Joy James, MD

Dr. Natalia Roque is a psychiatrist who received her BA in Biology from the University of Chicago and her medical degree from Loyola University Chicago Stritch School of Medicine. She returned to the University of Chicago to complete her psychiatry residency, where she served as Chief Resident of the outpatient psychiatry clinics and was a member of the Diversity, Equity, and Inclusion Committee. She has experience treating patients across inpatient, outpatient, and consultation-liaison psychiatry settings, with additional training in treatment-resistant depression, trauma, neuropsychiatry, ECT, ketamine, geriatric psychiatry, student counseling, LGBTQ+ mental health, women’s mental health, and culturally sensitive care.

Dr. Roque believes in building a strong therapeutic alliance grounded in empathy, respect, and curiosity. She values collaboration and open communication, ensuring that patients feel like active partners in their care. Her goal is to create a safe, supportive space where individuals feel understood as whole people, not defined solely by their symptoms. She also prioritizes incorporating cultural background and social determinants of health, including financial stressors and systemic barriers into treatment planning.

In her work, Dr. Roque begins by taking time to understand each patient’s unique story, experiences, and goals. She approaches care through a trauma-informed lens and with cultural sensitivity to ensure treatment feels safe, respectful, and relevant. Her process integrates evidence-based approaches, including psychodynamic therapy and cognitive behavioral therapy (CBT), while tailoring care plans to meet both clinical needs and patient preferences. Dr. Roque regularly checks in on progress, invites feedback, and adjusts treatment collaboratively to support an ongoing, responsive therapeutic process.

Dr. Hess is double board-certified in Adult and Geriatric Psychiatry. He completed his psychiatry internship and residency training at St. Vincent's Hospital and Medical Center in New York City, and then completed a geriatric psychiatry fellowship at Mount Sinai Beth Israel Medical Center. Dr. Hess has practiced inpatient psychiatry at the Long Island College Hospital, NYU Langone Brooklyn, and Kingsbrook Jewish Medical Center. He has also worked in emergency rooms, day hospitals, and consultation-liaison settings, as well as seeing geriatric outpatients at a naturally-occurring retirement community (NORC) on the Lower East Side of Manhattan. Dr. Hess has taught St. George's University medical students during their clinical rotations in psychiatry. Dr. Hess has more than 24 years of experience providing patients with compassionate psychiatric care for depressive and bipolar disorders, anxiety, obsessive-compulsive disorder, post-traumatic stress disorder, and dementia. He uses pharmacotherapy as well as supportive psychotherapy. Dr. Hess may believe that additional therapy is also needed and ask that you bring a therapist into your care team to provide the best outcome. The philosophy of his practice is to collaborate with patients to meet their specific needs and make an impact in various stages of their lives.

Wayne R. McIntosh, PMHNP-BC, is a dedicated mental health professional with over a decade of experience in psychiatric care. He earned his advanced nursing degree with distinction from Arizona State University and also holds a Bachelor of Science in Nursing from Grand Canyon University and an Associate of Science in Nursing from Harry S. Truman College. He has been a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) since 2015.

Wayne specializes in family-centered care, working with individuals aged 18 to 65. Whether supporting patients through anxiety, depression, ADHD, or life transitions, he develops personalized diagnostic and treatment plans that may include therapy, coping strategies, and, when appropriate, medication. His approach emphasizes clear communication and collaboration, empowering patients to understand their challenges, apply practical tools, and achieve lasting change.

Throughout his career, Wayne has served as a Psychiatric Nurse Practitioner and Associate Director of Medical Services, leading multidisciplinary teams and promoting accessible, high-quality care. As a Faculty Associate at Arizona State University, he has mentored future nurse leaders, focusing on clinical excellence and patient advocacy. His military background and volunteer work further reflect his commitment to serving diverse populations with compassion and respect.

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Dr. Blackwood was born and raised in Charleston, SC. She completed medical school as well as General Psychiatry Residency and Addiction Psychiatry Fellowship at the Medical University of South Carolina. She went to the College of Charleston for undergraduate studies and double majored in Psychology and Spanish. Dr. Blackwood is the first member of her family to become a physician. Her passion for mental health and her desire to help others are what paved the way for her to become a well-trained and highly motivated psychiatrist.

While working together, Dr. Blackwood will get to know you and will be open to you sharing as much or as little about yourself as you would like. Her goal is to create a safe, judgement-free space where you will feel comfortable and heard. When it comes to mental health, Dr. Blackwood understands that having a strong therapeutic alliance is equally as important as accurate diagnosing and medication management.

Dr. Blackwood strongly believes in a patient-centered model, in which medical decision-making is driven by patient preferences. Her job is to empower patients to make informed decisions regarding their mental health. Dr. Blackwood provides a platform with a no-judgement zone for you to feel safe during your appointments.

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Dr. Rodriguez is a board eligible adult psychiatrist, who is also fluent in Spanish. He completed residency at North Florida Regional in Gainesville via the University of Central Florida, where he also served as chief resident for education. He received his medical degree from Lincoln Memorial University � DeBusk College of Osteopathic Medicine in Tennessee. He also holds a master's and bachelor's degree in engineering from the University of South Florida, in Tampa. Dr. Rodriguez has worked with a wide array of patients across various medical settings and has experience treating patients with psychiatric illness who may also be suffering from medical comorbidities, such as obesity, hypertension, pain, and diabetes. He has been deeply involved with teaching and emphasizes psychoeducation while working in collaboration with his patients to help tailor their personalized treatment plan. His primary focus has been on treating adults with depression, bipolar disorder, anxiety, ADHD, OCD, and PTSD. Dr. Rodriguez has an approachable, patient-centered style, combined with a passion for optimizing sleep as it pertains to management of a psychiatric illness and overall well-being. He offers supportive therapy as part of his medication management visits, and at times may also offer cognitive behavioral therapy to address underlying stressors which may be contributing to one's presenting ailments. He may also recommend including a therapist in your care team to optimize outcomes.

Dr. Lauren Miller earned her medical degree from Loma Linda University and completed her psychiatry residency at the University of Miami. She has experience working in both inpatient and outpatient psychiatry, caring for individuals from diverse backgrounds and with a wide range of clinical needs. Dr. Miller has a special clinical interest in lifestyle and integrative psychiatry, particularly the role of nutrition, exercise, sleep, and mind-body practices in supporting mental health.

Dr. Miller strives to create a warm, collaborative, and non-judgmental environment where patients feel truly heard and supported. She values whole-person care, addressing not only mental and emotional health, but also physical and spiritual well-being. She believes in partnering with patients to create treatment plans that reflect their values, goals, and strengths. Her approach emphasizes accessibility, practicality, and empowerment, providing patients with tools they can integrate into daily life.

Dr. Miller begins with a thorough, compassionate evaluation, taking into account both medical and psychiatric history as well as personal goals. She develops personalized treatment plans that may include a blend of medication, psychotherapy, and lifestyle approaches. Dr. Miller encourages small, sustainable steps in areas such as nutrition, sleep, movement, and stress management, with the goal of not only reducing symptoms but also building resilience and long-term wellness.