Lisa Carroll, LCSW

Michelle Shya, Licensed Clinical Social Worker (LCSW) at Talkiatry, has provided care in the field for almost a decade. Working with individuals and families, she has connected and fostered ties with a broad spectrum of clients, including adolescent, adult, and geriatric services. Michelle's practice style centers on providing a safe and understanding space for clients to share, learn, identify, and address their unique therapeutic needs. Using cognitive behavioral therapy (CBT), Michelle focuses on the relationships between thoughts, emotions, and behaviors to assist the client in discovering their personal strengths and motivation to realize their individual life goals. Michelle completed her undergraduate Social Work education at Millersville University. Later at Marywood University, she earned her Master's in Social Work, with a specialization in Child and Family Practice. Michelle has had a wide variety of experiences working as a Social Worker in therapeutic and social service settings. She has provided case management and therapeutic care in domestic violence shelters, treatment foster care, community organizations, and hospice in-home support. In Michelle's experience in providing therapy, she has maintained a generalist practice, working with a variety of individuals facing personal barriers and challenges. By taking a step-by-step therapeutic approach, the client is able to better understand and process their thoughts as well as feelings to drive actionable change.

Dr. Jana McLain is a dedicated mental health professional with over 16 years of experience in education and more than a decade in private practice. She is a Licensed Professional Counselor Supervisor (LPC-S) and a National Certified Counselor (NCC), specializing in individual, group, couples, and crisis counseling, as well as clinical supervision and program development.

Throughout her career, Dr. McLain has held various leadership roles across school districts and clinical settings, demonstrating a strong commitment to mental health advocacy, counselor mentorship, and behavioral intervention. Her extensive background includes serving as a Student Support Counselor, Crisis and Behavior Intervention Counselor, and Adjunct Professor of Counseling, equipping future professionals with essential skills for client care and goal achievement.

Dr. McLain earned her Ph.D. in Counselor Education and a Master’s in Counseling from Sam Houston State University, along with a Bachelor’s in Psychology from the University of Houston. She is known for her expertise in DSM-5 diagnostics, psychoeducation, and multidisciplinary collaboration to support diverse populations across age groups.

If you're feeling stuck, overwhelmed, or simply need a safe place to work through life’s transitions, I am here to walk with you on your journey toward healing and growth. Reach out today to begin the process of reclaiming your peace and wellness.

Dr. McLain believes in a holistic approach that takes into account both the mental and emotional aspects of wellbeing, helping you find lasting strategies for improving your overall quality of life. She operates from a person centered approach to guide you on your healing journey.

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Ray Hood is a Licensed Mental Health Counselor with more than 19 years of experience supporting children, adolescents, and adults. He earned his Master’s degree in Mental Health Counseling from Pace University and has worked in a variety of settings, including schools, inpatient facilities, community-based programs, hospital emergency departments, and group homes. Ray’s extensive background allows him to provide compassionate, effective care across a broad range of mental health needs.

Ray values creating a warm and supportive environment where patients feel safe to share openly without fear of judgment. He believes in empowering individuals by identifying and building upon their strengths, while encouraging healthy lifestyle habits that promote long-term stability. Ray has expertise in addressing trauma, depression, anxiety, addiction, ADHD, psychosis, and life transitions, tailoring his approach to meet each patient’s unique needs.

Ray collaborates with his clients to set clear treatment goals, ensuring that care feels personalized and effective. He integrates evidence-based practices with a strengths-focused approach, guiding individuals to recognize their resilience and develop practical tools for growth. Through consistent support and open communication, Ray helps patients build confidence, navigate challenges, and create meaningful changes in their lives.

Akili’s approach is centered around the individual. His goal is to help people embrace their authentic self. He believes that counseling and the therapeutic process is experiential. He has been through most of the life struggles we all have been through. Akili has also written several books - the latest of which, “Be an Anomaly”, is about the autism spectrum. Beyond his passion for helping others, Akili is passionate about his family, drawing, music, and basketball.

Akili utilizes multimedia resources, oftentimes with an emphasis on writing and creativity. He works to create a warm atmosphere of welcoming energy and connection. Therapeutic modalities used include REBT, CBT, Positive Psychology, ACT, and Gottman Method.

The tools that Akili uses are those hidden within you. He uses creative therapy and behavioral techniques to help you get where you want to be. Your collaboration is a trip that you will embark on together. Akili will help you find the best solutions to the answers you have.

Kristina Bona is a Licensed Professional Counselor with extensive experience working in the mental health field. Kristina received her bachelor's from The University of Texas at Austin and proceeded to obtain her Master's degree in Counseling from The University of Texas at San Antonio. Since graduating with her Master's, she has worked in the mental health field, providing mental health relief to a wide demographic of clients. Over the past 10 years, Kristina has worked for various agencies, ranging from the local mental health authority to private practice. Kristina has experience working with people experiencing Anxiety, Depression, Mood disorders, and other mental health diagnoses interfering with daily living. As a clinician, she meets the client where they are in their life and tailors her treatment style to help them learn/apply strategies in developing skills for emotional regulation, developing healthy boundaries, effective communication skills, and more. Kristina uses an eclectic blend of cognitive behavioral therapy, dialectical behavioral therapy, solution-focused therapy, and mindfulness to increase the clients' resiliency and autonomy and empower them to live full lives.

Ana Castro, LMHC received a Master of Science in Mental Health Counseling from Queens College, City University of New York. She completed training at F.E.G.S and has worked in community mental health and outpatient hospital-based settings. Ana has 7 years of experience working with individuals as well as with children and families treating anxiety, depression, family and relationship issues, and other mental health issues. Ana uses methods from psychoanalysis, CBT, DBT, along with light supportive therapy in order to provide a person-centered approach. She began by working at New York Psychotherapy and Counseling Center, working with individuals, as well as children and families in a high-risk area, providing family therapy, psychodynamic and behavioral therapy, and assisting with the coordination of care with outside agencies. Ana has worked at St. Joseph's Outpatient Behavioral Health Clinic treating patients with various psychiatric illnesses. She has also worked at St. Vincent's- Westchester Outpatient Behavioral Health Clinic, providing intake, diagnosis, and individual therapy to a population ranging from adolescents to late adults. Ana continues to work towards expanding her knowledge of evidence-based approaches in order to provide the best outcomes.