Christy Caric-Ball, LPC

Zaccaheaus (Zacc) Adams is a licensed clinical counselor in both Maryland and North Carolina. Zacc graduated from the University of North Carolina at Pembroke with his master's in clinical mental health counseling. He has been effective in providing therapy for many presenting concerns such as depression, anxiety, self-esteem/confidence, trauma, career conflicts, and relationship issues. Zacc has extensive experience working with adolescents, adults, couples, friends, and families. He aims to create a warm and inviting environment that will allow clients to further develop growth and empowerment within themselves. Zacc uses an integrative therapeutic approach to meet each client where they are in each session.

Henna, LMHC, has experience providing trauma-informed, culturally responsive care to adults and couples in both outpatient and inpatient settings. She earned a Master of Education and a Master of Science in Clinical Mental Health Counseling and Psychology, with advanced training in trauma-focused therapies, including EMDR, as well as grief and relational conflict.

Henna offers a safe, supportive environment where individuals can process deeply personal experiences without fear of judgment. Her warm, compassionate approach ensures each story feels valued and respected, fostering trust and connection from the very first session.

Henna begins by gaining a thorough understanding of a patient’s history, current concerns, and goals for therapy. She collaborates with patients to create a personalized treatment plan, integrating evidence-based modalities such as EMDR, CBT, IFS, psychoeducation, and mindfulness-based interventions to promote healing and growth.

Jenna McDonald is a Licensed Mental Health Counselor in New York State who has extensive experience working in the mental health field. Jenna attended undergraduate school in Amherst, NY , graduate school in Buffalo, NY, and completed internship programs during her time there at both schools. Jenna continues to obtain knowledge through regular trainings and certifications that interest her, including EMDR.

Jenna has worked directly with many different kinds of clients, who have experienced an array of mental health concerns at all levels. Jenna also has experience in working with comorbid disorders that can at times go hand-in-hand such as anxiety & depression, or homelessness & substance use. Jenna has been working in mental and behavioral health for approximately 10 years and continued after being fully licensed, which required 3000 hours of supervised experience as well. As an LMHC , Jenna likes to focus on helping those with anxiety, depression, relationship/employment concerns, and overall transitions of life ( school/work/medical issues/moving stressors etc), which may hinder daily life. Working with Jenna, treatment is tailored to the individual client in order to choose the treatment plan that fits that individual’s personal struggles.

Jenna uses a mix of different approaches typically found in Solution Focused Therapy, Person Centered Therapy , Motivational Interviewing , and Cognitive Behavioral Therapy. Whether the goal is talk therapy or problem solving , Jenna would be more than happy to explore your goals with you.

Jamie Bolo, LCSW, is an experienced clinical social worker who has practiced in outpatient settings, providing compassionate and effective care to individuals seeking support for their mental health and well-being. He earned his Master of Social Work (MSW) from the University of Maryland, where he developed a strong foundation in evidence-based clinical practice. Jamie’s dedication to helping others is reflected in his collaborative approach, emphasizing empathy, respect, and understanding in every therapeutic interaction.

Jamie values building a trusting and supportive relationship with each client in a comfortable, warm environment. He believes that therapy works best when clients feel genuinely heard and understood. His style is patient-centered and nonjudgmental, fostering a space where individuals can openly explore their experiences and work toward meaningful growth and change at their own pace.

Jamie begins by thoroughly understanding each patient’s background, challenges, and goals during the initial session. From there, he collaborates with clients to create an individualized treatment plan tailored to their specific needs. This personalized approach allows him to guide patients through the therapeutic process with clarity and care, ensuring that each step supports lasting emotional well-being.

Barbara (Barb) Pack is a Licensed Professional Clinical Counselor with the Supervision Endorsement and a Licensed Independent Chemical Dependency Counselor, Clinical Supervisor Endorsement who has been providing mental health treatment for over 24 years and addiction treatment for over 27 years. Barb utilizes a combination of approaches in working with her clients, including person-centered, cognitive behavioral therapy, motivational interviewing, solution focused techniques, and a variety of other techniques. She has experience in several different types of treatment settings and treatment modalities in both Ohio and Florida. Barb enjoys working with individuals who also have co-occurring disorders, both mental health and substance use. Barb has experience working with a wide range of age groups and mental health issues including but not limited to depression, anxiety, trauma, stress management, grief, relationship issues, and a wide range of substance use issues. She will assess individuals' needs in their first few visits and work with them to develop an individualized treatment plan. Barb works to provide the empathetic listening and emotional support that her clients need to reach their goals. Her dream has been to work herself out of a job, as she wants to help her clients find healing and happiness. Barb attended the University of Akron for graduate school in a Community Counseling Program and attended Malone College, now University, and majored in Psychology.

Diana Sun, LMHC, is a licensed mental health counselor with over five years of counseling experience in outpatient settings. She earned her Master’s degree in Mental Health Counseling from Nyack College Alliance Graduate School of Counseling in 2020. Diana has experience working with Asian Americans, Christians, LGBTQ+ individuals, and young adults ages 18 and older. Her clinical interests include inter-generational trauma, women’s issues, stress, anxiety, and depression.

Diana believes communication is essential when setting goals and boundaries within the counseling relationship. She uses fun ice-breaker questions to help patients feel comfortable and to build a strong therapeutic connection. Diana strives to create a safe and supportive environment where patients feel heard, seen, and understood, and she welcomes feedback as an important part of the healing process.

Diana begins by understanding each client’s presenting concerns, personal history, and goals during the initial session. She then collaborates with patients to develop a treatment plan tailored to their individual needs. Her work is grounded in core counseling values such as active listening, self-awareness, and unconditional positive regard to support growth and change.