Ana Castro, LMHC

Barbara (Barb) Pack is a Licensed Professional Clinical Counselor with the Supervision Endorsement and a Licensed Independent Chemical Dependency Counselor, Clinical Supervisor Endorsement who has been providing mental health treatment for over 24 years and addiction treatment for over 27 years. Barb utilizes a combination of approaches in working with her clients, including person-centered, cognitive behavioral therapy, motivational interviewing, solution focused techniques, and a variety of other techniques. She has experience in several different types of treatment settings and treatment modalities in both Ohio and Florida. Barb enjoys working with individuals who also have co-occurring disorders, both mental health and substance use. Barb has experience working with a wide range of age groups and mental health issues including but not limited to depression, anxiety, trauma, stress management, grief, relationship issues, and a wide range of substance use issues. She will assess individuals' needs in their first few visits and work with them to develop an individualized treatment plan. Barb works to provide the empathetic listening and emotional support that her clients need to reach their goals. Her dream has been to work herself out of a job, as she wants to help her clients find healing and happiness. Barb attended the University of Akron for graduate school in a Community Counseling Program and attended Malone College, now University, and majored in Psychology.

Valerie Stern, LCSW, has extensive experience in hospital outpatient settings, nonprofit agencies, and private practice. She is trained in CBT, ACT, DBT, MI, and IP, and is certified in equine-assisted psychotherapy, having led groups for veterans, at-risk youth, and individuals in recovery. Valerie holds a bachelor’s degree in computer science and a master’s degree in clinical social work. She began her career working with Deaf and Hard of Hearing individuals and co-founded the Hearing Loss Association of Los Angeles, serving as its first president. Fluent in English, French, and American Sign Language, she brings a deep cross-cultural understanding from her time living in Europe and Asia.

Valerie approaches therapy with curiosity, kindness, and a commitment to creating a supportive, open environment. She helps clients challenge misconceptions and develop healthier thought patterns while fostering honesty, respect, and open communication. When appropriate, she uses humor to build connection and lighten moments in the therapeutic process.

In the first session, Valerie takes time to fully understand each client’s history and experiences to determine the best level of care. She collaborates with clients to create realistic, achievable treatment plans focused on positive behavioral and emotional change. She may incorporate homework, videos, and handouts for later reference, and uses appropriate self-disclosure to strengthen rapport and trust.

Helmi Henkin, LCSW, graduated from The University of Alabama with a Bachelor of Science in Psychology and French and earned her Master of Social Work from the Brown School at Washington University in St. Louis. She brings 10 years of experience working with children, teens, and adults in residential and outpatient facilities, schools, and private practice.

Helmi is a proud member of the LGBTQ community and prioritizes a person-centered approach to care. She values cultivating a safe and affirming environment for all patients, regardless of identity. Her primary therapeutic approach is Acceptance and Commitment Therapy, which guides her collaborative and compassionate work with clients.

During the first session, Helmi conducts an intake to understand each patient’s background, concerns, and goals. She develops treatment plans collaboratively to ensure they are tailored and meaningful. Known for her empathy and use of humor, she builds rapport with patients while guiding them toward personal growth and well-being.

Brittany Stef is a Licensed Mental Health Counselor (LMHC) in New York and a National Certified Counselor (NCC). With extensive experience in education and various clinical settings, she has supported individuals and families of all ages in overcoming diverse mental health challenges, including depression, anxiety, mood disorders, self-esteem issues,   and significant life changes.

Brittany is passionate about therapy and employs empowerment-driven, holistic approaches. Her techniques include Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing, Solution-Focused Therapy, and Person-Centered Therapy.

Biankah Kiser-Miranda is a Licensed Mental Health Counselor with seven years of experience supporting teens, adults, and families. She specializes in trauma, depression, anxiety, grief, obsessive-compulsive disorder, mood disorders, and concerns related to self-esteem and self-advocacy. Her approach is warm, collaborative, and strengths-based, with an emphasis on creating a safe, supportive space where clients feel heard and understood.

Biankah believes that every individual has the capacity to heal and grow. She works to build trusting relationships and partners closely with clients to identify goals that feel meaningful and attainable. Drawing from evidence-based practices such as CBT, DBT, person-centered therapy, solution-focused therapy, and mindfulness, she tailors treatment to each client’s unique needs.

Biankah begins by learning about each client’s experiences, strengths, and challenges. Together, they develop a collaborative treatment plan that supports growth, resilience, and practical skill-building. Her work is paced thoughtfully, ensuring clients feel supported as they navigate challenges and move toward lasting change.

Maria-Anne Duncan, LCSW-R holds the position of psychotherapist at Talkiatry. She has over twenty years of experience working with individuals, families, and groups addressing symptoms of anxiety, depression, and trauma. Before joining Talkiarty, Ms. Duncan worked as a Director of Clinical Services for a not-for-profit in the Hudson Valley Region of New York State. Prior to that, Ms. Duncan worked for a local hospital in the psychiatric department providing treatment to the Inpatient and Outpatient units. She has held several positions as a clinician and program director. Additionally, Ms. Duncan has taught parenting classes, Mental Health First Aid and provides training on Trauma-Informed Care. Ms. Duncan started her career as a clinician in a Crime Victims' Assistance Program funded by New York State. Through this experience she began to explore the effects of trauma on individuals, their families, and the community. Ms. Duncan has been trained in both EMDR (Eye-Movement Desensitization and Reprocessing) and SE (Somatic Experiencing). She utilizes these body-focused therapies to help her clients be released from years of painful energies locked in their systems. Ms. Duncan received her Bachelor's Degree from Marist College and her Master's from Fordham University. She has been trained to supervise Social Work Students in their field placements. Ms. Duncan appeared in the Vassar College student-developed training video, "He said, She said" which is used to train peer sexual assault counselors. In April of 2022, she became a trainer for LivingWorks "SafeTALK" program. Additionally, Ms. Duncan has a trained therapy dog, Monkey, who goes with her to local hospitals and nursing homes to provide comfort and affection.