Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
About the role:
In support of our mission to improve access to high quality psychiatric care and behavioral health, the Enrollment Specialist is responsible for completing payor enrollment on behalf of our clinical personnel, for the benefit of our patients and insurance partners. This is accomplished by using our innovative software platform that stores confidential credentialing information that allows you to complete assigned tasks.
You will:
- Consult clinicians to obtain current credentialing information and/or supporting documents to ensure data is current and accurate prior to enrollment application/roster submission.
- Prioritize assigned tasks and submit enrollment applications/rosters within metric benchmarks.
- Identify and escalate processing roadblocks that may jeopardize the clinician’s start date.
- Execute system data-entry updates to track tasks and enrollment status for reporting purposes.
You have:
- Two years’ experience with CAQH Database and Medicare, Medicaid, and commercial insurance payor enrollment processes.
- High School/GED Diploma required, bachelor’s degree a plus.
- Demonstrated proficiency with Microsoft Office applications and web-based research.
- High Integrity. You represent Talkiatry’s mission, vision, and values with infectious enthusiasm.
- Exceptional Customer Service. You exude positivity and go above and beyond to support and assist our clinicians, leaders, peers, and contracted insurance partners.
- Ability to handle time sensitive and confidential information.
- Ability to multi-tasks and work in a high-volume and fast paced environment
Why Talkiatry:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care.
- Collaborative environment: be part of building something from the ground up at a fast-paced startup.
- Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands.
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first.
- Compensation range for this position is X depending on experience; actual compensation will be dependent upon the specific role, location, as well as the individual’s qualifications, experience, skills, and certifications.
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
We’re proud to be a Great Place to Work-Certified™ company and recognized as a 2023 Best Workplace in Health Care™.
