Jana Poole-McLain, LPC

Hayley Schiller-Giles is a Licensed Clinical Social Worker with experience practicing in both crisis response and outpatient mental health settings. She earned her bachelor’s and master’s degrees in social work from Fordham University. Hayley is certified in motivational interviewing and Dialectical Behavior Therapy, has completed Gottman Couples Counseling Level 1 training, and completed coursework in Cognitive Behavioral Therapy through the Beck Institute.

Hayley values a collaborative, client-centered approach to care. She works closely with patients to create shared goals and customized treatment plans that reflect their needs and strengths. Sessions often include practical tools and strategies, and Hayley regularly assigns “homework” to support progress between appointments.

Hayley begins treatment by developing a thorough understanding of each patient’s history, concerns, and goals during the initial session. From there, treatment is guided by a highly collaborative process in which clinician and client work together to adjust goals, strategies, and interventions over time.

Ana Castro, LMHC received a Master of Science in Mental Health Counseling from Queens College, City University of New York. She completed training at F.E.G.S and has worked in community mental health and outpatient hospital-based settings. Ana has 7 years of experience working with individuals as well as with children and families treating anxiety, depression, family and relationship issues, and other mental health issues. Ana uses methods from psychoanalysis, CBT, DBT, along with light supportive therapy in order to provide a person-centered approach. She began by working at New York Psychotherapy and Counseling Center, working with individuals, as well as children and families in a high-risk area, providing family therapy, psychodynamic and behavioral therapy, and assisting with the coordination of care with outside agencies. Ana has worked at St. Joseph's Outpatient Behavioral Health Clinic treating patients with various psychiatric illnesses. She has also worked at St. Vincent's- Westchester Outpatient Behavioral Health Clinic, providing intake, diagnosis, and individual therapy to a population ranging from adolescents to late adults. Ana continues to work towards expanding her knowledge of evidence-based approaches in order to provide the best outcomes.

Dianna's style is warm and interactive. She believes in treating everyone with respect, sensitivity, and compassion, including our country's service men and women. Dianna's approach combines an eclectic style of cognitive-behavioral therapy, motivational interviewing techniques and schema therapy techniques. She will tailor sessions to meet your unique and specific needs. Humor and deep insights are not incongruent to her practice or off limits!

Dianna is invested in a healthcare experience that addresses you wholistically. She is dually licensed as both a Family Therapist and Genetic Counselor with a combined 14 years of professional work

experience. If you have daily hassles, life transitions, or chronic/acute health conditions that are becoming overwhelming, you are in the right place. She is interested in functional therapy that permits you to move forward. Where relevant, she can gently integrate psychospiritual issues regardless of religious background

Dianna's process begins with your first step to get help. It takes courage to seek a more fulfilling and happier life and she will support and empower that desire. She works collaboratively with your healthcare team and addresses your questions and needs directly. She can work on the specific challenge or need you may have and brainstorm your best starting place. While she cannot live your life or make your decisions, she can be responsive to your needs and provide the anticipatory guidance that can transform your internal dialogue or open the door that mends family divisions.

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Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Geoffrey Edelstein, LCSW, is a Licensed Certified Social Worker. His practice is informed by the latest neuro-cognitive sciences, emphasizing anxiety, depression, bipolar disorder, and other mental health conditions. In addition to working with children, adolescents, and adults, he also works with couples and families. Geoffrey also has experience working with LGBTQ+ clients. Geoffrey received his Master's in Social Work from New York University Silver School of Social Work. Before that, he earned a Bachelor of Arts in English Literature at Drew University. Geoffrey's experience includes Dialectical Behavior Therapy, Cognitive Behavior Therapy, and psychodynamic psychotherapy, but his unique approach to therapy also integrates music, writing, drawing, and origami. In crafting a treatment plan, Geoffrey draws on his years of clinical experience from Four Winds Hospital. There, Geoffrey served as the Coordinator of Children's Services and facilitated care for children ages 8-13 in a Dialectical Behavior Therapy group setting. Geoffrey also worked with adults and adolescents in Four Winds' inpatient units. Prior to this, Geoffrey worked in respite services at Family Services of Westchester and the Federally Qualified Health Center of the Hudson Valley Cerebral Palsy Association. Geoffrey is committed to delivering quality mental health services to his patients and is passionate about helping them reach their goals.