Jennifer Snowden, MD

Serena Mirchandani is a board-certified psychiatric nurse practitioner with extensive experience treating serious mental illnesses such as bipolar disorder and schizophrenia spectrum disorders. She also provides care for individuals with depression, anxiety, PTSD, OCD, autism spectrum disorder, and substance use disorders. Serena earned both a Master of Science in Nursing and a Doctorate in Nursing Practice in psychiatry from Columbia University. She completed a Nurse Practitioner Fellowship at Community Healthcare Network and worked at Bellevue Hospital for 2.5 years, providing care on an inpatient psychiatric unit for a diverse, underserved population.

Serena’s approach is grounded in open communication, evidence-based care, and deep respect for each patient’s lived experience. She prioritizes a collaborative, safe space where individuals feel heard, respected, and empowered. Her holistic style supports honest conversation, transparency in treatment options, and patient-centered goals.

Serena begins with a comprehensive assessment to understand each patient's full story—biological, psychological, and social. She then partners with patients to develop personalized, evidence-based treatment plans that align with their values and goals. She emphasizes education, transparency, and regular follow-up to support ongoing progress and informed decision-making.

Dr. Maxim Chasanov, MD, brings over 30 years of experience in both inpatient and outpatient psychiatric settings. He has held leadership roles, including serving as Medical Director across various clinical programs. Dr. Chasanov completed his undergraduate studies at the University of Chicago and earned his medical degree from Loyola University Stritch School of Medicine in Chicago, Illinois. He completed his residency at Loyola University Medical Center, where he was appointed chief resident during his final year.

Dr. Chasanov values open, honest communication and takes a collaborative approach to care. He partners with patients to identify clear treatment goals and uses symptom screener tools to objectively track progress. He strives to create a warm, supportive, and empathetic environment where patients feel heard, respected, and actively engaged in their treatment journey.

In the first session, Dr. Chasanov works to gain a thorough understanding of each patient’s history, current concerns, and long-term goals. He then develops a personalized treatment plan aligned with those goals. His approach balances symptom improvement with medication tolerability and incorporates therapies that further enhance outcomes.

Dr. Niles (he/him) holds the position of Staff Psychiatrist at Talkiatry. He has four years of experience in outpatient psychiatry and is board-certified for adult psychiatry. He has received training in the use of cognitive behavioral therapy, supportive therapy, motivational interviewing, psychodynamic therapy, and dialectical behavioral therapy skills. He uses his training in therapy in tandem with medicine management to provide holistic, person-centered care. During his undergraduate studies at the University of Pittsburgh, while completing his pre-medical classes, he also pursued certification in the history and philosophy of medicine. Additionally, he studied the effect of culture and ethics on healthcare. He earned a Bachelor of Science in Psychology with a minor in Chemistry. He attended medical school at the West Virginia School of Osteopathic Medicine. His psychiatry residency training was completed at Charleston Area Medical Center. While in residency, he worked to improve cultural awareness in the outpatient setting. Dr. Niles is interested in treating patients with a wide variety of diagnoses. He treats mood disorders, anxiety disorders, trauma-related disorders, personality disorders, OCD, comorbid addiction, mild eating disorders, neurodevelopmental disorders such as autism spectrum disorder, and more. He also strives to provide care that affirms LGBTQIA+ identities and underwent additional training in transgender mental healthcare.

Dr. Nida Khan is a board-certified psychiatrist starting her post-graduate practice with Talkiatry. She completed her undergraduate degree in Biochemistry at Smith College, earned her medical degree at New York Institute of Technology College of Osteopathic Medicine and completed her psychiatry residency training at Northwell Health. During her residency, she was involved in resident leadership and education, serving as academic chief resident during her third year of training. Dr. Khan's practice focuses on a holistic, patient-centered approach. Her practice is rooted in evidence-based practices and focuses on providing medication management during 30-minute visits along with supportive therapy to meet the unique needs of individuals under her care. Occasionally, she may believe that additional therapy is needed and may recommend a therapist be brought into your care team for optimal care.

Tiffany Reilly is a Licensed Mental Health Counselor with 8 years of experience providing therapeutic services to children, adolescents, and families in Seattle and New York City. She received her Master's in Counseling from Northwest University in 2015. Before coming to Talkiatry, Tiffany worked as a Family Therapist and Supervisor at Children's Aid. This role gave her experience navigating the complexities of adolescence, young adulthood, marriage, and other interpersonal stressors. She was also able to pursue additional trainings in motivational interviewing, trauma systems, and LGBTQIA supportive counseling. Tiffany focuses on treating mood and anxiety disorders, as well as the complexities of grief and loss. She has additional experience working with trauma, conduct disorder, ODD, and personality disorders. She utilizes a variety of therapeutic modalities including Cognitive Behavior Therapy, Psychoanalytic Theory, and Person-Centered Counseling. Tiffany approaches each therapeutic relationship with empathy and compassion, understanding the uniqueness of personal experience. She believes that all behavior maintains something for each individual and that when we bravely uncover our patterns, we can use our inherent strengths to work towards change.

Huong "Claire" Phan is a licensed mental health counselor at the New York State Education Department Office of the Professions and a licensed professional counselor at the Texas State Board of Examiners of Professional Counselors. Claire completed her Master's in Mental Health Counseling at Brooklyn College, City University of New York. Claire has been practicing for 5 years as a licensed therapist providing counseling for mood disorders, obsessive compulsive disorder, prolonged grief disorder, adjustment disorders, women's issues, and also helping clients navigate relationship difficulties and other challenges. Claire completed her clinical internship and worked as a therapist at the Institute for Human Identity, one of the first psychotherapy centers in New York to provide LGBTQ+ affirmative psychotherapy. Claire is passionate about serving the LGBTQ+ community and providing a safe space for her clients regardless of differences in gender identity, expression, sexual orientation, race, and culture. Claire practices with a holistic approach that incorporates cognitive behavioral, dialectical behavioral, and mindfulness-based therapy techniques to help clients gain awareness, practice acceptance, and foster resiliency. Each of these therapy modalities requires active participation from the client to connect mind with body, intent with action so that healthier patterns can emerge.