Ian Provo, LCSW

Natalie Noyes, LPC, had a successful legal career before returning to school to earn their Master’s in Counseling from Northwestern University. They have experience working with teens, adults, and the LGBTQIA+ community, bringing a diverse and inclusive perspective to their practice.

Natalie creates a nonjudgmental and realistic environment for patients to explore their needs and growth. All identities are respected and honored in the therapeutic relationship. Patients can expect support, understanding, and collaboration as they work toward meaningful change.

Natalie uses a patient-centered approach, emphasizing the therapeutic relationship and aligning treatment plans with patient goals. Initial sessions focus on building rapport and gathering background information. Subsequent sessions are tailored to advancing goals and fostering personal growth.

Michelle Donovan, MS, LPC, is humbled to support those taking the initiative to work on their mental wellness. With over 20 years of experience working with children and families facing severe emotional and behavioral challenges, Michelle views her work as both a passion and a calling. She is deeply grateful for the opportunity to help individuals build resilience, strengthen relationships, and find strategies that fit their unique needs through a compassionate, client-centered approach.

Michelle believes that strong, open communication and trust form the foundation of effective therapy. She strives to create a safe and supportive space where clients can share openly and feel heard without judgment. Her approach integrates empathy and collaboration to guide individuals toward meaningful progress and personal growth.

Michelle focuses on identifying and challenging unwanted self-talk while helping clients develop effective coping strategies to replace maladaptive thoughts and behaviors. Through active listening, gentle guidance, and tailored interventions, she empowers individuals to gain self-awareness and take confident steps toward improved mental wellness.

Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Stephanie McGee, LCMHC, received her Master’s in Mental Health Counseling from Medaille College in Buffalo, NY, in 2011. She has provided outpatient therapy across a variety of settings, including ACTT services, group therapy focused on substance use, and individual therapy. Stephanie is passionate about creating a safe, unbiased, and nonjudgmental space where patients feel seen, heard, and empowered. She believes that life’s challenges can shift our focus, and it is her privilege to provide support, encouragement, and practical tools to help patients navigate those moments.

Stephanie works with young adults and adults, offering encouragement, guidance, and tools to help patients reach their personal goals. She views therapy as a collaborative process and emphasizes building trust, honoring diverse perspectives, and ensuring patients feel comfortable. New patients can expect a compassionate space to share their stories, identify goals, and gain a clear sense of what therapy with her will feel like.

Stephanie tailors her approach to each individual, drawing from Cognitive Behavioral Therapy (CBT), Narrative Therapy, and Motivational Interviewing, among other modalities. She balances directive strategies with exploratory work, adapting her methods based on what resonates with patients. Stephanie regularly checks in for feedback, ensuring therapy remains meaningful and aligned with each person’s goals. Above all, she strives to create a supportive, collaborative process where patients feel validated, respected, and empowered.

With a lifelong commitment to helping others, Erica Boncella, LPC, began her career in Law Enforcement, focusing on Protection from Abuse cases. This experience inspired her to specialize in therapeutic practices that support healing. Symbolized by the lotus flower, her practice emphasizes resilience and transformation. Erica brings over 18 years of combined clinical and forensic experience, specializing in trauma recovery, PTSD, domestic violence, disordered eating, addiction, and support for Veterans and Law Enforcement professionals. She holds certifications as a CCTP, in Dual Disordered Eating/Trauma & Shame, and in Addictions.

Erica provides a compassionate, non-judgmental environment where clients feel understood and empowered. She treats everyone with respect and sensitivity, recognizing the courage it takes to pursue change. Her approach is individualized, helping clients cultivate healthier relationships with themselves. As she often says, “You don’t have to do it alone. I am here to support and empower you every step of the way.”

Erica begins each session with an open dialogue to understand clients’ questions and concerns. She collaboratively establishes preliminary goals, emphasizing that these may evolve naturally. She creates a safe space where clients are never pressured to discuss topics prematurely. Her practice is grounded in empathy, sensitivity, and individualized care, guiding clients toward a more fulfilling and empowered life.