Huong Phan, LPC

Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Tammi Schrager, LCSW, CCBT, is a bilingual (Spanish-fluent) therapist licensed in Texas and Illinois with over 20 years of experience. She earned her MSW from Loyola University Chicago and her BA in Human Services from Kendall College, receiving the Distinguished Student Award. She completed intensive Spanish language study in Mexico and Costa Rica. Her career spans Alzheimer’s care (Distinguished Service Award), Director of Social Services in skilled nursing, discharge coordination at Schwab Rehabilitation Hospital, police liaison and crisis responder, and community mental health serving diverse and underserved populations.

Tammi provides a safe, confidential, HIPAA-compliant space grounded in cultural humility and respect. She works with individuals, couples, and families facing trauma, PTSD, anxiety, depression, ADHD, ASD, mood disorders, and work or collegiate stress. Her style is collaborative, compassionate, and systems-oriented, integrating CBT, EFT, IFS, attachment work, and ABA. She values measurable progress and uses tools such as PHQ-9 and GAD-7 to guide care.

Tammi begins with a comprehensive assessment of personal, cultural, and environmental factors. She develops individualized, evidence-based treatment plans with clear goals and regular progress reviews. Sessions combine cognitive restructuring with skills training and mind-body techniques such as progressive muscle relaxation and paced breathing to reduce anxiety and trauma responses.

Madison Maynes is a Licensed Marriage and Family Therapist (LMFT) who is passionate about creating a safe, supportive, and nonjudgmental space where clients feel heard and understood. She values compassion, trust, and open communication, and believes therapy is most effective when it is collaborative and tailored to each individual’s unique needs, goals, and lived experiences.

Madison approaches therapy as a partnership, meeting clients where they are while offering guidance rooted in empathy and evidence-based care. She integrates Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Motivational Interviewing, while remaining flexible to ensure treatment aligns with each client’s priorities and comfort level.

Madison begins by getting to know each client’s story, concerns, and goals. Together, they develop individualized treatment plans focused on building insight, emotional resilience, and practical coping skills. Her work emphasizes meaningful, sustainable change that supports clients both in and outside of sessions.

Kristen Soukup, LCSW is a mental health therapist at Talkiatry. Kristen completed her undergraduate degree at the University of Rochester where she studied Psychology and Brain & Cognitive Science. She then went on to pursue her Master's degree in Social Work at the State University of New York at Buffalo. After completing her Master's degree, Kristen began working at an outpatient cancer center where she provided care coordination and therapeutic support to patients and their families enduring cancer diagnoses, treatments, and end of life. She then worked to pursue her clinical license in working with adults with significant and persistent mental illness in an outpatient setting. Kristen functioned not only as a primary therapist but also as the crisis team leader, providing supervision to other clinicians and assisting clients both in the clinic and the community. Kristen believes in looking at the whole person in their environment when working with her patients. She comes from a nonjudgmental and empathetic standpoint and genuinely wants to put the patient's goals and values first. Kristen has experience in treating patients with anxiety, depression, OCD, Bipolar disorder, and personality disorders. Kristen is trained in Dialectical Behavioral Therapy and tends to utilize Cognitive Behavioral Therapy techniques in treatment. She has knowledge and interest in human motivation and performance related issues, and utilizes Motivational Interviewing and mindfulness skills to assist her patients with these concerns. Kristen also has training in treating anxiety and Obsessive Compulsive disorders and uses exposure therapy to assist patients in overcoming these struggles.‍

Gabrielle Delarose is a dually boarded Psychiatric Mental Health and Family nurse practitioner with over ten years of clinical experience. Gabrielle is dedicated to providing culturally competent and evidence-based medication management and psychotherapy to assist individuals in achieving their goals to live their best life. I believe in holistic treatment of individuals, and focus on the individual’s overall well-being, including how they are functioning socially and professionally. In addition to medication and psychotherapy, she is a proponent of incorporating research-supported alternative modalities, including dietary changes, exercise, social interaction, and yoga. She also advocates of forest bathing (“shinrin-yoku”), a practice of spending time in nature that yields both medical and mental health benefits as discovered in research trials from around the world. As a professionally trained cellist, she also frequently incorporates art and music into appointments and treatment plans with patients. Her goal for all her patients is to improve all facets of a person’s life with treatment. Gabrielle is an LGBTQ+ affirming provider and has extensive experience working with diverse populations.

New patients should know that the initial appointment will consist of obtaining their social history in addition to their medical history. This is an important part of establishing a therapeutic relationship in addition to obtaining health information to use in formulating treatment plans. A person’s identity and life experiences are a significant influence on a person’s health and well-being, and Gabrielle believes in discussing these experiences in order to best understand a patient’s background and incorporate that into their care. Patients are encouraged to write down any questions they may have prior to the appointment, as well as any significant points they want to discuss. This is encouraged because, as patients, we may forget to address these points without a prompt from the provider. Gabrielle also encourages patients to actively participate in their care and firmly believes in a patient’s right to autonomy and agency. This patient-centered approach empowers patients to help guide treatment plans that best fit the patient’s needs and abilities at any given time. Patients are also encouraged to discuss any concerns about medications or treatment, particularly if there are concerns about side effects.

Gabrielle works collaboratively with patients to determine appropriate and preferred treatment plans, including medication and therapy. She uses cognitive behavioral therapy (CBT) as the primary therapy modality, in conjunction with existential therapy, depending on the patient’s needs and preferences. She prefers to allow patients flexibility in their treatment, so the process may look less structured depending on the immediate needs of the patient. Other times, particularly while working through a specific problem in therapy, appointment agendas may be planned out for several weeks. If at any time, however, a need arises to deviate from preplanned appointment agenda, patients are encouraged to discuss this at the beginning of the appointment. Above all, patients’ needs will guide the agenda.

Sebrina Cotton is a passionate advocate for mental health and holistic well-being. With over 7 years of experience in the mental health field, she has worked with diverse populations seeking support in managing various challenges, including depression, anxiety, trauma, relationship/marital issues, grief/loss, and life transitions. Sebrina's approach is person-centered and collaborative. She will hold you accountable to the goals you want to accomplish through a combination of empathy, active listening, and skillful interventions. Sebrina welcomes you to a warm and safe space to bring all of who you are to each session. She will walk alongside you through your therapy journey towards a more fulfilling and meaningful life. In her time outside of sessions, Sebrina enjoys working out at the gym, teaching/practicing yoga, and traveling.