LaJoya McDonald, LCSW

Courtney Flynn, LCSW, earned her Bachelor of Social Work in 2015 and Master of Social Work in 2017 from Colorado State University in Fort Collins, Colorado. She has over a decade of experience practicing psychotherapy in the Northern Colorado region.

Courtney began her career in 2014, working with high-risk youth on parole in a residential treatment setting. In this role, she provided crisis intervention and therapeutic support to adolescents with complex trauma. In 2015, she served as a facilitator at a high school Wellness Center, supporting teens struggling with substance use, trauma, and mental health challenges by connecting them with individualized resources.

From 2017 to 2022, Courtney worked at Mountain Crest Behavioral Health Center in Fort Collins as a care coordinator and behavioral health therapist. There, she provided a wide range of services, including crisis intervention, individual therapy, family and couples counseling, group therapy, trauma-focused care, and discharge planning for adolescents and adults in an inpatient psychiatric setting.

In 2022, Courtney shifted her focus to clients with substance use disorders. She joined Northpoint Recovery in Loveland, Colorado, where she served as a primary therapist for both adolescents and adults in intensive outpatient and inpatient programs, offering individual and group therapy.

In 2023, Courtney began working at The Redpoint Center in Fort Collins, an intensive outpatient program specializing in mental health and substance use treatment. There, she facilitated individual and group therapy sessions, helping clients explore and address the underlying causes of their behaviors in a safe, supportive, and authentic therapeutic environment.

Courtney is skilled in a range of therapeutic approaches, including Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), Motivational Interviewing, recovery-oriented care, and Internal Family Systems (IFS). She has extensive experience working with individuals and families affected by trauma, and has successfully treated a variety of concerns, including mood disorders, PTSD, anxiety, depression, family conflict, personality disorders, and substance use disorders. Courtney takes a strengths-based approach with her clients, tailoring her methods to their unique needs and empowering them to create a life worth living.

Courtney's passion for this work is driven by a deep commitment to supporting her community and a genuine sense of empathy and compassion for others. Outside of her clinical work, she has been a professional dancer for over 15 years and has taught dance in her community for the past 12. In her free time, she enjoys spending time outdoors, listening to music, seeking new adventures, and being with her friends, family, and loved ones. Traveling is also one of her greatest joys when she's not working or dancing.

Courtney's approach to working with clients is rooted in meeting them where they are, respecting their autonomy, and empowering them to connect with both their past and present selves. She prioritizes building rapport and trust from the very first session, ensuring clear goals and objectives are established early on. Courtney brings a kind, compassionate, and positive attitude to each session, fostering a structured yet upbeat environment where clients feel safe to explore their thoughts and emotions freely.

‍

Jenna McDonald is a Licensed Mental Health Counselor in New York State who has extensive experience working in the mental health field. Jenna attended undergraduate school in Amherst, NY , graduate school in Buffalo, NY, and completed internship programs during her time there at both schools. Jenna continues to obtain knowledge through regular trainings and certifications that interest her, including EMDR.

Jenna has worked directly with many different kinds of clients, who have experienced an array of mental health concerns at all levels. Jenna also has experience in working with comorbid disorders that can at times go hand-in-hand such as anxiety & depression, or homelessness & substance use. Jenna has been working in mental and behavioral health for approximately 10 years and continued after being fully licensed, which required 3000 hours of supervised experience as well. As an LMHC , Jenna likes to focus on helping those with anxiety, depression, relationship/employment concerns, and overall transitions of life ( school/work/medical issues/moving stressors etc), which may hinder daily life. Working with Jenna, treatment is tailored to the individual client in order to choose the treatment plan that fits that individual’s personal struggles.

Jenna uses a mix of different approaches typically found in Solution Focused Therapy, Person Centered Therapy , Motivational Interviewing , and Cognitive Behavioral Therapy. Whether the goal is talk therapy or problem solving , Jenna would be more than happy to explore your goals with you.

