Matthew Koller, MD

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Dr. Corona is a board-certified psychiatrist who earned his medical degree from the University of Texas Health Science Center in San Antonio School of Medicine. He then completed his Adult Psychiatry Residency training at UT Health San Antonio. He has extensive experience treating diverse patient populations in various clinical settings.

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Treatment approach

Dr. Corona integrates medication management with therapeutic techniques and collaborates with therapists as needed to create individualized treatment plans. He is transparent in his thought process, ensuring that patients are actively involved in shaping their care. His treatment approach focuses on clarifying diagnoses and optimizing treatment modalities, considering both pharmacological and therapeutic interventions. He specializes in treating depression, anxiety, stress management, life transitions, strained relationships, trauma-related conditions, and other psychiatric challenges.

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What you can expect in a first visit

During the first visit, patients can expect a detailed and comprehensive evaluation, where Dr. Corona takes the time to understand their concerns, symptoms, and personal goals. He prioritizes thorough follow-ups to assess treatment progress and refine the care plan. His collaborative approach ensures that patients feel heard and actively involved in their personalized treatment journey, with clear communication on medication management and therapy recommendations.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Mark Helms, MD

Staff Psychiatrist

Dr. Helms is a graduate of the University of Arizona College of Medicine. He completed his General Psychiatry and Child/Adolescent fellowship training at the University of Texas, Health Science Center at San Antonio. He has over 25 years of experience as a psychiatrist treating patients of all ages (child, adolescent, and adult�including geriatric) while working in a multitude of treatment settings including outpatient clinics and psychiatric hospitals. He also has several years of experience working as a psychiatric consultant for medical-surgical hospitals, seeing an extensive variety of patients on all floors of the hospital from mother-baby to pediatrics, as well as adult patients on the medical and surgical floors. Dr. Helms takes with him into each patient encounter, his wide breadth of experience and his genuine care and concern for each and every individual patient. He provides both medication treatment and talk therapy. He understands that many patients greatly benefit from either short or long term medication treatment; however, he also understands that talk therapy can oftentimes lead to significant, long lasting positive change, personal growth, and improvements in occupational and relationship success. Moreover, patients will always find Dr. Helms encouraging and supportive as they search for greater meaning and purpose in their lives.

Melissa Racklin, LCSW

Racklin

Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Aileen Kim, MD

Staff Psychiatrist

Dr. Aileen Kim approaches medication management with an emphasis on shared decision-making within safe, effective options, thorough counseling about what to expect in treatment, and giving attention to the concurrent use of non-medication modalities of treatment alongside optimizing medication. She is accustomed to working with people who have more than one diagnosis. She is skilled and experienced in de-prescribing (methodically streamlining the number of medications being taken) when needed. Patients can see Dr. Kim for medication management, therapy, or both. Dr. Kim is board certified in Adult Psychiatry. She graduated from the University of Illinois College of Medicine in Chicago in 2004. She was selected for the Health Professions Scholarship Program and completed her residency in 2008 at Naval Medical Center Portsmouth in Virginia, where she was chief resident. Following residency, she deployed to Kuwait as a medical officer. She has taught and supervised residents at Walter Reed National Military Medical Center. She left active duty in the Navy as a Lieutenant Commander. After becoming a civilian, she went into solo practice, then joined Potomac Behavioral Solutions in 2014, where she served as medical director. Dr. Kim is the past president of the Virginia Psychoanalytic Society. She also lectures advanced mental health professionals for Lingyu International Psychology Centre based in Toronto. For established patients of Dr. Aileen Kim, please call 833-351-8255 to schedule an appointment and let the patient care coordinator know you are an established patient from her prior practice.

Jessica Matthews, MD

Staff Psychiatrist

Background and credentials

Dr. Jessica Matthews is a board-certified general psychiatrist. She earned her medical degree from the University of Texas Health Science Center at San Antonio and completed her psychiatry residency at Tripler Army Medical Center in Honolulu, HI. After her training, she was stationed at Fort Hood, TX, where she worked as a staff physician in the inpatient unit at Carl R. Darnall Army Medical Center and later became the inpatient medical director. She subsequently transitioned to outpatient care, serving as a staff physician and later as clinic chief in the outpatient embedded behavioral health clinics. She continued working as a staff physician after leaving the military.

