Ethan Bardell, LMHC

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Diana Sun, LMHC, is a licensed mental health counselor with over five years of counseling experience in outpatient settings. She earned her Master’s degree in Mental Health Counseling from Nyack College Alliance Graduate School of Counseling in 2020. Diana has experience working with Asian Americans, Christians, LGBTQ+ individuals, and young adults ages 18 and older. Her clinical interests include inter-generational trauma, women’s issues, stress, anxiety, and depression.

Diana believes communication is essential when setting goals and boundaries within the counseling relationship. She uses fun ice-breaker questions to help patients feel comfortable and to build a strong therapeutic connection. Diana strives to create a safe and supportive environment where patients feel heard, seen, and understood, and she welcomes feedback as an important part of the healing process.

Diana begins by understanding each client’s presenting concerns, personal history, and goals during the initial session. She then collaborates with patients to develop a treatment plan tailored to their individual needs. Her work is grounded in core counseling values such as active listening, self-awareness, and unconditional positive regard to support growth and change.

Tiffany Vickers is a board-certified Psychiatric Nurse Practitioner who earned her Master of Science Degree from Southeastern Louisiana University. She takes a holistic approach to mental health by recognizing the essential connection between the mind and body. Tiffany has 26 years of diverse experience in the clinical, home, and telepsychiatry settings.

Tiffany is committed to creating a safe, supportive, and nonjudgmental space where clients feel heard. She is especially passionate about reducing the stigma surrounding mental illness and believes in partnering closely with clients to help them achieve meaningful and lasting progress.

New patients working with Tiffany can expect a collaborative, respectful, and goal-oriented approach to care. She specializes in treating adults with ADHD, anxiety, bipolar disorder, depression, OCD, and PTSD. Tiffany's treatment approach utilizes a combination of medication management, lifestyle modifications, supportive therapy, and solution-focused techniques.

Her approach is grounded in empathy, clinical expertise, and a commitment to helping each individual achieve their mental health goals.

Tiffany follows a multi-stage, personalized approach when working with clients. She begins by gathering a comprehensive history, understanding the client's primary concerns, and identifying both short- and long-term goals. From there, she collaborates with each individual to develop a tailored treatment plan that includes client-specific interventions.

Tiffany's process is dynamic and adaptive! She monitors each client's progress and adjusts care as needed to ensure it remains aligned with their needs and goals. This thoughtful, individualized approach supports lasting outcomes and empowers clients to take an active role in their mental health journey.

Dawn Parks, LMHC, has worked in hospitals, forensics, community clinics, private practice, and research with Harvard Medical School, where she served as project director for a two-year addictions study for couples. She holds an undergraduate degree in exercise physiology, a master’s in clinical psychology, and a PhD in psychology. Dawn is a HeartMath practitioner with certifications in clinical stress, anxiety, and self-regulation treatment, as well as trauma-sensitive interventions. She also holds advanced certifications in addictions and Mindfulness-Based Stress Reduction and has extensive training in trauma work, couples therapy, nutrition for mental health, and healthy lifestyle development.

Dawn values open communication and works with patients to set clear treatment goals. She creates a warm, supportive environment where patients feel heard and respected. She emphasizes the mind-body connection, encouraging movement toward health from both perspectives, and meets patients where they are, providing a non-judgmental, trusting space conducive to growth.

She begins by thoroughly understanding each patient’s history, concerns, and goals during the initial session. Dawn develops individualized treatment plans aligned with patient objectives. Using a collaborative approach, she matches interventions to each client’s needs, fostering teamwork and supporting patients in achieving sustainable progress.

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Dr. Natalia Roque is a psychiatrist who received her BA in Biology from the University of Chicago and her medical degree from Loyola University Chicago Stritch School of Medicine. She returned to the University of Chicago to complete her psychiatry residency, where she served as Chief Resident of the outpatient psychiatry clinics and was a member of the Diversity, Equity, and Inclusion Committee. She has experience treating patients across inpatient, outpatient, and consultation-liaison psychiatry settings, with additional training in treatment-resistant depression, trauma, neuropsychiatry, ECT, ketamine, geriatric psychiatry, student counseling, LGBTQ+ mental health, women’s mental health, and culturally sensitive care.

Dr. Roque believes in building a strong therapeutic alliance grounded in empathy, respect, and curiosity. She values collaboration and open communication, ensuring that patients feel like active partners in their care. Her goal is to create a safe, supportive space where individuals feel understood as whole people, not defined solely by their symptoms. She also prioritizes incorporating cultural background and social determinants of health, including financial stressors and systemic barriers into treatment planning.

In her work, Dr. Roque begins by taking time to understand each patient’s unique story, experiences, and goals. She approaches care through a trauma-informed lens and with cultural sensitivity to ensure treatment feels safe, respectful, and relevant. Her process integrates evidence-based approaches, including psychodynamic therapy and cognitive behavioral therapy (CBT), while tailoring care plans to meet both clinical needs and patient preferences. Dr. Roque regularly checks in on progress, invites feedback, and adjusts treatment collaboratively to support an ongoing, responsive therapeutic process.

Dr. Akhtar is a board-certified psychiatrist specializing in compassionate and comprehensive mental health care. She focuses on medication management for a wide range of psychiatric conditions, providing supportive therapy to help individuals navigate life's challenges and enhance their overall well-being, while emphasizing lifestyle changes and the development of coping skills. Dr. Akhtar completed her medical degree at the American University of Antigua, gaining a profound understanding of the biological, psychological, and social aspects of mental health. Following her residency at Bergen, Newbridge Medical Center, where she was appointed Chief Resident in her fourth year, she worked for several years in both inpatient and outpatient hospital settings. Committed to holistic wellness, Dr. Akhtar believes in empowering individuals to make positive changes in their lives and offers guidance on nutrition, exercise, sleep hygiene, and stress management techniques. She is dedicated to fostering a therapeutic alliance built on trust, empathy, and collaboration. Her approach is rooted in evidence-based practices and tailored to meet the unique needs of each individual under her care.