Heather Inano, MD

Staff Psychiatrist
Languages
English
Conditions Treated
Anxiety
Bipolar Disorder
Depression
Obsessive-compulsive disorder (OCD)
PTSD/Trauma
Phobias

Education and training

  • Xavier University of Louisiana, BS
  • University of California Davis, MD
  • Dell Medical School, University of Texas at Austin, Residency

Get to know

Heather Inano, MD

Background and credentials

Dr. Inano is a board-certified adult psychiatrist. She earned her bachelor's degree in psychology from Xavier University in New Orleans and obtained her medical degree from the University of California Davis. She completed her general psychiatry residency at the University of Texas at Austin Dell School of Medicine. Before transitioning to private practice, Dr. Inano worked within the Veterans Affairs healthcare system, where she gained extensive experience treating a diverse range of mental health conditions. She has also served as an Affiliate Faculty member at the University of Texas at Austin Dell School of Medicine, supervising and training psychiatry residents.

Treatment approach

Dr. Inano employs a kind, collaborative, and patient-centered approach to psychiatry. She specializes in treating depression, anxiety, and trauma-related disorders, with additional training in psychotherapeutic modalities for PTSD. She strives to create a safe and supportive environment where patients feel comfortable exploring their concerns and working toward healing.

What you can expect in a first visit

During the first visit, patients can expect a thorough and compassionate evaluation aimed at understanding their unique experiences, symptoms, and treatment goals. Dr. Inano emphasizes collaboration, ensuring that each patient is actively involved in their treatment plan. She provides a supportive space where patients can discuss their concerns, and she tailors treatment options—including therapy and medication management—to meet individual needs.

Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Diane Lewis, MD

Staff Psychiatrist

Background and credentials

Dr. Diane Lewis is board-certified in general psychiatry by the American Board of Psychiatry and Neurology. She earned both her undergraduate and medical degrees at Texas A&M University (College Station and Temple, TX) before completing her general psychiatry residency at UT Southwestern - Austin Programs (now Dell Medical School residency programs). After her residency, she practiced for eight years as a staff psychiatrist at the University of Texas' student counseling center. She also has experience working in hospital admissions and emergency department settings.

Treatment approach

Dr. Lewis employs a medication-management-focused approach typically paired with supportive therapy during 30-minute follow-up visits. She strongly values a collaborative treatment approach, frequently encouraging patients to incorporate additional therapy for the best outcomes. Her primary specialty is college mental health, treating patients aged 18-45 with a range of mental health conditions from mild to complex. Dr. Lewis emphasizes authenticity, compassion, and recognizing patients beyond their diagnoses, providing care tailored to individual circumstances and goals.

What you can expect in a first visit

During a first visit, patients can expect Dr. Lewis to conduct a thorough evaluation, carefully listening to their concerns, and considering their symptoms within the broader context of their lives. Her patients appreciate her down-to-earth and compassionate communication style. She aims to create an environment where patients feel understood, respected, and actively involved in shaping their personalized treatment plan, often recommending additional therapy support when beneficial for achieving optimal outcomes.

Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

Fang Yang, MD

Staff Psychiatrist

Background and credentials

Dr. Yang is board-certified in both General Psychiatry and Addiction Psychiatry. She received her medical degree from the Medical School of Nanjing University in China and completed her Ph.D. in Neuroscience at the State University of New York in Buffalo. She conducted neuroscience research at Tufts University and Columbia University. Dr. Yang completed her residency in Psychiatry at the University of Texas Health Science Center at Houston – McGovern Medical School (UTHealth) and a fellowship in Addiction Psychiatry at Baylor College of Medicine. She has held academic positions at Baylor College of Medicine, supervising medical students, residents, and physician assistant students.

Treatment approach

Dr. Yang specializes in treating depressive disorders, bipolar disorders, anxiety, substance use disorders, ADHD, and trauma-related disorders. She employs medication management combined with supportive therapy and motivational interviewing techniques. Dr. Yang emphasizes building strong therapeutic relationships, tailoring treatment to each patient's unique goals and needs.