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Treatment approach

Dr. Matthews specializes in medication management, often incorporating supportive and cognitive-behavioral-focused therapy into treatment. Follow-up visits typically last 30 minutes, during which she evaluates progress and adjusts treatment as needed. She takes a collaborative approach and may recommend additional therapy when she believes it will optimize patient outcomes. Her primary areas of focus include treating adults with depression, anxiety, and stress/trauma-related disorders.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive evaluation where Dr. Matthews takes the time to understand their symptoms, history, and treatment goals. She prioritizes a structured yet patient-centered approach, discussing medication management options while considering therapeutic interventions tailored to individual needs. If necessary, she may recommend additional therapy as part of a well-rounded treatment plan.

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Why Talkiatry?

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Pamela Walkiewicz, LPC

Staff Licensed Professional Counselor

Ms. Walkiewicz is a licensed professional counselor and is certified by the NBCC. She also has Certifications in Telehealth EMDR, and as a Certified Clinical Telemental Health Provider. Her position at Talkiatry is that of a psychotherapist who works along with a licensed psychiatrist in the states of Pennsylvania and New York. In her career of over 25 years, her areas of focus are: child/adolescents/adults. Pamela offers modalities in CBT, DBT, Trauma Focused CBT, EMDR, Motivational Interviewing, Problem Solving Therapy, Psychoanalytical Therapies, and Adult ADHD. Also trained in modalities for specialty groups such as LGBTQ+. Family/couples Therapy, and Personality Disorders. Also has experience with DID, and Depersonalization. Pamela received her Undergraduate and Master's degree from Gannon University in Erie, Pa. Her majors are Political Science, and Psychology, Master's in Community Counseling. She began her career as a therapist at Sarah Reed Children's Center. She did individual therapy, family, crisis, and assessments. From there, she moved to Alabama to do administrative work and private practice. Now back in Pa. Her work in Pennsylvania and New York focuses on Outpatient Therapy as a Licensed Professional Counselor. Her most recent Certifications are within the work with Telemedicine for mental health conditions. Her work in Pennsylvania and New York focuses on Outpatient Therapy as a Licensed Professional Counselor. Her most recent Certifications are within the work with Telemedicine for mental health conditions.

Richard States, LPC

Staff Therapist

Richard "Rick" States is a Licensed Professional Counselor, with broad and varied professional work experience in behavioral health (inpatient and outpatient, individuals and families, children and adults, direct service and program administration). Rick earned his B.A. in Psychology at Gannon University and his M.A. in Clinical Psychology at Edinboro University of Pennsylvania. He's earned a Post-Master's Certificate in General Psychology from Northcentral University and has completed many doctorate credits in Psychology. Since 199, Rick has taught university courses in Psychology, Sociology, and Human Services, most recently at Gannon University and Penn State University. Rick's greatest area of clinical interest and skill centers around self-regulation or "how we manage" our thoughts, feelings, emotions, behaviors, etc. Rick is writing a book on self-regulation and uses the concepts in day-to-life and behavioral health practice. Rick enjoys addressing challenges related to anxiety, stress, depression, substance use, and trauma. Rick employs eclectic but methodical tools, including cognitive behavioral therapy, psychodynamic therapy, humanism, and somatic psychology, to assist with these challenges. Rick is EMDR trained and DBT Certified. On a more personal level, Rick is a long-term martial arts instructor, T'ai Chi instructor, and meditator. Relatedly, he also offers a variety of Mindfulness-based tools to clients.

Carly Frix-Rhyne, LPC

Staff Therapist, Clinical Lead

Carly Frix-Rhyne is a Licensed Professional Counselor (LPC), in both Texas and Arkansas, who has extensive experience working in the mental health field. She has worked directly with clients of various demographics, living with a variety of mental health conditions. Carly attended undergraduate and graduate school in her hometown of Texarkana, Texas at Texas A&M University - Texarkana. She completed her practicum and internship working as a therapist in therapeutic foster care, with children, teens, foster parents, and biological families. Carly has been practicing for 7 years as a LPC, focusing on individuals working to cope with trauma, stressful life events, anxiety, depression, and issues coping with and communicating their own needs. Carly has worked for community mental health agencies, non-profit agencies, and private practice organizations. Much of Carly's past work involves providing therapy services to children, teens, and adults who survived abuse/trauma. Carly enjoys working with clients of all ages and with a variety of different presenting mental health needs. She uses different techniques including cognitive behavioral approaches and attachment-based approaches, while maintaining a person-centered theoretical orientation with all clients. Carly utilizes a range of therapeutic tools in hopes of providing clients with practical skills they can begin using immediately. She believes in meeting clients exactly where they are and helping them understand their own needs.

