Alexandra Baluna, MD

Dr. Parker Loy holds the position of Staff Psychiatrist at Talkiatry. After finishing undergraduate studies at the University of Tennessee, Knoxville, he completed the University of Tennessee Health Science Center (UTHSC) Master of Science program before enrolling in medical school at the same institution. After graduating from medical school, he completed his residency at UTHSC, during which he trained in a variety of inpatient and outpatient settings and treated a broad spectrum of mental health conditions. He enjoys treating a wide variety of conditions, including mood and anxiety disorders. Therapeutic techniques are incorporated into medication management visits when indicated, and collaboration with therapists may also be recommended.

Dr. Robert Dugger is a board-certified psychiatrist in General Psychiatry and Child & Adolescent Psychiatry. Born and raised in Miami to a Virginian father and Cuban mother, he is bilingual in English and Spanish. He earned a B.A. in Biology and Political Science from the University of Miami, a Master of Public Health in Health Policy from New York Medical College, and his M.D. from Stony Brook University School of Medicine. He completed residency and fellowship training in New York through the Northwell Health System and BronxCare Health System, where he served as Chief Fellow in Child Psychiatry. He has also worked as a researcher at institutions including Columbia University. Outside of work, he enjoys gaming, sci-fi fantasy, Brazilian Jiu-Jitsu, hiking, sailing, and sportfishing.

Dr. Dugger strives to create a supportive and respectful environment where patients feel genuinely heard and understood. He values careful listening, curiosity, and follow-through, and takes a practical, individualized approach to care. Rather than relying on one-size-fits-all solutions, he collaborates with patients to clarify goals, track progress, and focus on changes that meaningfully improve daily life.

Dr. Dugger begins by developing a thorough understanding of each patient’s history, current concerns, strengths, and goals. Early visits focus on understanding context—what is happening now, what has been tried, and what the patient hopes to change. Treatment plans are developed collaboratively and adjusted over time, with follow-up visits emphasizing steady, sustainable improvement through integrated and comprehensive care.

Dr. Zachary Masuda earned his medical degree at Creighton University School of Medicine in Omaha and completed his Psychiatry residency at Creighton University School of Medicine in Phoenix. He went on to complete an Addiction Psychiatry fellowship at Oregon Health and Science University. During training, he was inducted into the Gold Humanism Honor Society, reflecting his commitment to compassionate care. Dr. Masuda is board-certified in general psychiatry and has experience working in outpatient, residential, and inpatient settings.

Dr. Masuda is dedicated to creating a safe, supportive, and nonjudgmental environment where patients feel heard and respected. He emphasizes open communication to establish clear treatment goals and expectations, ensuring patients are active partners in their care. His approach remains flexible, adapting as treatment evolves to best meet patient needs.

Dr. Masuda begins by gaining a thorough understanding of each patient’s history, concerns, and goals during the initial session. He then develops personalized treatment plans that align with those goals, integrating both medication management and therapeutic interventions. His balanced approach allows for individualized care tailored to support long-term recovery and overall well-being.

Alysha Wilbanks is a Licensed Independent Clinical Social Worker. After completing her Master's internship with Lutheran Social Services working with families, children, and adults with mental health concerns, Alysha worked with adults with addiction and mental health concerns in an inpatient detox and rehabilitation hospital. She then transitioned to working at Mayo Clinic as an outpatient psychotherapist working with all ages. Alysha has been providing psychotherapy through telehealth online since the beginning of the pandemic. Alysha specializes in working with teens, people with addiction, and people with a trauma history. Her style is laid-back and approachable when treating individuals who suffer from various diagnoses. She provides supportive psychotherapy and utilizes psychodynamic therapy skills to address the patient's current stressors and identify the root of their concern.

Dr. Chelsea Karson is a board-certified psychiatrist who completed her residency training at Advocate Lutheran General Hospital where she was Chief Resident of her program. Dr. Karson is passionate about patient care, believing in caring for the whole person. While completing her residency training, she led an interprofessional team to bring miniature-therapy horses to the inpatient psychiatry unit and thereby forge a relationship between the organization and all of Advocate Aurora Healthcare. Dr. Karson partnered with a mental health counselor to create a virtual therapy program of resources, the Bridge Project, to close the gap between inpatient and outpatient care that is now used throughout the Advocate Aurora network. At graduation Dr. Karson received the 2024 Advocate Lutheran General Hospital Ruggie Humanitarian Award. The Ruggie Award selects and honors a graduating resident or fellow who displays academic excellence, commitment to the education of others, professional bearing, and a concern for the patient within the light of Human Ecology. Dr. Karson attended undergraduate at Elmhurst University, a biology major with minors in chemistry and medical humanities. She went to medical school at Rosalind Franklin University and was chosen to join the Gold Humanism Honor Society for her dedication to compassionate patient care.

Virginia Hogan, PMHNP, is a dedicated psychiatric mental health nurse practitioner with experience in both inpatient and outpatient psychiatric care. She began her career in general surgery and primary care before pursuing her passion for mental health. Virginia earned a bachelor’s degree in Biology, a BSN in Nursing, and a Master of Science in Nursing from Northern Kentucky University. She is board-certified through the ANCC as a Psychiatric Mental Health Nurse Practitioner.

Virginia is deeply committed to patient-centered care, always taking into account and respecting each individual’s unique needs and experiences. She emphasizes patient strengths when setting treatment goals and fosters a supportive, empathetic environment. Patients can expect someone who listens attentively, values collaboration, and works to build a positive and mutually respectful therapeutic relationship.

During the initial session, Virginia encourages patients to share their stories in order to gain a full understanding of their history, concerns, and goals. Together, she and her patients develop individualized treatment plans that align with those goals. Follow-up appointments are designed to track progress, celebrate growth, and make thoughtful adjustments as needed.