Jessica Mars, LCSW

Kyla Burkey, LICSW, began her career in Outreach, supporting the Adult Mental Health population with substance use, housing, and medication management. She earned her MSW from Westfield State University and has served as a Case Manager, Assistant Program Manager, and Outpatient Clinician. Kyla has facilitated support groups for individuals 55+ and Adult Children of Alcoholics, with extensive expertise in Trauma-Focused Therapy and Crisis Management.

Kyla values a positive, respectful working relationship that fosters trust and consistency in personal growth. She uses a Person-Centered approach, meeting each individual where they are and tailoring therapy to their unique qualities. Kyla creates a safe, confidential space and focuses on building resiliency and confidence while validating experiences, challenging stuck thinking, and exploring overlooked aspects of the self that impact current struggles.

Kyla begins by understanding a client’s history, concerns, and goals, collaborating to identify attainable objectives. She ensures scheduling is clear to support consistency and offers flexible session structures based on client needs. Kyla guides clients in developing symptom management skills while fostering personal insight and growth throughout the therapeutic process.

Meet Alex Starmer, LMHC, your friendly mental health counselor here at Talkiatry. She's not just a counselor; she's your partner on your mental health journey. Alex earned her Master of Science in Mental Health Counseling from Syracuse University in 2020 and has been in the field since January 2021, working closely with clients facing mental health and substance use challenges. Alex believes in the power of the mind-body connection, and she loves to share polyvagal exercises and mindfulness techniques to help you better understand yourself. She's always learning and growing, with ongoing training in Internal Family Systems (IFS) and eye movement desensitization and reprocessing (EMDR). Her go-to tools for therapy are Acceptance and Commitment Therapy (ACT) and Cognitive Behavioral Therapy (CBT). With her, you can expect a compassionate and comprehensive approach to your mental well-being. You're in good hands with Alex.‍

Ray Hood is a Licensed Mental Health Counselor with more than 19 years of experience supporting children, adolescents, and adults. He earned his Master’s degree in Mental Health Counseling from Pace University and has worked in a variety of settings, including schools, inpatient facilities, community-based programs, hospital emergency departments, and group homes. Ray’s extensive background allows him to provide compassionate, effective care across a broad range of mental health needs.

Ray values creating a warm and supportive environment where patients feel safe to share openly without fear of judgment. He believes in empowering individuals by identifying and building upon their strengths, while encouraging healthy lifestyle habits that promote long-term stability. Ray has expertise in addressing trauma, depression, anxiety, addiction, ADHD, psychosis, and life transitions, tailoring his approach to meet each patient’s unique needs.

Ray collaborates with his clients to set clear treatment goals, ensuring that care feels personalized and effective. He integrates evidence-based practices with a strengths-focused approach, guiding individuals to recognize their resilience and develop practical tools for growth. Through consistent support and open communication, Ray helps patients build confidence, navigate challenges, and create meaningful changes in their lives.

With over two decades in the counseling field, Greta Hicks-Brooks, LPC, is a seasoned and devoted professional at Talkiatry. Earned her most recent licensure credential, and the one recognized in California is Licensed Professional Clinical Counselor (LPCC). Her background includes roles as a Special Education Teacher, Psychology Instructor, Executive Director, Lead Therapist at an outpatient drug treatment facility, Vocational Rehabilitation Counselor, and Disability Services Counselor.

Greta holds a BA in Psychology from Tuskegee University, an MS in Counseling & Human Development from Troy University, and an MEd in Rehabilitation Counseling from Auburn University. She is licensed in Texas, Colorado, California, and Arizona, and is also a Certified Rehabilitation Counselor (CRC).

Highly structured yet comical, Greta creates a nonjudgmental environment where patients feel comfortable being themselves. Each month, she helps patients set three short-term goals, reflect on accomplishments, and note things they are grateful for—supporting growth, self-awareness, and emotional balance.

During the first session, Greta discusses the reasons for seeking therapy, preferred treatment approaches, and session frequency. She provides homework and clear follow-up focus points, drawing from Client-Centered, Cognitive Behavioral, Dialectical Behavior, Motivational Interviewing, Solution-Focused, and Trauma-Focused therapies. Greta meets clients where they are, fully committed to guiding those ready to make meaningful, lasting change.

Jamie Bolo, LCSW, is an experienced clinical social worker who has practiced in outpatient settings, providing compassionate and effective care to individuals seeking support for their mental health and well-being. He earned his Master of Social Work (MSW) from the University of Maryland, where he developed a strong foundation in evidence-based clinical practice. Jamie’s dedication to helping others is reflected in his collaborative approach, emphasizing empathy, respect, and understanding in every therapeutic interaction.

Jamie values building a trusting and supportive relationship with each client in a comfortable, warm environment. He believes that therapy works best when clients feel genuinely heard and understood. His style is patient-centered and nonjudgmental, fostering a space where individuals can openly explore their experiences and work toward meaningful growth and change at their own pace.

Jamie begins by thoroughly understanding each patient’s background, challenges, and goals during the initial session. From there, he collaborates with clients to create an individualized treatment plan tailored to their specific needs. This personalized approach allows him to guide patients through the therapeutic process with clarity and care, ensuring that each step supports lasting emotional well-being.

Michael McNeill, LCSW, is an accomplished and creative therapist with a reputation for achieving positive outcomes. He has experience working with adults, children, families, and couples across the lifespan, from early childhood through end of life. Licensed in Pennsylvania and New Jersey, he is trained in EMDR and trauma care, and blends CBT, DBT, and other evidence-based approaches to support healing, strengthen relationships, and build resilience.

Michael provides a safe, supportive, and non-judgmental space where clients can feel heard and understood. He collaborates with clients to reframe challenges and focuses not on what is “wrong,” but on building skills and achieving meaningful goals that enhance daily life and overall well-being.

Michael begins by helping clients identify their goals and desired outcomes, then works together with them to create a clear path toward achieving those objectives. He honors each person’s perspective as the true expert of their own life, ensuring that therapy is guided by their unique experiences, values, and needs.