What you can expect in a first visit

In the initial visit, patients can expect a detailed, personalized evaluation by Dr. Yang. She will explore symptoms, medical history, personal goals, and treatment preferences to design an individualized care plan. Patients can expect a compassionate, collaborative approach with clear communication about medication management options and supportive therapeutic strategies aimed at improving their overall well-being.

Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

Maxine Zhou, MD

Staff Psychiatrist

Dr. Zhou is a board-certified psychiatrist who has more than 4 years of experience practicing in various clinical settings with an emphasis on mental health care in outpatient settings. She practices a holistic approach to developing an individualized plan to work toward a patient's goals. Dr. Zhou is experienced in treating depression, bipolar spectrum disorders, obsessive-compulsive disorders, post-traumatic stress disorder, generalized anxiety, and other related psychiatric disorders. Dr. Zhou received her medical degree from Texas Tech University Health Sciences Center School of Medicine and completed her adult psychiatry residency training at LSU Health Shreveport. Dr. Zhou's background and experiences have broadened her understanding of cultural stigmas and the relationship it plays in psychiatric care. She incorporates a multitude of treatment modalities such as supportive therapy, cognitive behavioral therapy, and mindfulness practices as an adjunct to pharmacotherapy. Dr. Zhou recognizes the value of a multifaceted approach to wellbeing and may recommend treatment modalities that are complementary to medication management.

Gloria Odum, MD

Staff Psychiatrist

Dr. Gloria Odum is a board-certified psychiatrist who treats adult patients. She completed her undergraduate studies at Johns Hopkins University, Baltimore, MD, where she received her Bachelor's degree with Honors in Public Health, then completed her medical degree at The University of Texas at Houston. She completed her residency in psychiatry at the University of Texas Dell Medical School in Austin, where she served as chief resident. Dr. Odum has worked in several clinical, leadership and administrative positions and has been actively involved in teaching and community outreach. She previously worked at The Menninger Clinic, which specializes in psychotherapeutic treatments. Dr. Odum has expertise in treating a wide variety of mental health disorders including depression, anxiety, PTSD, trauma disorders, bipolar disorder, schizophrenia, ADHD, OCD, and addiction. Dr. Odum strongly believes in treating the person and not the diagnosis. Dr. Odum's approach is holistic, collaborative, supportive, and patient-centered. Dr. Odum has been in practice since 2011.

Ruben Mendez, MD

Staff Psychiatrist

Dr. Mendez obtained his medical degree from the University of Texas Medical School in Houston. He subsequently completed his Psychiatry residency training at the same institution, UT Medical School in Houston. Dr. Mendez has extensive training in the field and is board certified in Adult Psychiatry by the American Board of Psychiatry and Neurology. After professional training, Dr. Mendez has had vast experience of 15 years primarily in the outpatient setting including ample experience with telemedicine services to patients. He has extensive experience in diagnosing and treating adult patients dealing with attention deficit disorders and a wide spectrum of adjustment and anxiety disorders. Dr. Mendez has a special interest in the treatment of mood disorders from Major Depression to Bipolar spectrum disorders. Dr. Mendez prioritizes the development of great communication, mutual understanding and trust with his patients as he finds these elements to be key to a successful treatment. He establishes his treatment plans upon evidence-based guidelines and encourages a holistic approach for optimal well-being. Through effective medication management and supportive psychotherapy, Dr. Mendez leads his patients to optimal mental health. He encourages patients to strive to develop fulfillment and optimal functionality in their life's roles.

Karel Routhier, MD

Staff Psychiatrist

Dr. Routhier was born in Quebec, Canada. She attended medical school at Ross University School of Medicine and graduated in three years with high honors. She trained as a psychiatry resident at Case Western Reserve School of Medicine in Cleveland, OH where she served as a junior attending and the medical student coordinator. She then was recruited by Monterey County Behavioral Health, CA as a clinical psychiatrist where she provided medication management and psychotherapy services to over 400 patients over the course of five years. She also created and led two dialectical behavior therapy groups for teens and young adults while training therapists and social workers to become group facilitators.

