Lindsay Works, DO

Dr. Jessica Healey is a board-certified adult psychiatrist. She obtained her medical degree from Cooper Medical School of Rowan University and completed her residency training in psychiatry at the University of Miami Miller School of Medicine and Jackson Memorial Hospital. During her training, Dr. Healey gained extensive experience providing psychiatric care to various patient populations in multiple patient care settings, including in the outpatient clinic, inpatient unit, and emergency department. Following her training, Dr. Healey worked as an outpatient psychiatrist for the Veterans Health Administration. During her tenure with the VA, she worked closely with staff psychologists, social workers and nurses to provide multidisciplinary, collaborative care to the veteran population suffering from a variety of mental health conditions.

Dr. Healey has experience and interest in treating adults suffering from trauma-related disorders and anxiety disorders but provides treatment for a variety of psychiatric conditions including depression, bipolar disorder, and obsessive-compulsive disorder.

Dr. Healey focuses on medication management and supportive psychotherapy, but has training in utilizing various therapy modalities, including cognitive behavioral therapy, interpersonal therapy, and psychodynamic psychotherapy. When appropriate, Dr. Healey will refer for more extensive psychotherapy and/or collaborate with your established psychotherapist for comprehensive care.

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Dr. Kathryn Bertacchi is board-certified in both adult and child & adolescent psychiatry. Originally from California, she earned her medical degree from University College Cork in Ireland and completed residency and fellowship at Emory University. She has practiced in varied settings, including developing specialized clinics in eating disorders and gender-affirming care. She is a member of several professional organizations including AACAP, APA, and WPATH.

Dr. Bertacchi fosters an inclusive, nonjudgmental environment where patients feel safe to be themselves. She approaches care with curiosity, compassion, and deep respect for each person’s unique story, aiming to help individuals feel genuinely heard and supported throughout their treatment journey.

In early sessions, Dr. Bertacchi works collaboratively to understand patients' lives, goals, and challenges. While her focus is medication management, she integrates cognitive-behavioral, humanistic, and supportive techniques. She may recommend additional therapy as needed and particularly values working with youth and adults from diverse backgrounds.

Tiffany Vickers is a board-certified Psychiatric Nurse Practitioner who earned her Master of Science Degree from Southeastern Louisiana University. She takes a holistic approach to mental health by recognizing the essential connection between the mind and body. Tiffany has 26 years of diverse experience in the clinical, home, and telepsychiatry settings.

Tiffany is committed to creating a safe, supportive, and nonjudgmental space where clients feel heard. She is especially passionate about reducing the stigma surrounding mental illness and believes in partnering closely with clients to help them achieve meaningful and lasting progress.

New patients working with Tiffany can expect a collaborative, respectful, and goal-oriented approach to care. She specializes in treating adults with ADHD, anxiety, bipolar disorder, depression, OCD, and PTSD. Tiffany's treatment approach utilizes a combination of medication management, lifestyle modifications, supportive therapy, and solution-focused techniques.

Her approach is grounded in empathy, clinical expertise, and a commitment to helping each individual achieve their mental health goals.

Tiffany follows a multi-stage, personalized approach when working with clients. She begins by gathering a comprehensive history, understanding the client's primary concerns, and identifying both short- and long-term goals. From there, she collaborates with each individual to develop a tailored treatment plan that includes client-specific interventions.

Tiffany's process is dynamic and adaptive! She monitors each client's progress and adjusts care as needed to ensure it remains aligned with their needs and goals. This thoughtful, individualized approach supports lasting outcomes and empowers clients to take an active role in their mental health journey.

Emily-Rose Virden, PMHNP-BC, earned her advanced nursing degree at the Massachusetts General Hospital Institute of Health Professions and has many years of experience as both a psychiatric nurse and a Psychiatric Mental Health Nurse Practitioner. She has practiced across a wide range of mental health settings, including inpatient, outpatient, partial programs, and Emergency Room care.

She strives to build trusting relationships with her patients and values open, honest communication throughout the treatment process. Emily-Rose creates an inclusive, supportive environment where every patient feels heard, respected, and genuinely cared for.

During initial appointments, she explores each patient’s history and current concerns to determine the most appropriate treatment plan. She works collaboratively with patients to set meaningful goals and encourages ongoing participation in each session to support strong, successful outcomes.

Dr. Diane Papke holds the position of staff psychiatrist at Talkiatry. After graduating from medical school, she completed internship year in Internal Medicine at St. Joseph's Hospital in Phoenix, AZ, followed by two years of neurology residency at Barrow Neurological Institute before completing Psychiatric residency at Maricopa Medical Center in 2005. She then spent the majority of her time caring for SMI/seriously mentally ill patients with a mantra "propelling people forward to wellness.” Working on the supportive level of care for this population honed her skills to care for the highest level of outpatient care through ACT/assertive community treatment. She has a genuine interest in treating psychiatric disorders including anxiety, depression, PTSD, OCD, ADHD, and most specifically bipolar. She has experience treating medical comorbidities including neurologic disorders. In 2023, she extended her expertise and skills to the general population to include telehealth management of her patients. With a nonsense approach, she prides herself on collaborating with patients to attain their goals of optimum psychiatric health, believing that the cornerstone of a healthy partnership with any patient is a holistic approach. Listening with an open mind and heart while collaborating with her patients to provide the correct medication management and supportive care has always been the key for her. She is looking forward to meeting you!

Dr. Melody Santos is dual-trained in Internal Medicine and Psychiatry, with experience in both outpatient and inpatient settings. She served as Chief Resident and Deputy Chief Resident in East Carolina University’s combined residency program, where she led academic and clinical initiatives. Dr. Santos has published research on topics including adult ADHD and metabolic psychiatry, with presentations at national conferences. She earned her MD from the American University of the Caribbean and a BS in Biology with a minor in Jazz Piano from the University of Tampa. A native Spanish speaker, she is active in community service and church-based outreach.

Dr. Santos values open and clear communication, creating a safe, non-judgmental space where patients feel heard and respected. She blends traditional and innovative approaches, including metabolic psychiatry and dietary strategies, to support wellness. Her care is culturally sensitive and patient-centered, always tailored to each individual’s needs and values. Through empathy and education, she empowers patients and fosters resilience.

Dr. Santos begins with a thorough assessment of each patient’s medical, psychiatric, and lifestyle history. She collaborates with patients to build personalized, evidence-based treatment plans that reflect their goals and preferences. Her holistic care model considers social, cultural, and environmental influences, and she ensures consistent follow-up to adjust care as needed, promoting informed, long-term wellness.