Is a payment method on file required?
For new patients, starting in January 2026 we now require adding a payment method on file. In the event of a late cancellation or missed appointment fee, we are asking for a payment method on file in order to make sure your psychiatrist is paid for their time. Once you add your payment method, your first visit will be locked in and you will receive a confirmation.
In our online intake assessment, after selecting your appointment, you’ll be prompted to add a payment method. The first step is reviewing and consenting to our charging policy.
Note: For patients receiving care in Connecticut, you will also be asked to consent for Talkiatry to automatically charge for missed appointments and medical services before adding a payment method on file.
Then you’ll be asked to select your payment method. You’re able to provide either a valid debit card, credit card, FSA or HSA account, or ACH (bank-to-bank) account.
Lastly, please input your payment method details, name, and zip code associated with that payment method.
That’s it. Then you will receive a confirmation that your first visit is booked. Your payment information will automatically be added to your profile in our billing site.
At any time, you can reach out to a Patient Care Coordinator at 833-351-TALK (8255) who can help change the payment method on file.
