Cassandra Garcia-Lozano, LPC

America Calderon is a bilingual, National Certified Counselor (NCC), Licensed Mental Health Counselor in the state of New York with experience providing services for children, adolescents, and adults. America specializes in the treatment of anxiety, depression, trauma, adjustment disorders, life transitions, stress management, and other comorbid disorders. She holds a BA in Psychology from the University of Central Florida and a MSEd. in Clinical Mental Health Counseling from St. John's University in New York. America provides patients with a genuine, nonjudgmental, and supportive environment to help empower them and recognize their potential. She utilizes various treatment modalities which include Cognitive Behavioral Therapy, Motivational Interviewing, Mindfulness, and Relational-Cultural Therapy techniques. She practices from a person-centered and multicultural approach to build a meaningful, therapeutic relationship. Prior to becoming licensed as a psychotherapist, America was an educator in the state of Florida and New York with over 5 years of experience in the field. She is passionate about providing psychoeducation as it increases our insight into various mental health issues.

Khalilah is a licensed clinical social worker (LCSW) and licensed independent clinical social worker (LICSW) licensed in the states of Virginia, West Virginia, North Carolina, Florida, Alabama, and Georgia. Khalilah received an Associate degree in Arts and Sciences, Magna Cum Laude, from John Tyler Community College Chester, VA; a Bachelor of Science degree in Psychology, from Virginia State University Petersburg, VA; and a Master's degree in Clinical Social Work from Virginia Commonwealth University Richmond, VA. Khalilah is known for a warm, relaxed, and comfortable approach to therapy. Khalilah's approach involves genuine caring, acceptance, and non-judgment. Khalilah also works with clients from a strengths-based, positive, and affirming perspective. Khalilah has been providing Mental Health Treatment and Services to include program coordination/management, psychotherapy, coaching, and case management for 20+ years. Khalilah specializes in treating individuals with depression, anxiety, post-traumatic stress disorder, co-occurring disorders (mental health and substance use disorders), and unresolved emotional issues. Khalilah's therapeutic techniques include individual counseling for personal and emotional growth, creating more meaning and purpose in one's life, and therapy to increase self-esteem and self-empowerment. Khalilah assists adults, couples and families with developing coping strategies, mental health/interpersonal skills, and techniques to mitigate life stressors and mental health symptomology that negatively impact personal functioning and quality of life. Khalilah is a trauma treatment specialist and focuses on the effective treatment for those that have endured sexual, physical, emotional, childhood, and domestic abuse. Khalilah utilizes evidenced-based psychotherapies such as Cognitive Behavioral Therapy (CBT), Cognitive Processing Therapy (CPT), Attachment Theory, Psychodynamic Theory and Family Systems Theory.

Jessica Brusgul is a LMHC with over nine years of experience working with individuals with a wide range of mental health challenges. She attended Oswego State and completed her undergraduate degree as an older, non-traditional student. She then pursued graduate school at SUNY Oswego, which she completed in 2016. During this time, Jessica has gained a great deal of experience with clients from various backgrounds who are faced with numerous life challenges. This includes anxiety, depression, relationship issues, and those in need of anger management. Jessica has also worked with those faced with substance abuse related problems, life transitions, career counseling, and parenting education. Her approach is to get to know her clients, their presenting concerns, and some history as well. Through these conversations, Jessica helps her clients feel comfortable in a non-judgmental setting and express themselves freely. Jessica also incorporates a sense of humor, when appropriate, as well as assisting people in identifying their inner strengths and skills. Jessica believes that everyone can overcome their obstacles and make positive changes for themselves. She incorporates such modalities as encouraging clients to maintain a journal and share entries during session, exercise regularly, and begin their journey towards overall wellness. Jessica has found that an eclectic approach, depending upon the needs of the individual, and the client's adherence to this between sessions, can be highly beneficial.

Kelvin is an experienced Licensed Independent Social Worker who has worked in a variety of clinical and non-clinical settings. Kelvin's years of experience include work as a case manager, mental health therapist, substance use and mental health group facilitator, a lead clinician for a school-based services program and coordinator for adventure-based programming. This experience has allowed Kelvin to serve in a variety of settings, including: schools, homes, hospitals, and outpatient clinics, as well as working with individuals from nearly every age range; anywhere from kindergarten-aged school children to adults in a nursing home and almost everywhere in between. ‍Kelvin places great importance on making treatment a unique experience for every individual, strongly believing that there is no single uniform answer to an individual's problems and solutions should be tailored to that person's specific life circumstances. Kelvin has a foundation in Cognitive Behavioral Therapy, but utilizes practices as appropriate from a variety of treatment styles, including Dialectical Behavioral Therapy, Trauma-Informed Care, Behavioral Activation, Play Therapy and many more.

Haley Cramer is a Licensed Mental Health Counselor (LMHC) in Massachusetts. She earned her MS from Suffolk University and her BS from UMass Amherst, and has additional training in ARC (Attachment, Regulation, and Competency), Motivational Interviewing, Cognitive Behavioral Therapy, and Solution-Focused approaches. Her professional background includes work in community service agencies, public school systems, and drop-in centers, giving her experience supporting individuals from diverse backgrounds, diagnoses, family structures, and life goals.

When working with Haley, openness and honesty around expectations and values are encouraged, as this helps guide meaningful and effective treatment. She offers a flexible, collaborative approach and draws from a wide range of therapeutic modalities. If a particular strategy does not feel helpful, Haley works with patients to understand why and adjust accordingly. She views patients as the experts on their own experiences. Homework and worksheets are available upon request but are never required.

Haley focuses on building trust by developing goals and treatment plans collaboratively with patients. She takes into account lifestyle, aspirations, past experiences with mental health treatment, symptoms, and personal values. Together, she and her patients create achievable goals designed to produce tangible improvements in overall quality of life.

Tikita Ficklin, LPC, has over 10 years of experience practicing in outpatient and inpatient settings, utilizing modalities such as CBT and Solution-Focused Therapy. She earned a Bachelor of Science in Social Sciences/Human Services and a Master of Science in Clinical Mental Health Counseling, both from Mercer University, and is completing a Doctorate in Marriage & Family Therapy from North Central University, expected in 2026.

Tikita values open and honest communication and partners with clients to set clear treatment goals that support their personal growth. She creates a warm, supportive environment where clients feel heard, respected, and empowered to reach their full potential.

Tikita begins by thoroughly understanding each client’s history, concerns, and goals during the initial session to foster a trusting relationship. She then develops individualized treatment plans that align with clients’ objectives, guiding them toward their best possible self.