Maria Carvajal Ramirez, MD

Dr. John "Will” Banks is a board-certified psychiatrist who completed his General Psychiatry residency training at Stony Brook University Hospital in Stony Brook, NY. During his residency training at Stony Brook University Hospital, Dr. Banks was selected by faculty to serve as an administrative chief resident based on his leadership qualities and integrity. He received numerous awards during his residency training including the Excellence in Compassionate Care Award, Academic Achievement Award, and Harold Pass Excellence in Psychotherapy Award. He also served as an Outpatient Senior Resident to help junior residents acclimate to the outpatient treatment setting and telehealth format. Dr. Banks implements an integrative approach to his practice that primarily utilizes medication management and various psychotherapy disciplines such as cognitive-behavioral, supportive, and psychodynamic techniques. While Dr. Banks is trained in a variety of therapeutic fields, he works collaboratively with therapists and may recommend their inclusion as part of your treatment team to provide you with the level of care you deserve. The duration of follow-up appointments with Dr. Banks is typically 20-30 minutes. He received his master's degree from the University of North Texas Health Science Center in Fort Worth, TX. He then completed medical school at Lake Erie College of Osteopathic Medicine Seton Hill in Greensburg, PA where he served as president of his medical school's chapter of Sigma Sigma Phi Honorary Service Fraternity and co-founder of the National Alliance on Mental Illness (NAMI) Campus Club. Upon graduation from medical school, Dr. Banks completed his residency training in General Psychiatry at Stony Brook University Hospital in Stony Brook, NY.

Dr. Erica Mark is a board-certified psychiatrist with experience in both inpatient and outpatient care. She formerly served as a Staff Psychiatrist at a VA Medical Center, where she specialized in the mental health needs of veterans. Dr. Mark earned her B.S. in Biological Sciences, Summa Cum Laude, from Hampton University, received her MD from the University of Texas Medical Branch, and completed her psychiatry residency at Tulane University School of Medicine, serving as Chief Resident in 2017.

Dr. Mark fosters a warm, supportive environment where patients feel heard and respected. She values open communication and works collaboratively to set clear, personalized treatment goals. Deeply committed to service, she has supported underserved and marginalized communities through various nonprofit initiatives.

During initial sessions, Dr. Mark takes time to understand each patient’s history, concerns, and goals. She then creates individualized treatment plans aligned with each patient's unique needs and preferences. Dr. Mark encourages ongoing dialogue to adapt care plans and support long-term progress.

Dr. Jaffarzad is a board eligible adult psychiatrist who completed her undergraduate training at the University of Texas at Austin and earned her medical degree at the American University of the Caribbean. She completed her psychiatry residency at Louisiana State University Our Lady of the Lake Psychiatry Residency Program. After completing residency, she worked in an outpatient setting and provided consultation liaison services at Our Lady of the Lake Hospital. Moreover, she held volunteer academic positions supervising and instructing residents and medical students. She has experience treating culturally diverse patient populations with a variety of mental health conditions. Dr. Jaffarzad primarily offers medication management in conjunction with supportive therapy during follow-up visits. She values the importance of open communication and a strong doctor-patient therapeutic alliance.

Vincent is a licensed professional counselor who has earned his full licensure from the State of Texas. Vincent earned his bachelor's degree in Criminal Justice with a Minor in History from the University of Texas at San Antonio. He earned his Master of Arts in Counseling and Guidance from Texas A&M San Antonio. Vincent's counseling approach is eclectic, utilizing various modalities including, but not limited to Gestalt, Reality, Narrative, and Solution focused therapy. He is devoted to empowering individuals to free themselves from the excessive burdens of life by a remorseless society. He encourages you to become genuinely free and absolutely understand that you are the master of your own destiny. Vincent's treatment specialties and experience include working with adults, seniors, and adolescents from diverse populations and cultures. Whose suffering included, but not limited to anger, depression, career dilemmas, anxiety, stress, marital problems, collegiate status, self-esteem, family issues, as well as other unforeseen predicaments life unveils. Vincent uses these modalities in a holistic approach assessing clients within their culture, environment, community, and family system to gain a better insight into your distinctive reality. This holistic approach allows us to work together and tailor therapy to your needs. Allowing our collaboration to address the root causes of your current state of wellbeing. Our sessions, along with my education, background, and extensive life experience, have given me a reinforced foundation to assist you in facing the harsh realities of the world. Vincent will inspire you to live your life to its fullest without regret and create healthy tools of positive armor that will guide you eternally. Vincent's platform of therapy will fortify your weaknesses, enhance your strengths, and alleviate your fears where your voice is amplified and capable of surviving the vile discernment of others.

Dr. Zachary Masuda earned his medical degree at Creighton University School of Medicine in Omaha and completed his Psychiatry residency at Creighton University School of Medicine in Phoenix. He went on to complete an Addiction Psychiatry fellowship at Oregon Health and Science University. During training, he was inducted into the Gold Humanism Honor Society, reflecting his commitment to compassionate care. Dr. Masuda is board-certified in general psychiatry and has experience working in outpatient, residential, and inpatient settings.

Dr. Masuda is dedicated to creating a safe, supportive, and nonjudgmental environment where patients feel heard and respected. He emphasizes open communication to establish clear treatment goals and expectations, ensuring patients are active partners in their care. His approach remains flexible, adapting as treatment evolves to best meet patient needs.

Dr. Masuda begins by gaining a thorough understanding of each patient’s history, concerns, and goals during the initial session. He then develops personalized treatment plans that align with those goals, integrating both medication management and therapeutic interventions. His balanced approach allows for individualized care tailored to support long-term recovery and overall well-being.

Dr. Zezetko completed her medical training at the University of Georgia/August University Medical Partnership. While in medical school, she received a Master of Business Administration at the University of Georgia. She then moved to North Carolina to complete her psychiatric residency training at the Brody School of Medicine/ECU Health Medical Center. During her training, she gained extensive clinical experience in working with adults and veterans in psychiatric inpatient, outpatient, and emergency settings. She also served as a chief resident of the psychiatry program and published several case studies.

Dr. Zezetko relies on evidence-based treatments to guide pharmacotherapy decisions. In addition to medication management, she also incorporates supportive psychotherapy and psychodynamic psychotherapy techniques in her visits with her patients. When appropriate, Dr. Zezetko will refer patients for further psychotherapy and collaborate with therapists to provide more comprehensive care. Dr. Zezetko takes great pride in forming meaningful connections with her patients and listening to their concerns.

Dr. Zezetko will conduct a comprehensive psychiatric evaluation and take time to understand patients’ individual concerns, mental health goals, and history. Dr. Zezetko believes in building a strong therapeutic relationship that empowers patients to join in a collaborative discussion for optimizing their individual treatment plans and reaching their defined goals.

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