Lisa Carroll, LCSW

Ana Castro, LMHC received a Master of Science in Mental Health Counseling from Queens College, City University of New York. She completed training at F.E.G.S and has worked in community mental health and outpatient hospital-based settings. Ana has 7 years of experience working with individuals as well as with children and families treating anxiety, depression, family and relationship issues, and other mental health issues. Ana uses methods from psychoanalysis, CBT, DBT, along with light supportive therapy in order to provide a person-centered approach. She began by working at New York Psychotherapy and Counseling Center, working with individuals, as well as children and families in a high-risk area, providing family therapy, psychodynamic and behavioral therapy, and assisting with the coordination of care with outside agencies. Ana has worked at St. Joseph's Outpatient Behavioral Health Clinic treating patients with various psychiatric illnesses. She has also worked at St. Vincent's- Westchester Outpatient Behavioral Health Clinic, providing intake, diagnosis, and individual therapy to a population ranging from adolescents to late adults. Ana continues to work towards expanding her knowledge of evidence-based approaches in order to provide the best outcomes.

Susan is a Licensed Professional Counselor in Texas. In 2005, she began working in the mental health field by volunteering as a domestic violence advocate for a local women's shelter. She graduated from Texas State University with a bachelor's degree in psychology and continued her education by obtaining a master's degree in counseling from St. Edwards University. Over the years, Susan has worked with several universities, group practices, and community mental health clinics. Susan received CBT training from the Beck Institute and is also trained in EMDR. She works with clients experiencing anxiety, depression, life transitions, feelings of shame and guilt, trauma, and emotional abuse.

Susan understands that seeing a new therapist can be intimidating. She wants all of her clients to know that she is a safe space and that your feelings and experiences do matter.

Susan uses a holistic approach when working with clients. She also uses unconditional positive regard. Both therapist and client work together to create treatment goals. Techniques used include Cognitive Behavioral Therapy, Trauma Informed CBT, Solution Focused Brief Therapy, Rogerian and EMDR.

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Donna Duggan, LMHC, earned her Bachelor of Science in Criminal Justice from the University of Massachusetts and a Master’s Degree in Clinical Counseling from Walden University. Her professional journey began in law enforcement, later leading to education and mental health advocacy. Donna’s work as a crisis advocate for survivors of sexual assault and domestic abuse inspired her to pursue counseling full time. Since earning her graduate degree in 2015, she has worked extensively with children, families, and adults, specializing in trauma recovery and empowerment.

Donna values open communication and believes in creating a warm, supportive environment where patients feel respected and understood. With over fifteen years of experience helping individuals heal from trauma, she views the therapeutic process as an opportunity for patients to reclaim their voices and move from “victim to survivor” on their own terms. Patients can expect empathy, collaboration, and a strong sense of safety in her care.

Donna begins each therapeutic relationship by establishing trust and safety, encouraging honest dialogue around personal and family challenges. She integrates education, reflection, and resource sharing on topics like communication and conflict resolution. Together with patients, she develops personalized short- and long-term goals rooted in their individual and cultural values, ensuring therapy supports meaningful and lasting growth.

Shannon Curry has been providing mental health therapy since 2016. She received her degrees from Plattsburgh State University. Shannon has worked in a variety of settings from mental health clinics, substance use and addictions clinics, along with providing treatment in correctional facilities. Shannon helped to establish a Medication Assisted Treatment Program for a New York State County Jail. She also has experience in treating people with issues with gambling. Shannon uses an eclectic approach in treatment to provide client-centered care. The most common therapeutic styles she uses are DBT, CBT, solution focused, narrative therapy, feminist therapy, and person-centered therapy. Her primary clinical focus has been in treating adults with more serious and persistent mental illness and issues of addiction. Shannon believes in a holistic approach to therapy and supports people in identifying the more complex factors that contribute to distressing symptoms while focusing on the resiliency human beings possess. Shannon is passionate about helping people advocate and empower themselves and provides a safe place to approach any area of concern. She has the ability to provide a non-judgmental space to allow anyone to feel comfortable with disclosing any issues or concerns.

Tikita Ficklin, LPC, has over 10 years of experience practicing in outpatient and inpatient settings, utilizing modalities such as CBT and Solution-Focused Therapy. She earned a Bachelor of Science in Social Sciences/Human Services and a Master of Science in Clinical Mental Health Counseling, both from Mercer University, and is completing a Doctorate in Marriage & Family Therapy from North Central University, expected in 2026.

Tikita values open and honest communication and partners with clients to set clear treatment goals that support their personal growth. She creates a warm, supportive environment where clients feel heard, respected, and empowered to reach their full potential.

Tikita begins by thoroughly understanding each client’s history, concerns, and goals during the initial session to foster a trusting relationship. She then develops individualized treatment plans that align with clients’ objectives, guiding them toward their best possible self.

Rebecca Jarrell is a Licensed Professional Counselor in Texas and a Licensed Professional Clinical Counselor in California and New Mexico. She has been in the mental health field for over 24 years in a variety of clinical settings. Early in her career, she worked in an inpatient psychiatric hospital on the child and adolescent unit. Most recently, Rebecca has spent over a decade in the private practice setting working with adults and specializing in anxiety, depression, trauma, and grief and loss issues. While she provides a holistic, individualized treatment approach, she has a strong background in Cognitive Behavioral Therapy. She is a Certified Clinical Trauma Professional (CCTP) and a Certified Grief Educator. She feels strongly about treating each client as a unique individual and meeting them wherever they are on their mental health journey. Rebecca is committed to creating a supportive and nonjudgmental environment where clients feel seen, heard, and empowered to make meaningful changes in their lives. Clients looking for a therapist will find Rebecca to be compassionate and direct, encouraging clients to challenge and reframe distorted thoughts while reinforcing positive adaptive behaviors.