Derek Miller, LCSW

Jamie Bolo, LCSW, is an experienced clinical social worker who has practiced in outpatient settings, providing compassionate and effective care to individuals seeking support for their mental health and well-being. He earned his Master of Social Work (MSW) from the University of Maryland, where he developed a strong foundation in evidence-based clinical practice. Jamie’s dedication to helping others is reflected in his collaborative approach, emphasizing empathy, respect, and understanding in every therapeutic interaction.

Jamie values building a trusting and supportive relationship with each client in a comfortable, warm environment. He believes that therapy works best when clients feel genuinely heard and understood. His style is patient-centered and nonjudgmental, fostering a space where individuals can openly explore their experiences and work toward meaningful growth and change at their own pace.

Jamie begins by thoroughly understanding each patient’s background, challenges, and goals during the initial session. From there, he collaborates with clients to create an individualized treatment plan tailored to their specific needs. This personalized approach allows him to guide patients through the therapeutic process with clarity and care, ensuring that each step supports lasting emotional well-being.

Quentina Farrell, LCSW, has extensive experience working with adults in inpatient and outpatient mental health and substance use settings, as well as in residential treatment for eating disorders. She earned her Bachelor’s in Social Work from Augusta University and her Master’s in Social Work from Barry University.

Quentina creates a safe, nonjudgmental environment where patients are heard and validated, without needing to apologize for their pain or emotions. Her therapeutic approach is collaborative: you actively work together to achieve your mental health goals, with progress reflecting the effort you put in.

She begins by understanding your personal history to see how past experiences shape current behaviors and perspectives. Initial sessions focus on setting goals and identifying obstacles, followed by working together to overcome challenges and achieve those goals. This space encourages patients to express themselves authentically.

Ashley Sharp is a Licensed Professional Counselor with Mental Health Service Provider
designation, who has experience working in multiple settings within the mental health
field including private practice counseling, school-based counseling, and in a behavioral
health hospital. This has allowed Ashley to work closely with individuals of various
demographics and a wide spectrum of mental health conditions. Ashley obtained her
undergraduate degree in psychology from Bryan College in Dayton, TN, and graduate
degree in clinical mental health counseling from Richmont Graduate University in
Chattanooga, TN.

Ashley has been working in the mental health field for 4 years and
focuses on mood and anxiety disorders, as well as personality disorders,
challenges in relationship dynamics, and difficult life transitions such as grief and
divorce. Ashley tailors her treatment modalities for the greatest benefit of the individual,
being considerate of the background and needs of each client.
Ashley uses an eclectic approach to therapy founded in Cognitive Behavioral Therapy
and incorporates elements of Dialectical Behavior Therapy such as mindfulness,
distress tolerance, and emotional regulation.

Monique Randle, LCSW, has been a licensed mental health therapist since 2009. She earned her Master of Social Work from the University of Arkansas at Little Rock and holds a certification in sex therapy from the Sexual Health Alliance. Monique has training in trauma and couples therapy, including EMDR, TFCBT, PACT, Gottman, Prepare/Enrich, and SYMBIS. She has experience in outpatient and private practice settings, as well as supervising MSW interns and LCSW candidates.

Monique creates a warm, supportive, and non-judgmental space for clients to be their whole selves. She values honesty, collaboration, and open communication, blending evidence-based approaches like CBT, ACT, and narrative therapy with relational and mindfulness techniques. Her work is trauma-informed, culturally responsive, sex-positive, and LGBTQIA+ affirming. She helps clients build emotional awareness, set healthy boundaries, and cultivate self-compassion, addressing both the “why” behind patterns and practical tools for change.

Monique begins by exploring each client’s story, history, and goals. Together, they create individualized, evidence-based treatment plans, regularly adjusting as needed. Sessions are collaborative, providing insight, practical tools, and emotional support to apply in real life. Progress is measured not only by symptom reduction but by increased self-awareness, emotional stability, and confidence in navigating challenges.

Donna Duggan, LMHC, earned her Bachelor of Science in Criminal Justice from the University of Massachusetts and a Master’s Degree in Clinical Counseling from Walden University. Her professional journey began in law enforcement, later leading to education and mental health advocacy. Donna’s work as a crisis advocate for survivors of sexual assault and domestic abuse inspired her to pursue counseling full time. Since earning her graduate degree in 2015, she has worked extensively with children, families, and adults, specializing in trauma recovery and empowerment.

Donna values open communication and believes in creating a warm, supportive environment where patients feel respected and understood. With over fifteen years of experience helping individuals heal from trauma, she views the therapeutic process as an opportunity for patients to reclaim their voices and move from “victim to survivor” on their own terms. Patients can expect empathy, collaboration, and a strong sense of safety in her care.

Donna begins each therapeutic relationship by establishing trust and safety, encouraging honest dialogue around personal and family challenges. She integrates education, reflection, and resource sharing on topics like communication and conflict resolution. Together with patients, she develops personalized short- and long-term goals rooted in their individual and cultural values, ensuring therapy supports meaningful and lasting growth.

Adam Banks, LCSW, earned his MSW from Fordham University in 2010 and became a licensed clinical social worker in 2016. He also holds a Master’s in Psychology from Queens College and a Bachelor’s in Psychology from Brandeis University. With over 12 years of clinical experience across community mental health, home-based family therapy, and outpatient substance abuse programs, Adam specializes in anxiety, adult ADHD, and infertility/family building. He is passionate about supporting clients navigating reproductive challenges and transitions to parenthood, often integrating narrative therapy to help families envision their future.

Adam uses Cognitive Behavioral Therapy to identify and reframe unhelpful thinking patterns, as well as Motivational Interviewing to address ambivalence and guide clients toward meaningful change. He incorporates mindfulness, grounding, and coping strategies to improve emotional regulation and distress tolerance. His approach helps clients navigate difficult emotions and life challenges while fostering growth and resilience.

Adam practices active listening to understand client needs and collaborates to set personalized goals. His style is warm, affirming, strength-based, and can be both humorous and direct as appropriate. He believes that meaningful change takes time and that therapy, though sometimes challenging, is a powerful tool for cultivating a more satisfying and purposeful life.