Diamond Junior received her bachelor’s degree in arts & psychology 2007 & two master’s degrees in science, one in Community Mental Health Counseling and the second one in School Counseling Education, in 2011 and 2018. Diamond Junior now has her License in Mental Health Counseling, her Credentialed Alcoholic & Substance Abuse Counseling Certification-Trainee, and her Permanent Certification in School Counseling. Diamond is also currently in doctoral school for her School Psychology degree. Diamond is a former Alcohol and Substance Abuse Preventive Worker & Treatment and Therapeutic Foster Care Family Specialist. Diamond is now currently, an on-line therapist and has her own Mental Health Counseling Private Practice in Buffalo. Diamond's treatment styles & modalities include Trauma-Informed Therapy, Cognitive-Behavioral Therapy, and Grief Therapy.

When working with Diamond, a new patient should know that she is very down to earth and professionally direct. Diamond practices individualism and treat each patient as their own person. Diamond develops treatment plans with the patient, that tailors to each of their individual needs. Diamond is also the co-founder of an All-girls mentoring & educational program called, "Unique Sisters. Unique Sister was started in 2014 and is owned by my mother, Rhodesia Jackson.

Diamond's typical process when working with patients is to first establish a therapeutic rapport by asking open-ended questions. Diamond asks questions such as, "Have you been in therapy before, including as a  child or teen (if the patient is over 18)"? This helps Diamond starting point to build a trusting & individualized relationship with the patient. Diamond's next question would be, "Why did you first enter therapy & we're you diagnosed with any mental health disorders"? Diamond continues to go on and ask if the client is or has been on psychotropic medications and what brings them back to therapy. Diamond gathers all of this information during the first two session and then ask the patient if any skills were built during their therapy journey & if they still utilize the skills. Finally, Diamond would administer the ACE Questionnaire to assess for childhood trauma, if the patient is over 18 years of age.

‍

Ana Castro, LMHC received a Master of Science in Mental Health Counseling from Queens College, City University of New York. She completed training at F.E.G.S and has worked in community mental health and outpatient hospital-based settings. Ana has 7 years of experience working with individuals as well as with children and families treating anxiety, depression, family and relationship issues, and other mental health issues. Ana uses methods from psychoanalysis, CBT, DBT, along with light supportive therapy in order to provide a person-centered approach. She began by working at New York Psychotherapy and Counseling Center, working with individuals, as well as children and families in a high-risk area, providing family therapy, psychodynamic and behavioral therapy, and assisting with the coordination of care with outside agencies. Ana has worked at St. Joseph's Outpatient Behavioral Health Clinic treating patients with various psychiatric illnesses. She has also worked at St. Vincent's- Westchester Outpatient Behavioral Health Clinic, providing intake, diagnosis, and individual therapy to a population ranging from adolescents to late adults. Ana continues to work towards expanding her knowledge of evidence-based approaches in order to provide the best outcomes.

Meredith McMillan is a Licensed Mental Health Therapist with 9 years of experience working in mental health. She specializes in working with individuals who experienced trauma and toxic stress, as well as those with addiction issues, relationship challenges, and adjustment disorders. Ms. McMillan's therapy practice focuses on providing person-centered encouragement and support. She utilizes a trauma-focused cognitive behavioral approach to help you to develop your understanding of yourself and your challenges and enable you to utilize your strengths to facilitate your healing. She received a Master's Degree in Counseling Psychology from Palm Beach Atlantic University in Orlando, Florida, and established herself as a therapist working in community mental health in the Lakeland, Florida area. She spent several years working at Tri-County Human Services providing co-occurring outpatient substance abuse therapy. Later, she shifted to providing services to children through Tri-County's B-Net program and Children's Home Society. She went on to become the Clinical Supervisor at the Children's Home Society providing care to children and adolescents impacted by trauma and the child welfare system. Before joining Talkiatry, she also served as the clinical supervisor and therapist at The Mary Welsh Foundation, providing care to individuals of all ages and specializing in trauma and family issues. Ms. McMillan has worked with individuals dealing with a variety of mental health issues throughout her years of experience as a therapist. She has worked with people of all ages and has experience working with families and couples. She has had additional training to serve individuals dealing with addictions and with processing trauma. She has had extensive experience working with individuals dealing with mood disorders and anxiety, as well as relationship and parenting issues.

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.