Jose Gomez, LPC

Tikita Ficklin, LPC, has over 10 years of experience practicing in outpatient and inpatient settings, utilizing modalities such as CBT and Solution-Focused Therapy. She earned a Bachelor of Science in Social Sciences/Human Services and a Master of Science in Clinical Mental Health Counseling, both from Mercer University, and is completing a Doctorate in Marriage & Family Therapy from North Central University, expected in 2026.

Tikita values open and honest communication and partners with clients to set clear treatment goals that support their personal growth. She creates a warm, supportive environment where clients feel heard, respected, and empowered to reach their full potential.

Tikita begins by thoroughly understanding each client’s history, concerns, and goals during the initial session to foster a trusting relationship. She then develops individualized treatment plans that align with clients’ objectives, guiding them toward their best possible self.

Dawn is a Licensed Clinical Social Worker and Certified Clinical Trauma Professional. She has over 18 years of experience in the field of mental health including Outpatient, Community Mental Health and Assertive Community Treatment. Dawn works with adults who struggle with anxiety, depression, relationship issues, self-esteem, and PTSD using an eclectic approach to suit your individual needs. Other modalities used are Cognitive Behavioral Therapy, Mindfulness, and Positive Psychology. Dawn is easy to talk to and her number one priority is to help provide a safe, open, non-judgmental place to share your personal experiences. She focuses on providing the skills to help manage your symptoms while working in tandem with your psychiatrist to provide the best outcome for you. Dawn received her Master of Social Work degree at Eastern Michigan University and is Certified as a Clinical Trauma Professional. While in Michigan, Dawn worked extensively with the Community Mental Health. Initially, she worked as an advocate working with clients who were diagnosed with a serious and persistent mental illness or with a dual diagnosis. She facilitated psychoeducation groups, provided crisis intervention and case management services. At Henry Ford Allegiance Health, Dawn played an integral role in implementing the integration between physical and mental health. Combining a Psychiatric Outpatient Behavioral Health Clinic with a Primary Care Practice utilizing General Medical Education Resident Psychiatrists. Moving on to Florida, Dawn worked at the Marion County Jail assessing suicidal risk of inmates and provided brief supportive therapy. Ultimately, Dawn began her own virtual private practice, continuing her passion of helping others find the skills to begin to live again regardless of their imperfections.

Natalie Zamudio is a Licensed Clinical Social Worker (LCSW) in Arizona and Colorado, and a LICSW in Washington. She holds an MSW from Western New Mexico University and a Master’s in Health Psychology from Grand Canyon University. Natalie has extensive experience in outpatient therapy, inpatient psychiatric and medical settings, care coordination, and crisis intervention. She is skilled in CBT, mindfulness, motivational interviewing, and solution-focused therapy, and is fluent in Spanish, supporting culturally diverse populations.

Natalie creates a collaborative, supportive environment where patients feel respected, understood, and empowered. She emphasizes open communication, cultural sensitivity, and trauma-informed care, balancing practical coping strategies with deeper exploration of challenges to promote resilience and sustainable growth.

Natalie begins with a thorough assessment of each patient’s history, symptoms, and goals. She develops individualized treatment plans integrating evidence-based practices and provides psychoeducation and practical tools. She continuously collaborates with patients to adjust care, addressing both symptoms and root causes for long-term healing.

Jessica Brusgul is a LMHC with over nine years of experience working with individuals with a wide range of mental health challenges. She attended Oswego State and completed her undergraduate degree as an older, non-traditional student. She then pursued graduate school at SUNY Oswego, which she completed in 2016. During this time, Jessica has gained a great deal of experience with clients from various backgrounds who are faced with numerous life challenges. This includes anxiety, depression, relationship issues, and those in need of anger management. Jessica has also worked with those faced with substance abuse related problems, life transitions, career counseling, and parenting education. Her approach is to get to know her clients, their presenting concerns, and some history as well. Through these conversations, Jessica helps her clients feel comfortable in a non-judgmental setting and express themselves freely. Jessica also incorporates a sense of humor, when appropriate, as well as assisting people in identifying their inner strengths and skills. Jessica believes that everyone can overcome their obstacles and make positive changes for themselves. She incorporates such modalities as encouraging clients to maintain a journal and share entries during session, exercise regularly, and begin their journey towards overall wellness. Jessica has found that an eclectic approach, depending upon the needs of the individual, and the client's adherence to this between sessions, can be highly beneficial.

Kristina Bona is a Licensed Professional Counselor with extensive experience working in the mental health field. Kristina received her bachelor's from The University of Texas at Austin and proceeded to obtain her Master's degree in Counseling from The University of Texas at San Antonio. Since graduating with her Master's, she has worked in the mental health field, providing mental health relief to a wide demographic of clients. Over the past 10 years, Kristina has worked for various agencies, ranging from the local mental health authority to private practice. Kristina has experience working with people experiencing Anxiety, Depression, Mood disorders, and other mental health diagnoses interfering with daily living. As a clinician, she meets the client where they are in their life and tailors her treatment style to help them learn/apply strategies in developing skills for emotional regulation, developing healthy boundaries, effective communication skills, and more. Kristina uses an eclectic blend of cognitive behavioral therapy, dialectical behavioral therapy, solution-focused therapy, and mindfulness to increase the clients' resiliency and autonomy and empower them to live full lives.

Jenna McDonald is a Licensed Mental Health Counselor in New York State who has extensive experience working in the mental health field. Jenna attended undergraduate school in Amherst, NY , graduate school in Buffalo, NY, and completed internship programs during her time there at both schools. Jenna continues to obtain knowledge through regular trainings and certifications that interest her, including EMDR.

Jenna has worked directly with many different kinds of clients, who have experienced an array of mental health concerns at all levels. Jenna also has experience in working with comorbid disorders that can at times go hand-in-hand such as anxiety & depression, or homelessness & substance use. Jenna has been working in mental and behavioral health for approximately 10 years and continued after being fully licensed, which required 3000 hours of supervised experience as well. As an LMHC , Jenna likes to focus on helping those with anxiety, depression, relationship/employment concerns, and overall transitions of life ( school/work/medical issues/moving stressors etc), which may hinder daily life. Working with Jenna, treatment is tailored to the individual client in order to choose the treatment plan that fits that individual’s personal struggles.

Jenna uses a mix of different approaches typically found in Solution Focused Therapy, Person Centered Therapy , Motivational Interviewing , and Cognitive Behavioral Therapy. Whether the goal is talk therapy or problem solving , Jenna would be more than happy to explore your goals with you.