Bryce Thacker, PMHNP

Dr. Sophia Monsour holds the position of Chief Psychiatrist for Pennsylvania at Talkiatry. After completing residency in 2013 at Albany Medical Center, she has spent the past 9 years fulfilling her passion for integrated and specialty care for adults suffering from mental illness. Her years of experience have included working as an integrated care Psychiatrist at a community health center, a medical director of a Partial Hospital and Intensive Outpatient Program (PHP/IOP), and also working for an Assertive Community Treatment Team (ACT) specializing in the Serious Mentally Ill (SMI) population. Most recently, she has been serving our veterans as the Outpatient Section Chief, Primary/Mental Health Integration Medical Director and Resident/Medical Student Coordinator at VA Pittsburgh. Dr. Monsour has an approachable style when treating individuals who suffer from various diagnoses, especially those with prior trauma. She provides supportive psychotherapy and at times uses psychodynamic therapy skills to address her patient's current stressors and to identify the root cause of their ailment. She believes in a holistic approach and utilizes mindfulness as a technique along with medication management.

Dr. Shahan Syed is a Board-Eligible Psychiatrist who offers personable, compassionate, and empathetic care. Before completing his residency in psychiatry, Dr. Syed graduated from International American University College of Medicine and recently completed his residency at Bergen New Bridge Medical Center in Paramus, NJ. He gained experience as a clinical researcher, emergency medical technician, and a registered nurse in both psychiatric and emergency departments prior to his formal training. This diverse background equipped him with valuable tools to deliver empathetic care to a wide range of patients with experience treating anxiety disorder, traumatic disorders, depressive and bipolar disorders, substance use disorders, ADHD, OCD, and psychotic disorders. During his residency, Dr. Syed also took on the role of chief resident, demonstrating a remarkable ability to educate both his patients and colleagues. Throughout his residency, Dr. Syed actively pursued additional training opportunities at various safety net hospitals in New Jersey to care for underserved populations.

Dr. Syed places significant importance on collaborating with patients and all relevant parties to gain a comprehensive understanding of the factors affecting the patient's life before making treatment recommendations. Additionally, Dr. Syed emphasizes the importance of lifestyle, sleep, mindfulness, and nutrition, and their impact on overall mental health. He has experience in utilizing interpersonal and supportive psychotherapy, along with principles of motivational interviewing and cognitive-behavioral therapy, to foster resilience and meaningful change in partnership with other mental health professionals involved in patient care.

Dr. Syed employs a range of therapeutic methods alongside medication management to ensure a thorough and holistic approach for every patient. His goal is to create a safe environment that encourages healing and wellness, enabling individuals to remain motivated and live their lives to the fullest.

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Background and credentials  

Dr. Alexandra Baluna, MD, is board-certified by the American Board of  Psychiatry and Neurology. She received her medical degree from  LSUHC-Shreveport and completed her psychiatry residency training at  Montefiore/Albert-Einstein College of Medicine, where she served as chief of  the Consultation-Liaison (C/L) service. Following residency, Dr. Baluna  served as Senior Chief, during which she was honored with the Leo M. Davidoff  Award for Outstanding Achievement in the Teaching of Medical Students. Her  professional experiences include roles at Fordham University, Albert Einstein  Student Mental Health Counseling Center, and most recently, as an outpatient  psychiatrist at Maimonides Medical Center, where she enjoyed teaching and  supervising residents.  

Treatment approach  

Dr. Baluna emphasizes creating a warm, empathic, and nonjudgmental  therapeutic environment. She collaborates closely with patients to develop  personalized treatment plans that consider cultural, biological,  psychological, and social factors. With a strong interest in psychotherapy,  she frequently employs ego-supportive and insight-oriented therapy techniques  during follow-up sessions.  

What you can expect in a first visit    

During an initial visit, patients can expect a welcoming and supportive  atmosphere where Dr. Baluna conducts a comprehensive assessment. This  involves exploring the patient's history, current challenges, and individual  circumstances. The goal of the first session is to collaboratively build an  individualized treatment plan tailored specifically to the patient's unique  needs.  

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Why Talkiatry?    

We’re a virtual mental health practice that makes it easy to find great  care. We combine quality and convenience to help you thrive—faster. Our  providers, like this one, are highly trained experts who speciualize in  medication management and collaborate with you on a treatment plan that fits  your needs and comfort level.

