Work with Talkiatry

We are seeking a motivated, field-based Account Manager, Strategic Partnerships to expand market presence and build trusted, long-term relationships with our enterprise health system partners. This is an external-facing, territory-based, quota carrying role – ideal for self-starters who thrive on face-to-face engagement, are motivated by results, and excel at building partnerships in the field. Your primary focus will be launching new partnerships and ensuring existing relationships remain active, engaged, and high-performing over time.

You’ll report to the Head of Account Management and collaborate with both internal and external stakeholders. Success in this role requires strong communication, relationship-building, and a proactive, strategic approach in a dynamic, mission-driven environment.

*This role will require regular travel within the Chicago, IL area.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

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We are seeking a motivated, field-based Account Manager, Strategic Partnerships to expand market presence and build trusted, long-term relationships with our enterprise health system partners. This is an external-facing, territory-based, quota carrying role – ideal for self-starters who thrive on face-to-face engagement, are motivated by results, and excel at building partnerships in the field. Your primary focus will be launching new partnerships and ensuring existing relationships remain active, engaged, and high-performing over time.

You’ll report to the Head of Account Management and collaborate with both internal and external stakeholders. Success in this role requires strong communication, relationship-building, and a proactive, strategic approach in a dynamic, mission-driven environment.

*This role will require regular travel within the Jacksonville, Florida area.

**Spanish is a plus

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.  

We are seeking a motivated, field-based Account Manager, Strategic Partnerships to expand market presence and build trusted, long-term relationships with our enterprise health system partners. This is an external-facing, territory-based, quota carrying role – ideal for self-starters who thrive on face-to-face engagement, are motivated by results, and excel at building partnerships in the field. Your primary focus will be launching new partnerships and ensuring existing relationships remain active, engaged, and high-performing over time.

You’ll report to the Head of Account Management and collaborate with both internal and external stakeholders. Success in this role requires strong communication, relationship-building, and a proactive, strategic approach in a dynamic, mission-driven environment.

*This role will require regular travel within the Miami, Florida area.

**Must speak fluent Spanish

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.  

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We are seeking a motivated, field-based Account Manager, Strategic Partnerships to expand market presence and build trusted, long-term relationships with our enterprise health system partners. This is an external-facing, territory-based, quota carrying role – ideal for self-starters who thrive on face-to-face engagement, are motivated by results, and excel at building partnerships in the field. Your primary focus will be launching new partnerships and ensuring existing relationships remain active, engaged, and high-performing over time.

You’ll report to the Head of Account Management and collaborate with both internal and external stakeholders. Success in this role requires strong communication, relationship-building, and a proactive, strategic approach in a dynamic, mission-driven environment.

*This role will require regular travel within the New York, NY area.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.  

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.  

Talkiatry is seeking a Business Analyst, Patient Growth, who will be a critical partner in bringing analytical rigor to the marketing organization, working closely with executives and operational teams. Reporting to the Director of Business Operations, Marketing Strategy, this role will focus on patient growth across acquisition to retention. The ideal candidate will be responsible for developing dashboards, reporting, marketplace analysis, experiment design, growth accounting, and creating a holistic view of the patient lifecycle across various touchpoints.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

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Build the future of operational excellence in mental health care. Talkiatry is scaling fast — and so is the complexity behind delivering high-quality, accessible psychiatric care. As we evolve from a people-heavy service model to a smarter, system-driven, and AI-powered operation, we’re hiring a Director of Customer Experience Operations to architect the infrastructure that powers our Care Coordination engine — the operational backbone of our patient and provider experience.

This is a transformative leadership role at the intersection of systems, enablement, and intelligent automation. You’ll lead the charge in modernizing our operational foundation — from agent tooling and QA to training and performance support — and build a high-leverage Ops Excellence function that drives consistency, quality, and scale.

You’ll be a key force behind our enterprise ServiceNow reimplementation, shaping it into a fully integrated, transparent, and automated operating system that enables speed and clarity across the organization.

Looking ahead, you’ll also help pioneer our rollout of agentic AI, beginning in H2 2025 — building the training, QA, and governance infrastructure to ensure our AI agents operate safely, effectively, and with measurable impact.

If you're excited by complexity, energized by scale, and passionate about enabling great service through systems and design — this is your moment to lead.

About Talkiatry:

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.  With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.

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