Michelle Donovan, LPC

Racquel Ellis is a licensed mental health counselor in the state of New York with extensive experience working with the BIPOC community. She provides inclusive mental wellness services to individuals and families. Racquel has been providing mental health services to individuals and families for over a decade and has been a licensed mental health counselor for the past four years. She specializes in working with the BIPOC community and women, offering therapeutic support for mood disorders, trauma, life transitions, and other chronic challenges impacting overall well-being.

Anne Tormos, LCPC, LPC-MHSP, believes that every person has the ability to live a happy, healthy, engaging life, but at times individuals need an objective observer to help uncover what that life looks like. She treats clients ages 15 and up struggling with a variety of challenges, including mood disorders, anxiety, and life transitions. Anne is a National Board-Certified Counselor. She is a Licensed Clinical Professional Counselor in the State of Illinois and a Licensed Professional Counselor � MHSP in the State of Tennessee. Anne earned a BA in Psychology from North Central College and an MS in Clinical Psychology from Benedictine University. Her experience includes working at an inpatient psychiatric hospital and outpatient group practice, which allowed her to utilize different types of care with people from all backgrounds with many different life stressors. She also has experience working within PHP and IOP settings. Anne is trained to utilize many therapeutic techniques, including CBT and DBT.‍Anne is prepared to join you on your journey to self-fulfillment. She believes that everyone has their own story to tell, and her approach is client-centered, strength-based, and solution focused. She cherishes all client relationships and devotes her time and energy to the healing process.

Kristen Soukup, LCSW is a mental health therapist at Talkiatry. Kristen completed her undergraduate degree at the University of Rochester where she studied Psychology and Brain & Cognitive Science. She then went on to pursue her Master's degree in Social Work at the State University of New York at Buffalo. After completing her Master's degree, Kristen began working at an outpatient cancer center where she provided care coordination and therapeutic support to patients and their families enduring cancer diagnoses, treatments, and end of life. She then worked to pursue her clinical license in working with adults with significant and persistent mental illness in an outpatient setting. Kristen functioned not only as a primary therapist but also as the crisis team leader, providing supervision to other clinicians and assisting clients both in the clinic and the community. Kristen believes in looking at the whole person in their environment when working with her patients. She comes from a nonjudgmental and empathetic standpoint and genuinely wants to put the patient's goals and values first. Kristen has experience in treating patients with anxiety, depression, OCD, Bipolar disorder, and personality disorders. Kristen is trained in Dialectical Behavioral Therapy and tends to utilize Cognitive Behavioral Therapy techniques in treatment. She has knowledge and interest in human motivation and performance related issues, and utilizes Motivational Interviewing and mindfulness skills to assist her patients with these concerns. Kristen also has training in treating anxiety and Obsessive Compulsive disorders and uses exposure therapy to assist patients in overcoming these struggles.‍

Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Diana Veliz, LCSW, obtained her MSW from Fordham University. Diana has over 3 years of experience providing client-centered therapy. Her practice is sensitive to race and culture, and trauma-informed. Diana has experience working with adults, and adolescents experiencing anxiety, depression, and other mental health disorders. She has worked in outpatient/inpatient clinics and in an educational setting supporting children with social emotional learning. Diana believes that the best approach is to work collaboratively with the client while also considering that each person's experience is individual to them. The client is an expert in their lives, and as a clinician, she is there to meet the client where they are at and begin the healing journey through non-judgment and compassion. Diana uses cognitive behavioral therapy, solution focused approach, and psycho-education. She also considers the client's place in society and how culture and race can contribute to challenges. Diana takes passion in working with clients to improve self-esteem, recognize schemas, regulate emotions, and develop self-awareness.

Helen Fitzpatrick, LCSW, is a Licensed Clinical Social Worker with over 20 years of experience supporting individuals and families through life’s challenges. She earned her Master’s in Social Work from Loyola University–Chicago and has worked in diverse settings, including crisis centers, hospitals, senior services, and the VA. Helen has extensive experience with adults and children with disabilities, caregivers, and veterans, as well as those managing trauma, medical recovery, or ongoing health issues.

Helen believes that therapy should be a collaborative and supportive process. She takes time to truly listen and understand her clients’ experiences, helping them identify goals that feel meaningful and attainable. Helen creates a space where clients can speak freely—especially when it feels difficult to open up to family or friends—and she brings compassion, patience, and understanding to every session.

Helen begins by exploring what her clients would like to focus on and works together with them to develop realistic and personalized goals. She values open communication and mutual respect, adjusting her approach to meet each person’s unique needs and pace. Her process emphasizes healing, empowerment, and helping clients build confidence as they move toward greater emotional well-being.