Erica Cusick, DO

Staff Psychiatrist

Dr. Erica Cusick is a board-certified psychiatrist at Talkiatry. She completed her undergraduate training at the University of Rochester and medical school at Lake Erie College of Osteopathic Medicine. She is committed to treating a wide range of mental health disorders and addressing the psychological and emotional challenges faced by adults of all ages. During her residency training at Allegheny General Hospital, Dr. Cusick developed a keen interest in the nuances of medication management, including drug interactions and side effects, ensuring accurate diagnoses, the mental health needs of women, identification of attention-deficit/hyperactivity disorder in adults, and addressing mental health issues that may arise with concussions, traumatic brain injuries, strokes, Parkinson's Disease or dementia. Dr. Cusick approaches patient care collaboratively by actively listening to patients and involving them in their treatment planning while providing evidence-based care.

Susan Kim, MD

Staff Psychiatrist

Dr. Susan Kim is a board certified psychiatrist who was born and raised in Queens, NY. She has spent much of her time in the North East and is currently residing in New Jersey with her spouse and dog, Luna. Dr. Kim began her medical training at Temple University in Philadelphia and completed her psychiatric residency at Stony Brook University Hospital, where she was chief resident for her final year. She has worked in numerous psychiatric roles. This includes working at a Comprehensive Psychiatric Emergency Program (CPEP) at Stony Brook University Hospital, as well as the inpatient voluntary psychiatric unit at Holy Name Hospital. She has also worked as a psychiatric consultant for patients admitted to medical-surgical units at Holy Name Hospital. Dr. Kim is well versed in medication management, particularly for depression, anxiety, as well as psychotic disorders. Her treatment style includes several psychotherapeutic techniques, including supportive, cognitive behavioral, and psychodynamic, based on her patient's needs and preferences. She also holds a special interest in cultural psychiatry as well as relational intelligence.

Jacqueline Lewandowski, MD

Staff Psychiatrist

Dr. Jacqueline Lewandowski is a board-certified physician specializing in adult psychiatry. She obtained her undergraduate degree from New York University where she studied psychology and child/adolescent mental health. Dr. Lewandowski received her medical degree from St. George's University in Grenada, before moving back to New York to complete her residency at Morningside and West Mount Sinai Hospitals. Since completion of training, Dr. Lewandowski has practiced and held teaching positions in both the Comprehensive Psychiatric Emergency Department of Harlem Hospital and the inpatient units and psychiatric emergency rooms of Morningside and West Hospitals. Dr. Lewandowski has a wide range of experience treating a diverse spectrum of psychiatric diagnoses and populations. She strongly believes in tailoring treatments through a holistic and patient-centered lens based on individual and multi-faceted histories. During 30-minute monthly sessions, Dr. Lewandowski focuses on collaborating with patients using evidence-based treatments with an emphasis on medication management in conjunction with supportive therapy. Additionally, she may recommend bringing a therapist into your care team to help facilitate a more comprehensive treatment plan. Dr. Lewandowski looks forward to working with you to help achieve and optimize your wellness and improve your quality of life.

Rania Elkhatib, MD

Staff Psychiatrist

Dr. Rania Elkhatib is a board-certified general psychiatrist with extensive experience in clinical care, teaching, and research. She earned her medical degree from the University of Texas Medical Branch in Galveston and completed her psychiatry residency at UTHealth Science Center in Houston, where she later served as an Assistant Clinical Professor. During that appointment, Dr. Elkhatib was heavily involved in medical education and has developed courses in cultural psychiatry and psychiatry boot camps for medical students.

Dr. Elkhatib specializes in treating a wide range of psychiatric conditions, including Major Depressive Disorder, Anxiety Disorders, Bipolar Disorder, OCD, ADHD, and PTSD. Dr. Elkhatib focuses on evidence-based medication management but will also incorporate supportive therapy and cognitive-behavioral techniques to optimize treatment management and patient’s wellness. She is fluent in Arabic and English and has a strong interest in working with diverse patient populations.

Dr. Elkhatib has a holistic approach with focus on medication management while incorporating supportive therapy and cognitive-behavioral techniques to optimize patient wellness.

Matthew Koller, MD

Education and training

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