Raafay Deen, DO

Dr. Roxanne McClung is completing her General Psychiatry Residency at the University of Texas Health Science Center at Tyler, where she serves as Chief Resident. She earned her MD from the American University of the Caribbean and holds a Master of Science in Clinical Psychology from the University of Texas at Tyler and a BA in Psychology from Southern Methodist University. With over 20 years of experience in mental health, she has worked as a case manager, psychotherapist, and program/clinical director.

Dr. McClung is passionate about helping people through life’s challenges. She creates a non-judgmental, patient-centered environment that fosters open communication and collaboration. She emphasizes individualized care and integrates lifestyle medicine and psychotherapy, primarily using Cognitive Behavioral Therapy and Cognitive Processing Therapy.

Dr. McClung begins with a thorough assessment to understand each patient’s history, concerns, and goals. She works collaboratively to create a personalized treatment plan that may include medication and evidence-based therapy. Her approach ensures clarity, respect, and patient involvement throughout the process.

***Provider does not prescribe controlled substances*** Dr. David Eiler is a staff psychiatrist at Talkiatry. He is board certified in adult psychiatry. Before joining Talkiatry, Dr. Eiler was a staff psychiatrist at Dartmouth-Hitchcock Medical Center (DHMC), where he had an academic appointment and served as clinical director of transcranial magnetic stimulation (TMS) and intranasal esketamine services. In his practice, Dr. Eiler has focused on medication management and interventional techniques, including TMS, for the treatment of depression and other disorders. Dr. Eiler received his MD from the University of Wisconsin School of Medicine and Public Health and completed his residency at DHMC.

Dr. Carter chose the field of psychiatry with the goal of empowering her patients and equipping them with the skills and tools to improve their mental health. She strives to create a safe, nonjudgmental space where patients feel heard and supported. She strives to destigmatize mental illness and normalize seeking help when struggling. Her passion for psychiatry stems from a deep interest in connecting with people and understanding their unique stories.

Dr. Carter believes the patient-physician relationship should be a partnership, built on trust, empathy, and shared goals. She encourages honesty, collaboration, and open communication, and believes there are no wrong questions, and your voice matters. She encourages questions and feedback and tailors care to each person’s goals, comfort level, and pace.

Dr. Carter wants to get to know the whole person, not just their symptoms. Together, she works with patients to create a personalized and thoughtful treatment plan that may include therapy, lifestyle support, and/or medication, always with room to adjust based on your evolving needs and preferences.

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Dr. Shaily C. Desai, MD is a board-certified psychiatrist who treats adults. She graduated Magna Cum Laude and with General Honors from University of Miami. She completed medical school at the University of Miami Miller School of Medicine in the prestigious Honors Program in Medicine. She continued her medical education at Jackson Memorial Hospital & University of Miami Hospital for her 4-year psychiatry residency training program. After completing her training, Dr. Desai held an academic appointment at the University of Miami while working at the Miami Veterans Affairs Hospital initially as a behavioral health consultant in the Primary Care Mental Health Integration (PCMHI) model and later as a Behavioral Health Interdisciplinary Program (BHIP) psychiatrist in the Mental Health Treatment Coordinator (MHTC) role.

Dr. Desai’s background spans clinical care, academic research, and community service, giving a comprehensive understanding of mental healthcare delivery across different settings. Dr. Desai developed expertise in quickly building rapport with patients, conducting medication management assessments, and implementing effective interventions. These experiences taught Dr. Desai how to maintain clinical excellence while showing patience and respect for each patient's unique circumstances. She understands the delicate balance of providing thorough care within the constraints of virtual sessions and she has developed strategies to ensure patients feel supported and understood, even though a screen.

By combining clinical expertise with genuine empathy and persistence, Dr. Desai helps her patients navigate their treatment journey with confidence and hope. Dr. Desai’s practice focuses on medication management and supportive psychotherapy in typically 30-minute follow up visits. At times, additional psychotherapy is needed, and a therapist may be added to provide the best outcome.

Svetlana Schwartz, PMHNP, is a board-certified psychiatric nurse practitioner with 18 years of experience in outpatient psychiatry. She provides care for individuals with a wide range of mental health conditions, including depression, anxiety, substance use disorders, ADHD, bipolar disorder, OCD, schizoaffective disorder, and schizophrenia.

Her practice focuses on medication management, often combined with supportive or cognitive behavioral therapy. Svetlana earned her Master of Science in Nursing with a specialty in adult psychiatry from the University of Massachusetts Lowell and her Bachelor of Science in Nursing from the University of Massachusetts Boston. She is trained in psychiatric diagnosis, medication management, and both psychodynamic and cognitive-behavioral therapies.

Over the past 18 years, Svetlana has gained extensive experience evaluating and treating adults in outpatient settings. She previously worked at Arbour HRI Outpatient Clinic in Massachusetts and, for the past decade, has served patients at Memorial Healthcare System in Florida.

Svetlana believes that addressing mental health is just as important as addressing physical health. At Memorial Healthcare System, she collaborated with the Mind-Body Wellness Clinic to support both the medical and psychiatric needs of her patients. She has also contributed to the training of psychiatric and internal medicine residents in outpatient psychiatry. Her approach emphasizes the integration of medication management with individual therapy to provide comprehensive, patient-centered care.

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Background and credentials

Dr. Robert Whelpley, M.D., is board-certified in both Child and Adolescent Psychiatry and Adult Psychiatry. He completed his undergraduate studies at Binghamton University and earned his medical degree from Upstate Medical University in Syracuse, New York. He then went on to complete his residency and fellowship training at the University of Rochester. Throughout his career, he has worked with patients and families across the lifespan in inpatient, outpatient, and emergency psychiatric settings.

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Treatment approach

Dr. Whelpley believes in collaborative care, working closely with treatment providers, patients, and families to ensure that mental health concerns are addressed as a team. His approach integrates talk therapy techniques, including motivational interviewing, cognitive-behavioral therapy (CBT), mindfulness, and supportive psychotherapy, alongside medication management. He customizes treatment to maximize each patient’s mental health and overall wellness, sometimes incorporating a therapist into the care plan when beneficial.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive evaluation where Dr. Whelpley takes time to understand their symptoms, background, and treatment goals. His approach is patient-centered and team-oriented, ensuring that care is personalized and collaborative. He works with patients to develop a treatment plan that balances medication management with therapeutic interventions, fostering long-term mental wellness.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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