Dr. Routhier firmly believes in the mind-body connection. She feels that when the mind suffers, the body hurts as well and vice versa. As a result, she has developed a holistic approach to psychiatry and is comfortable offering a wide array of treatment modalities such as breathwork, dialectical behavior therapy, guided meditation, supportive psychotherapy, behavioral activation and medication management. She maintains that autonomy and a thorough understanding of one’s diagnosis and prognosis are critical for progress and healing. Her broad range of worldly experiences gives her the ability to work in a non judgemental, open-minded and authentic fashion. She connects with clients with ease and is passionate about self-awareness, constant evolution and empowering people so they can find their own way to happiness and health. She pushes her clients to find ways to build a life worth living, way beyond the goal of symptom resolution typical to psychiatry.

1. Getting to know you/understanding your “why”. Why are you seeking mental health treatment and why now? 2. Establish a list of issues and improvement zones. 3. Creating therapeutic goals. What do you want to work on? 4. Choosing treatment modalities to directly address these goals within a specific time frame. I provide updated and evidence-based information, and YOU choose what we do. 5. Figuring out the root causes to problems, symptoms and maladaptive behaviors/habits. How did this all start? Where does it come from? 6. Regular check-ins on how the treatment plan and therapeutic relationship are working for you. Are we a good fit? Are we meeting your goals/expectations? If not, back to the drawing board!

David Guggenheim, PsyD

National Director of Psychotherapy

Dr. David Guggenheim is an experienced clinical psychologist and health care administrator. He has worked with patients at different stages of life, including children, adolescents, and adults, and he has treated patients living with a wide range of mental health conditions, including anxiety, depression, post-traumatic stress disorder (PTSD), substance use, and attention-deficit hyperactivity disorder. Dr. Guggenheim has specific training in Trauma-Focused Cognitive Behavioral Therapy, Motivational Interviewing, and foundational training in dialectical behavioral therapy. Prior to joining Talkiatry, Dr. Guggenheim served as the Chief Behavioral Health Officer at Callen-Lorde Community Health Center in New York City, specializing in LGBTQ+ health care. In that role, he oversaw teams of providers including psychiatrists, psychologists, and social workers, who collectively provided care to thousands of patients in the New York metropolitan area. While at Callen-Lorde, he also served as co-chair for the behavioral health subcommittee of the Community Health Center Association of New York State; worked as an Adjunct Professor at Post University; and performed volunteer clinical work at the Weill Cornell Center for Human Rights. Before joining Callen-Lorde, Dr. Guggenheim worked as Associate Chief Behavioral Health Officer at Community Health Center, Inc., a federally qualified health center in Connecticut. A recognized expert, Dr. Guggenheim has delivered lectures to audiences ranging from medical schools to corporate executives, and he has been quoted in national media including The Advocate, Yahoo Finance, and Teen Vogue. Dr. Guggenheim has also been honored with an Early Career Achievement Award from the American Psychological Association in 2016. Dr. Guggenheim received his Bachelor of Arts from the University of Connecticut in 2002 and his Doctor of Psychology in Clinical Psychology from the American School of Professional Psychology at Argosy University/Washington, DC in 2009.

Lisa Citarella, LPC

Staff Licensed Professional Counselor

Lisa is a Licensed Professional Counselor in the states of PA, NJ, and CT. She has worked in the mental health field for 18 years in a variety of settings including homes, communities, schools, and offices. During that time, she has worked as a case manager, family therapist, and outpatient therapist. Lisa's clients have included people from diverse cultural and economic backgrounds. She particularly enjoys working with families, adolescents and young adults, and with the neurodivergent and LGBTQIA+ populations.

Lisa's primary treatment philosophy is that people are doing the best they can with what they know. With supportive listening, care, and education, people can grow and reach their goals. She draws on her knowledge of Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Internal Family Systems, and mindfulness to deliver personalized care for each client. Lisa is also experienced in working with trauma, and is certified in Trauma-Focused Cognitive-Behavioral Therapy.

Deborah Ford, PMHNP

Staff Nurse Practitioner

Deborah Ford PMHNP, FNP is a dually certified board certified Psychiatric Mental Health Nurse Practitioner.  She is also qualified as a family nurse practitioner.  She completed her education at the University of Cincinnati in Ohio and the University of Kennesaw in Ga.  Ms. Ford has 10 years of treating patients with mental health issues.  Working in various settings such as outpatient, inpatient, private practice and telepsychiatry.

