Close icon

Director, Editorial

Remote
Remote
Apply now
The Editorial Director will serve as the strategic leader of Talkiatry’s content efforts, with full ownership over the planning and execution of editorial across channels. This role will transform Talkiatry’s content into a best-in-class mental health media platform—trusted by patients, providers, and partners alike. 
 
This role will create editorial content that turns Talkiatry into a definitive source for mental health information that’s credible, clear, and compelling, including blogs, newsletters, and educational content.  
 
This is a hands-on leadership role at the intersection of content strategy, storytelling, and operational excellence. You won’t just support our content efforts—you’ll own them and elevate them into a major growth and trust driver for Talkiatry. Please attach your portfolio to your application.

About Talkiatry: 
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    
  
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. 

You will:

  • Editorial strategy and calendars: Own and manage integrated editorial calendars that align content production with business goals. 
  • Own blog and newsletter: Lead the evolution of our blog and newsletter into the leading digital destination for trusted mental health content, shaping editorial strategy, voice, and cadence across patient and provider audiences. 
  • SEO production: Partner with our SEO agency to refine briefs, ensuring all content has strong strategic foundations and meets editorial and clinical standards. Hire and manage a roster of freelance writers to produce content.  
  • Content QA & Medical Review: Serve as the final editorial checkpoint for all published content—editing for clarity, tone, grammar, and compliance—and lead the medical review process, including routing and version control. 
  • Audience Development:Help evolve our content strategies to grow and deepen audience engagement across platforms, with a focus on patient and provider needs. Evolve our voice and tone to meet those audiences. 
  • Educational Content Development:Lead the creation of patient-facing educational content, including scripting for multimedia formats like video explainers and clinician-led content. 

You have:

  • You have 7+ years of experience in journalism, content operations, or content marketing—ideally with time spent in regulated, human-centered industries (e.g., health care, finance, education) 
  • You’ve led or scaled multi-channel content programs including SEO, email, blogs, newsletters, and landing pages. 
  • You’re comfortable with clinical or compliance review processes and excel at translating complex, sensitive topics into content that feels clear, empathetic, and accurate. 
  • You’re highly organized and able to manage content workflows from ideation through review and publication. 
  • You’ve worked cross-functionally with marketing, design, SEO, and/or clinical teams, and you bring strong communication, prioritization, and editing skills. 
  • You bring a background in journalism, publishing, or professional editing, and a strong editorial eye for shaping clear, consistent, high-quality content. 

Why Talkiatry:

  • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
  • Collaborative environment: be part of building something from the ground up at a fast-paced startup  
  • Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC  
  • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands  
  • It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Compensation range for this position is $150,000 to $175,000, up to 15% performance bonus and equity depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills and certifications. 
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  
  
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 
  
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. 
Apply now

Not ready to apply? Let's stay in touch.

Sign up and we’ll send you the latest on life at Talkiatry and open clinical roles.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

2024 Fortune Best Workplace in Healthcare™,
Great Place to Work-certified® 2022-2024

Great place to work 2022-2023 and 2023-2024 badges

Related Roles

Here are some other roles that might interest you

Marketing Operations Senior Analyst

Remote

Talkiatry is looking for a forward-thinking Marketing Operations Senior Analyst to lead the strategic evolution of our lifecycle marketing operations and data infrastructure. You’ll play a pivotal role in building intelligent, scalable data systems that ensure patients receive personalized, timely, and impactful communication across every step of their healthcare journey.

In this role, you'll operate with a high degree of autonomy and be responsible for optimizing our marketing operations ecosystem—from defining automation workflows and shaping data architecture to advanced experimentation and reporting. You'll actively help in building the future of marketing at Talkiatry by integrating cutting-edge AI tools, setting best practices, and driving operational excellence across the marketing funnel.

You’ll serve as both an executional leader and a strategic partner, collaborating with Lifecycle Marketing, Product, Data, and Engineering to power campaigns that are precise, personalized, and results-driven.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

View Details

Human Resources Business Partner

Remote

Talkiatry is seeking a collaborative and hands-on HR Business Partner to support our growing corporate teams. This role is ideal for someone looking to grow their HR career while gaining exposure to strategic HR initiatives in a high-growth environment.

In this role, you will partner closely with the Senior HRBP for Corporate Functions to support key People programs such as performance management, employee engagement, talent planning, and manager enablement. You'll play an integral role in day-to-day HR operations, employee relations, and process improvement initiatives across all Corporate Functions.

This is a unique opportunity to work closely with senior HR leadership, contribute to meaningful projects, and build foundational experience in strategic HR business partnering.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

View Details

Director of Customer Experience Operations

New York, NY

Build the future of operational excellence in mental health care. Talkiatry is scaling fast — and so is the complexity behind delivering high-quality, accessible psychiatric care. As we evolve from a people-heavy service model to a smarter, system-driven, and AI-powered operation, we’re hiring a Director of Customer Experience Operations to architect the infrastructure that powers our Care Coordination engine — the operational backbone of our patient and provider experience.

This is a transformative leadership role at the intersection of systems, enablement, and intelligent automation. You’ll lead the charge in modernizing our operational foundation — from agent tooling and QA to training and performance support — and build a high-leverage Ops Excellence function that drives consistency, quality, and scale.

You’ll be a key force behind our enterprise ServiceNow reimplementation, shaping it into a fully integrated, transparent, and automated operating system that enables speed and clarity across the organization.

Looking ahead, you’ll also help pioneer our rollout of agentic AI, beginning in H2 2025 — building the training, QA, and governance infrastructure to ensure our AI agents operate safely, effectively, and with measurable impact.

If you're excited by complexity, energized by scale, and passionate about enabling great service through systems and design — this is your moment to lead.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

View Details

As seen in

Press logo for Wall Street JournalPress logo for USA TodayPress logo for ForbesPress logo for TechCrunchPress logo for AxiosPress logo for Politico