Cassandra Garcia-Lozano, LPC

Natalie Noyes, LPC, had a successful legal career before returning to school to earn their Master’s in Counseling from Northwestern University. They have experience working with teens, adults, and the LGBTQIA+ community, bringing a diverse and inclusive perspective to their practice.

Natalie creates a nonjudgmental and realistic environment for patients to explore their needs and growth. All identities are respected and honored in the therapeutic relationship. Patients can expect support, understanding, and collaboration as they work toward meaningful change.

Natalie uses a patient-centered approach, emphasizing the therapeutic relationship and aligning treatment plans with patient goals. Initial sessions focus on building rapport and gathering background information. Subsequent sessions are tailored to advancing goals and fostering personal growth.

Dustin Cooley, LISW-S, earned a Master of Clinical Social Work from Ohio University and obtained independent licensure while working in community mental health. With over a decade of experience, Dustin has supported clients from all walks of life, addressing a wide range of emotional and behavioral concerns. In addition to his clinical work, he has served as a consultant for primary care physicians, providing guidance on integrating mental health support into overall patient care.

Dustin values a person-centered and conversational approach to therapy, focusing on individual growth and meaningful change. He tailors his work to each patient’s goals, ensuring that therapy aligns with their unique needs and values. His goal is to create a collaborative environment where patients feel comfortable exploring their challenges and empowered to make positive changes in their lives.

Dustin begins by exploring each patient’s goals and expectations of therapy, emphasizing the importance of creating a safe, authentic space. He collaborates with patients to develop a personalized treatment plan, drawing from various therapeutic approaches to best support their individual needs and objectives. His process is flexible and adaptive, ensuring care that is both effective and deeply personal.

Heidi is a Licensed Marriage and Family Therapist (LMFT) with 15 years of professional experience teens, adults, and seniors with concerns and challenges related to divorce, family conflict, parenting challenges, dysfunctional relationships, low self-esteem, sexuality, and addiction. Heidi earned her Master's degree in Human Services, Marriage, Couple, and Family Therapy from Capella University.

Heidi uses theories that include Relational, Motivational Interviewing, Solution Focused Brief (SFBT), Humanistic / Rogerian, Psychoanalytic / Psychodynamic, Mindfulness-Based (MBCT), Attachment-Based, Adlerian, Positive Psychology, Person-Centered, Christian Counseling, Family Systems, CBT / Cognitive Behavioral Therapy, Gottman Trained, Internal Family Systems (IFS), Narrative, Emotionally Focused, DBT / Dialectical Behavior Therapy. Our first session will be about getting to know each other and developing a sense of understanding and connection. We will establish rapport and develop a picture of your personal and family history. Heidi strives to represent authentic self, work affectively, giving assignments, providing tools and teach techniques.

Heidi enjoys working with married couples and individuals experiencing pressing issues who are wanting to quickly move towards their goals and are driven towards change. Her approach to therapy is collaborative and flexible; Heidi strives to encourage her clients to improve their relationships and personal experiences by being their authentic selves. She can help you navigate life transitions, heal from traumatic experiences, and improve communication skills. Heidi seeks to provide a warm, trusting, nonjudgmental environment where you'll know that you are deeply listened to, and can safely and freely discuss your challenges, concerns, and vulnerabilities. Heidi is here to offer you her honest and supportive feedback.

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Ethan Bardell holds the position of Psychotherapist at Talkiatry. He completed both his undergraduate and graduate training at Clarion University of Pennsylvania. Ethan obtained his BS in Rehabilitative Sciences and Human Services with a concentration in developmental disabilities. Ethan then completed his MS in Clinical Mental Health Counseling. Ethan has a strong background in community mental health work, where he has worked with individuals, couples, families, and groups using a client-centered approach that is both gentle and supportive. In sessions, Ethan works to create a welcoming space where individuals can both process and make sense of their unique experiences, while using a combination of modalities to best fit the needs of each individual. Ethan has a true passion and interest in treating a wide array of psychiatric disorders including anxiety, depression, bipolar disorder, posttraumatic stress disorder, dual disorder, and substance use issues, and various personality disorders.‍

Kathleen Francois, LCSW, brings a rich background in outpatient, community mental health, crisis intervention, and behavioral health settings. She holds a degree in psychology and a master’s degree in clinical social work and addiction, allowing her to support individuals through a wide range of challenges with expertise and compassion.

Kathleen values authenticity, deep connection, and creating a safe space where people feel truly seen and supported. She approaches care with warmth, curiosity, and compassion, fostering a collaborative environment where clients feel empowered to explore and grow.

Kathleen’s approach is rooted in trauma-focused care and holistic wellness, honoring the mind-body connection and the influence of social wellbeing. She integrates evidence-based practices with a holistic lens to promote lasting healing, balance, and personal growth.

Essence Jackson-Jones is a Professional Counselor and Art Therapist with extensive experience supporting teens, college students, and young adults navigating life transitions, anxiety, and mood-related concerns. She earned her Art Therapy and Mental Health Counseling degree from the School of the Art Institute of Chicago and has practiced in outpatient, intensive outpatient, and community-based settings. Essence integrates creative and evidence-based approaches to promote emotional well-being, self-awareness, and personal growth, combining her background in counseling and the arts to help individuals connect with their inner strengths and cultivate balance through insight, creativity, and intentional growth.

Essence believes that meaningful healing begins when clients feel heard, respected, and empowered. She creates a warm, collaborative, and authentic environment where clients can explore their experiences safely. Guided by compassion, curiosity, and cultural sensitivity, she tailors each session to meet clients where they are while encouraging resilience, self-expression, and the development of coping skills that foster long-term emotional well-being. Art making in session is encouraged as an invitation rather than an expectation.

Essence begins by learning each client’s unique story, background, and goals during the initial sessions. She collaborates with clients to develop individualized treatment plans that reflect their needs and strengths. Her therapeutic process integrates dialectical behavior therapy (DBT), cognitive-behavioral strategies (CBT), and creative expression to deepen insight and emotional regulation. Essence’s person-centered, strengths-based approach helps clients move toward greater clarity, connection, and fulfillment.