree in Clinical Mental Health Counseling and began working in the Crisis Stabilization Unit. Melissa assisted with the opening of a psychiatric hospital, advocating for the needs of the patient. She has served in Jerusalem and Africa and strives to be inclusive of everyone as an individual of significant value. Melissa focuses on building a strong rapport with her patients, highlighting their strengths, teaching mindfulness, boundaries, emotional regulation strategies, and often writing trauma narratives. She utilizes Solution Focused Therapy, Dialectical Behavioral Therapy, and Trauma-Focused Cognitive Behavioral Therapy. ‍

Dr. Rae Insalaco is a board-certified psychiatrist who completed her residency in 2011 at the University of Rochester, where she served as the chief resident of ambulatory services. During this time, she also received the Richard Carl Albert Jaenike award for outstanding performance in clinical psychiatry. Dr. Insalaco uses the bio-psycho-social model as a blueprint to understanding her patients' challenges. Since residency, she has provided direct patient care in CPEP (Comprehensive Psychiatric Emergency Program) and outpatient, ambulatory clinics, treating a wide range of psychiatric illnesses. She has also served as the collaborating psychiatrist for psychiatric nurse practitioners, psychiatry residents, care managers, social workers, and therapists at a community mental health center affiliated with the University of Rochester. Dr. Insalaco completed medical school at the New York College of Osteopathic Medicine and continues to use the principles of osteopathic medicine in her care of patients. She believes that treating the whole person is important, and not simply treating your individual symptoms in isolation. Dr. Insalaco also examines how your habits of sleep, exercise, and nutrition can contribute to your overall wellness. She believes there are many paths that lead to healing, starting with hearing your story.

Susan is a Licensed Professional Counselor in Texas. In 2005, she began working in the mental health field by volunteering as a domestic violence advocate for a local women's shelter. She graduated from Texas State University with a bachelor's degree in psychology and continued her education by obtaining a master's degree in counseling from St. Edwards University. Over the years, Susan has worked with several universities, group practices, and community mental health clinics. Susan received CBT training from the Beck Institute and is also trained in EMDR. She works with clients experiencing anxiety, depression, life transitions, feelings of shame and guilt, trauma, and emotional abuse.

Susan understands that seeing a new therapist can be intimidating. She wants all of her clients to know that she is a safe space and that your feelings and experiences do matter.

Susan uses a holistic approach when working with clients. She also uses unconditional positive regard. Both therapist and client work together to create treatment goals. Techniques used include Cognitive Behavioral Therapy, Trauma Informed CBT, Solution Focused Brief Therapy, Rogerian and EMDR.

‍

Background and credentials

Dr. Lillian Cole is a board-certified adult psychiatrist. She completed her undergraduate education at the University of North Carolina Wilmington and went on to earn both a master’s in biomedical sciences and a medical degree from Texas Tech University. She completed her psychiatry residency training at the University of Texas Southwestern Medical Center, where she gained experience working with a diverse range of patient populations across different ethnic, socioeconomic, and clinical backgrounds.

‍

Treatment approach

Dr. Cole emphasizes a holistic, patient-centered approach that integrates evidence-based medicine, psychotherapeutic techniques, lifestyle interventions, and psychoeducation. She believes that listening, collaboration, and compassion are essential to guiding patients toward recovery. Her practice primarily focuses on psychiatric medication management, and she has extensive experience treating mood disorders, anxiety, trauma-related disorders, and substance use disorders. When additional therapy is necessary for the best outcome, she may recommend integrating a therapist into the treatment plan.

‍

What you can expect in a first visit

Patients can expect a thorough and compassionate initial evaluation, where Dr. Cole takes the time to understand their symptoms, medical history, and treatment goals. She focuses on fostering a strong doctor-patient relationship and collaborates with each patient to create a personalized treatment plan that may include medication management, therapy, and lifestyle interventions. If additional therapy is indicated, she will coordinate with other providers to ensure comprehensive care tailored to the patient’s needs.

‍

Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

‍

Dr. Niles Drake is a board certified psychiatrist skilled in prescribing medications and working in psychotherapy. He combines a warm demeanor with excellent clinical skills, and has over 15 years' experience working with adult patients of all ages and many walks of life. He has special expertise combining medication and psychotherapy to help patients reduce symptoms and grow as individuals. Dr. Drake's additional training and experience in psychological modes of treatment enhance the quality of care he provides to all his patients, to meet them where they are and prioritize their individual needs and goals. He also provides medication management-only treatments for people who aren't looking for psychotherapy or who already have therapists. Dr. Drake completed his psychiatric residency at Columbia University Medical Center in New York. He also completed psychoanalytic training at the Columbia Center for Psychoanalytic Training and Research. He went on to teach classes at the Center, educating candidates about the nuances of combining psychotherapy with other treatment modalities. In addition to providing outpatient psychiatric treatment for over 10 years in private practice, he has worked extensively in psychiatric emergency settings, supervising residents as attending physician at Columbia-New York Presbyterian Hospital and Long Island Jewish Hospital psychiatric emergency rooms. He also has special expertise treating college-aged and young adult patients, having served as staff psychiatrist at Barnard College's Furman Counseling Center and worked with many students from Barnard and Columbia in his private practice. Dr. Drake offers treatment for many psychiatric conditions, including but not limited to depression, anxiety disorders, bipolar disorder, ADHD, and personality disorders. He identifies helping people ease and overcome their psychiatric conditions as his calling, and approaches each patient with humility, diligence, and a collaborative spirit.

For the past 20 years, Dr. Lavin has worked at the University of Denver Health and Counseling Center, where she has treated undergraduate and graduate students. She also worked at a training clinic for students pursuing their PsyD degree. She has supervised and taught psychiatry residents. She taught a psychopharmacology and differential diagnosis course to psychology trainees. Dr. Lavin has a strong interest in functional medicine and alternative therapies. Dr. Lavin has been in practice for 35 years. She is board certified in adult psychiatry. Dr. Lavin focuses on a comprehensive medical assessment, medication management, psychoeducation, wellness, and alternative therapies. She enjoys treating young adults. Dr. Lavin did her undergraduate work at the University of Rochester. She earned her MD from Cornell University Medical College in New York City. Her psychiatry residency was at the University of Boston Medical Center. After training, Dr. Lavin held administrative and clinical positions at Kaiser Permanente in Denver, CO and at the Harvard Community Health Plan in Braintree, Massachusetts. She has written clinical triaging guidelines and patient information pamphlets.‍