Whether you’re struggling with Schizophrenia, ADD, Anxiety, Depression, PTSD, Bipolar, Panic, or other mental health disorders. Together we can work to help equip you with the necessary tools to help you face and overcome challenges. Please understand you are the priority!   Deborah Ford offers encouragement, empathy, hope and understanding by providing compassion and promoting self-care.  In her free time, she enjoys exercise and travel.  Believing that self-love is an essential part of mental wellness.  She believes in continuous learning and is a patient advocate.  As a team, support is provided with the help of psychotherapy such as cognitive behavioral therapy, mindfulness, psychodynamic therapy using motivational interviewing.  Deborah Ford’s Core Values surround Integrity, accountability, diversity, collaboration, inclusion & respect.

Alexis Lanzillo, LPC

Staff Therapist

Alexis Lanzillo, MA BC-DMT, NCC, LPC (she/her) is a Licensed Professional Counselor in the state of Pennsylvania and Dance/Movement Therapist. She received her master’s degree as a Dance/Movement Therapist from Drexel University in Philadelphia, Pennsylvania. She is also board certified through the American Dance Therapy Association. She has over 15 years of experience working with adolescents and adults of various demographics, living with a vast array of mental health needs.

Alexis is a humanistic therapist, maintaining a clinical focus of a trauma-informed lens. She uses a variety of psychotherapeutic approaches, rooted in dance/movement therapy principles, while integrating elements of additional evidence-based therapies including CBT, DBT, and other mindfulness-based techniques, all with a deep commitment to creating a supportive and non-judgmental space for her clients. She encourages clients to use their voice, verbally and non-verbally enable self-expression to help people build and maintain a positive sense of self.

Meet people where they are at, is always her focus. Alexis believes in the power of the relationship, to self and others, and works with each motivated individual to explore one's own unique experiences, challenge negative beliefs, while gaining a deeper understanding of the mind-body connection. Alexis will be there to support clients in reaching personal goals, challenge beliefs that no longer serve a purpose, encourage healthy risk taking, and establishing healthy boundaries with self and others.

Janet Hollis-Cole, LCSW

Staff Therapist

Jan Hollis-Cole, LCSW, began her career as a social worker for hospice in 1999 and has extensive experience helping families cope with death and grief due to illness and/or trauma. Following her foundational work with hospice care, Jan expanded her clinical knowledge and expertise in a variety of settings to include substance abuse, challenges related to ADHD, anxiety, depression, LGBTQIA+ issues, and navigating the foster care/adoption system.

Jan believes that connection is the foundation of positive growth and dedicates her work to providing a safe place for clients to engage in self-expression and to explore the particular challenges they face on a daily basis.

Her approach is client centered, focusing on evidenced based therapies such as Cognitive Behavioral Therapy (CBT), Dialectical Behavorial Therapy (DBT) and Eye Movement Desensitization Reprocessing (EMDR). Jan works with clients of all ages and encourages inclusion and diversity within families to promote individual growth.

Holly Shiao, MD

Staff Psychiatrist

Dr. Holly Shiao is a psychiatrist who has worked extensively with medically complex patients, including a special focus in psycho-oncology with cancer patients. She is double board-certified in Consultation-Liaison Psychiatry and Adult Psychiatry. She has been practicing for over 7 years. Before Talkiatry, Dr. Shiao worked as an Assistant Professor at the University of Washington and Fred Hutchinson Cancer Center. She also worked as an Assistant Professor and was Director of Emergency Psychiatry at the University of Chicago. She has presented nationally at the Academy of Consultation-Liaison Psychiatry and written a book chapter about psycho-oncology. Dr. Shiao attended medical school at John P. and Kathrine G. McGovern Medical School at the University of Texas Health Science Center at Houston. She then completed an Adult Psychiatry residency at the University of Texas Medical Branch at Galveston, followed by a Consultation-Liaison fellowship at Dell Medical School at the University of Texas at Austin. Dr. Shiao is interested in the mind-body connection in overall emotional and mental well-being. She likes to integrate therapy modalities, such as cognitive behavioral therapy, supportive therapy, mindfulness and meditation with medication management to optimize a patient's mental health.

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