Dr. Cyndia Choi has been board certified in psychiatry since 1991. She has 30 years of experience treating a diverse population of cultures, LGBTQ issues, and different age groups from young adults to seniors. After attending Johns Hopkins University in Baltimore for her bachelor's degree, Dr. Choi received her medical degree from The University of Medicine and Dentistry of New Jersey at Rutgers Medical School. She went on to complete a general medical internship at Hahnemann University Hospital in Philadelphia and then her Psychiatric residency at the University of Pennsylvania .Dr. Choi has treated patients who have had a broad spectrum of diagnoses including major depressive disorder, post-traumatic stress, bipolar disorder, OCD, panic and anxiety, and addiction. Although the majority of her work has been in outpatient care, Dr. Choi has worked in emergency settings, inpatient units, and as a consultation-liaison to medical units. She has also enjoyed the honor of working with US military veterans. Dr. Choi's specialty is medication management, however, she believes that a therapeutic relationship is crucial to treatment. Dr. Choi values the privilege of getting to know each patient personally to develop a patient-centered plan of care.‍Typical follow-up appointments with Dr. Choi are 30 minutes in length to check on medication effects and for supportive therapy. If she believes that you may benefit from more in-depth therapy, she may recommend adding a therapist to your treatment team. Dr. Choi also believes in a holistic approach toward helping you achieve a healthy and fulfilling quality of life.

Elizabeth Shaffer, MD, is an accomplished psychiatrist specializing in child and adolescent psychiatry. She earned her M.D. degree from St. George's University School of Medicine and holds a Bachelor of Science in Child Development from Appalachian State University where she graduated summa cum laude. Dr. Shaffer's passion for working with children and families developed during her involvement in a pre-K Head Start Program in Rural North Carolina. She completed her General Psychiatry Residency and Child & Adolescent Psychiatry Fellowship at Jerry M. Wallace School of Osteopathic Medicine at Campbell University. Dr. Shaffer obtained ABPN Board Certification in General Psychiatry in 2023 and is working towards Board Certification in Child & Adolescent Psychiatry. Dr. Shaffer has received honors and awards for her contributions to psychiatry, including the Laughlin fellowship through The American College of Psychiatrists and Resident of the Year at Cape Fear Valley Health System in 2022.Her areas of interest focus on neurodevelopmental disorders such as ADHD, Autism, and Intellectual Delay. Dr. Shaffer is affiliated with professional organizations like AACAP and APA, demonstrating her commitment to professional development. Dr. Shaffer is dedicated to promoting mental health awareness and family and patient psychoeducation. Dr. Shaffer emphasizes a joint decision-making approach to treatment options and utilizes local resources to provide wrap-around support. Dr. Shaffer is a respected psychiatrist known for her excellence, compassion, and innovative approach to mental health care. Her extensive education, accolades, research contributions, professional affiliations, and community involvement reflect her commitment to making a positive impact in her patients' lives and the broader community.

Dr. Meghan Fahy Hebishi is double-board certified in General Psychiatry and Child and Adolescent Psychiatry. Originally from Delaware, Dr. Hebishi earned her medical degree from the Philadelphia College of Osteopathic Medicine in 2017. She also obtained a Master of Science in Biological Sciences from Drexel University and a Bachelor of Science in Biology from Juniata College. In 2017, Dr. Hebishi moved south and is happy to call North Carolina her home. She completed her internship at Campbell University/Harnett Health in 2018. She went on to complete a General Psychiatry Residency followed by a Fellowship in Child and Adolescent Psychiatry at East Carolina University Brody School of Medicine. Prior to joining Talkiatry in 2025, Dr. Hebishi was in private practice at North Raleigh Psychiatry in Raleigh, NC.

Dr. Hebishi is experienced in treating children, adolescents and adults. She utilizes medication management and psychotherapy in her clinical practice. Her areas of interest include ADHD across the lifespan, anxiety disorders, mood disorders (depression and bipolar disorder) and OCD. She is dedicated to building a collaborative relationship with patients and their families where shared-decision making is respected and encouraged. She is passionate about providing continuity of care to her patients as they navigate life's changes and challenges.