Jessica Brusgul, LMHC

Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Diamond Junior received her bachelor’s degree in arts & psychology 2007 & two master’s degrees in science, one in Community Mental Health Counseling and the second one in School Counseling Education, in 2011 and 2018. Diamond Junior now has her License in Mental Health Counseling, her Credentialed Alcoholic & Substance Abuse Counseling Certification-Trainee, and her Permanent Certification in School Counseling. Diamond is also currently in doctoral school for her School Psychology degree. Diamond is a former Alcohol and Substance Abuse Preventive Worker & Treatment and Therapeutic Foster Care Family Specialist. Diamond is now currently, an on-line therapist and has her own Mental Health Counseling Private Practice in Buffalo. Diamond's treatment styles & modalities include Trauma-Informed Therapy, Cognitive-Behavioral Therapy, and Grief Therapy.

When working with Diamond, a new patient should know that she is very down to earth and professionally direct. Diamond practices individualism and treat each patient as their own person. Diamond develops treatment plans with the patient, that tailors to each of their individual needs. Diamond is also the co-founder of an All-girls mentoring & educational program called, "Unique Sisters. Unique Sister was started in 2014 and is owned by my mother, Rhodesia Jackson.

Diamond's typical process when working with patients is to first establish a therapeutic rapport by asking open-ended questions. Diamond asks questions such as, "Have you been in therapy before, including as a  child or teen (if the patient is over 18)"? This helps Diamond starting point to build a trusting & individualized relationship with the patient. Diamond's next question would be, "Why did you first enter therapy & we're you diagnosed with any mental health disorders"? Diamond continues to go on and ask if the client is or has been on psychotropic medications and what brings them back to therapy. Diamond gathers all of this information during the first two session and then ask the patient if any skills were built during their therapy journey & if they still utilize the skills. Finally, Diamond would administer the ACE Questionnaire to assess for childhood trauma, if the patient is over 18 years of age.

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Stephorna Barnes-Patterson, LCSW, brings over 15 years of experience working in community and outpatient settings with individuals across all age groups. She utilizes various treatment modalities to meet diverse needs. Stephorna earned her degree from Adelphi University School of Social Work and is a licensed clinical social worker committed to compassionate, effective care.

Stephorna offers flexible, client-focused, and culturally competent treatment. She tailors every session to meet the individual’s unique needs, creating a space where patients feel heard, understood, and empowered in their healing journey.

During the initial session, Stephorna takes time to understand each patient’s history, concerns, goals, and existing strengths. She collaborates with clients to develop personalized treatment plans aimed at providing both immediate relief and long-term healing.

Rachel Jones, LPC, is a Licensed Professional Counselor with extensive experience across inpatient, outpatient, community mental health, private practice, and telehealth settings. Her work has included serving as a substance abuse counselor in a county juvenile jail and DWI diversion program, conducting assessments and providing testimony for guardianship hearings, and offering therapeutic support within academic settings from elementary through college levels. She has also developed safety protocols, written IEPs, and taught college courses on workforce and career skills. Rachel earned her Bachelor of Science in Psychology from Missouri Western State University and her Master of Science in Psychology from the University of Central Missouri. She has been a licensed professional counselor since 2005.

Rachel is a client-centered therapist who helps guide individuals in exploring their experiences and discovering their own strengths and resources. She fosters a supportive and nonjudgmental environment where clients can develop practical skills to navigate life challenges, strengthen relationships, and promote personal growth.

During the first session, Rachel focuses on listening and understanding each client’s story. Through gentle guidance, she helps clarify what brings them to therapy and collaborates to identify meaningful goals. Together, they create a personalized treatment plan that serves as a roadmap for ongoing sessions, building skills and insights that support lasting change.

Corinne Motto is a Licensed Professional Counselor, who has experience with a variety of populations in the mental health field. Corinne attended undergraduate school at the University of Pittsburgh, and her Master's of Arts at Seton Hill University, both in Greensburg, Pennsylvania.Corinne has been practicing for more than fifteen years as an outpatient therapist in a variety of settings. Her focus has been on but not limited to depression, anxiety, domestic violence, and other mental health conditions. Corinne uses a client-centered approach and tailors her sessions towards the client's needs. She uses a foundation of cognitive behavioral and dialectical behavioral therapy. She believes that self-care is an important part of the therapy process.

Richard "Rick" States is a Licensed Professional Counselor, with broad and varied professional work experience in behavioral health (inpatient and outpatient, individuals and families, children and adults, direct service and program administration). Rick earned his B.A. in Psychology at Gannon University and his M.A. in Clinical Psychology at Edinboro University of Pennsylvania.

He's earned a Post-Master's Certificate in General Psychology from Northcentral University and has completed many doctorate credits in Psychology. Since 1999, Rick has taught university courses in Psychology, Sociology, and Human Services, most recently at Gannon University and Penn State University.

Rick's greatest area of clinical interest and skill centers around self-regulation or "how we manage" our thoughts, feelings, emotions, behaviors, etc. Rick appreciates the challenges related to anxiety, stress, depression, substance use, and trauma, and he employs various tools to help folks manage (e.g., cognitive behavioral therapy, psychodynamic therapy, humanism, mindfulness/somatic psychology, etc.).

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