Sebrina Cotton, LPCC

Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Kelvin is an experienced Licensed Independent Social Worker who has worked in a variety of clinical and non-clinical settings. Kelvin's years of experience include work as a case manager, mental health therapist, substance use and mental health group facilitator, a lead clinician for a school-based services program and coordinator for adventure-based programming. This experience has allowed Kelvin to serve in a variety of settings, including: schools, homes, hospitals, and outpatient clinics, as well as working with individuals from nearly every age range; anywhere from kindergarten-aged school children to adults in a nursing home and almost everywhere in between. ‍Kelvin places great importance on making treatment a unique experience for every individual, strongly believing that there is no single uniform answer to an individual's problems and solutions should be tailored to that person's specific life circumstances. Kelvin has a foundation in Cognitive Behavioral Therapy, but utilizes practices as appropriate from a variety of treatment styles, including Dialectical Behavioral Therapy, Trauma-Informed Care, Behavioral Activation, Play Therapy and many more.

Iesha Whitaker is a Licensed Clinical Social Worker that graduated in 2012 from Hunter College School of Social Work. She has been practicing since that time. Ms. Whitaker has worked with many populations including, Women, Men, adults aged 18 and up, homeless population, parents with children in foster care and parents in need support and learning communication skills with teens. Ms. Whitaker has knowledge of working with clients recently discharged from a psychiatric hospital setting as well as the.  hospital discharge planning process, and emergency room care. Her primary areas of focus are helping clients that suffer with Depression, Anxiety, ADHD, Stress, Trauma, Relationship issues, PTSD, Life transitions as well as Emotional Dysregulation. Ms. Whitaker enjoys working closely with clients that struggle with healthy lifestyles, poor decision making, suffering with substance use disorder and people dealing with chronic homelessness, Domestic violence and challenges of daily living. Ms. Whitaker uses treatment modalities such as Cognitive Behavioral therapy, Dialectical Behavior Therapy, Mindfulness, Motivational Interviewing, Narrative Therapy, Supportive Therapy, Solution Focused Therapy, Trauma focused Therapy, Psychodynamic Therapy, Acceptance and Commitment Therapy and many other modalities. Ms. Whitaker has a passion for helping the are less fortunate and have challenges with routine daily activities, basic life needs such as food, housing, education, work stress and chronic medical conditions. Ms. Whitaker is very warm and open, very personable and allows her clients to work at their own pace. Ms. Whitaker enjoys helping clients to gain healthy insight to their conditions and allows clients to create the future they want for themselves.

Working with Ms. Whitaker will be an open, collaborative experience. Ms. Whitaker will help the client create the best version of themselves, while teaching the client to identify concrete obtainable goals.

Ms. Whitaker typical therapeutic process is a somewhat structured and flexible framework that provides empathy, rapport building and using evidence-based practices to provide mental health treatment. She uses a collaborative therapeutic relationship that warmly welcomes the client into therapy, discuss limits of confidentiality as it pertains to self harm or harm to others. She discuss the length of sessions and the frequency of meetings, invite questions from client and describe their role in the treatment process. Provides a safe space where a client can express themselves in an environment open to all cultures, gender identities while helping clients explore their strengths. Clinical assessments by use of standardized tools PHQ-9, GAD-7, and client interview and report. Clinician continues to monitor and track safety and implement Evidence based Interventions such as CBT, DBT, Solution Focused Therapy, Mindfulness, Psychodynamic and Supportive Therapy to provide care. Over time Clinician continues to revisit progress, highlight growth and obtained goals, moving toward termination when appropriate, also providing aftercare and referrals.

Nakia is a Licensed Professional Counselor Supervisor and Certified Sex Therapist with a Master of Education in Counseling and Development from Sam Houston State University. With extensive experience in education and private practice, she has helped individuals and couples navigate life's challenges and create meaningful change. Her expertise includes issues related to sexual health, intimacy, relationships, depression, anxiety, self-esteem, life transitions, and grief and loss. Specializing in working with individuals and couples, Nakia creates a warm and supportive environment where others feel heard and empowered. She guides them in making choices to change hindering situations and gain clarity through clinical tools to interpret and respond differently to life's challenges. Her approach is collaborative and tailored, ensuring therapy meets the unique needs of each person while celebrating progress. Nakia uses a holistic approach that integrates Cognitive Behavioral Therapy (CBT), Solution-Focused Therapy, and Person-Centered Therapy. She is also trained in Gottman Levels 1 and 2, providing evidence-based techniques to strengthen relationships and improve intimacy and communication. She believes change happens when individuals are honest with themselves and willing to do the work. As Carl Rogers said, "One must accept themselves as they are before change can occur.” Nakia considers it a privilege to support others as they heal, grow, and embrace life's possibilities.