Joy James, MD

Dr. Mandel received his Bachelor of Arts and Doctor of Medicine degrees from the University of Pennsylvania. He completed his Residency in Psychiatry at Mount Sinai Medical Center in Manhattan. He has been board certified in psychiatry since 2001 and is a Life Fellow of the American Psychiatric Association. He has held numerous clinical and academic appointments including serving as Chairperson of Psychiatry at Huntington Hospital in Huntington, New York, and Assistant Professor of Psychiatry at Hofstra North Shore-LIJ School of Medicine.

Dr. Mandel has over 25 years of clinical experience treating all mental health conditions. He has a strong interest in mood and anxiety disorders, including work-related anxiety. He authored a section on the pharmacology of social anxiety in the book Work Makes Me Nervous. Dr. Mandel also has expertise working with clients diagnosed with borderline personality disorder. He has lectured on the pharmacologic management of this condition, including a presentation at the NIMH International Think Tank for the More Effective Treatment of Borderline Personality Disorder.

Dr. Mandel continually seeks to streamline complex medication regimens. He has completed a fellowship in integrative psychiatry and carefully considers the potential contributions of lifestyle and nutrition to overall mental health and well-being. By taking an eclectic approach, Dr. Mandel is able to achieve the best possible outcome for all whom he is privileged to serve.

Dr. Telonis is a board-eligible adult psychiatrist who had been in practice for four years. Her focus is on using a collaborative approach and shared-decision making to help patients achieve their treatment goals. Dr. Telonis typically provides monthly 30-minute follow-ups with a focus on medication management and supportive therapy. In some instances, she may recommend a separate therapist to help facilitate the best care possible. Dr. Telonis earned her bachelor's degree in History of Art from Johns Hopkins University and then completed her master's at King's College London in international development with a focus on climate change. She received her medical degree from St. George's University School of Medicine and completed her psychiatry training at Mount Sinai Morningside and West Hospitals. Dr. Telonis has worked with a diverse patient population while training at Mount Sinai Morningside.‍

Serena Mirchandani is a board-certified psychiatric nurse practitioner with extensive experience treating serious mental illnesses such as bipolar disorder and schizophrenia spectrum disorders. She also provides care for individuals with depression, anxiety, PTSD, OCD, autism spectrum disorder, and substance use disorders. Serena earned both a Master of Science in Nursing and a Doctorate in Nursing Practice in psychiatry from Columbia University. She completed a Nurse Practitioner Fellowship at Community Healthcare Network and worked at Bellevue Hospital for 2.5 years, providing care on an inpatient psychiatric unit for a diverse, underserved population.

Serena’s approach is grounded in open communication, evidence-based care, and deep respect for each patient’s lived experience. She prioritizes a collaborative, safe space where individuals feel heard, respected, and empowered. Her holistic style supports honest conversation, transparency in treatment options, and patient-centered goals.

Serena begins with a comprehensive assessment to understand each patient's full story—biological, psychological, and social. She then partners with patients to develop personalized, evidence-based treatment plans that align with their values and goals. She emphasizes education, transparency, and regular follow-up to support ongoing progress and informed decision-making.

What has motivated Dr. Wheatley over the course of her career as a caregiver? Dr. Wheatley is a native Houstonian who grew up in a working-class community. Through curiosity and hard work, she was able to attend a university that included people of vastly different life experiences. She was molded by both communities to appreciate the commonalities of humanity. That broad exposure extended her empathetic spectrum to grasp the needs of the American diaspora.

Dr. Wheatley uses a biopsychosocial approach to evaluate the patient. She gathers patient history with a mindset that considers the neuroscience that chemically shapes mood, thoughts, and behavior. She is able to uncover factors that can inhibit psychological growth and development. She has experience in seeing how the social conditions of the “then” can influence the resiliency of the “now”. Dr. Wheatley appreciates, and is proficient in, advances in technology, but prioritizes the analog relationship between doctor and patient.

Meeting people where they are. It is an old trope, but describes how one allows a patient to set the path forward. An open-ended interview is conducted with an open mind towards resolution. When being evaluated and treated by Dr. Wheatley, a patient can expect to be met in a cordial but professional manner. Treatments are discussed and considered based on the mental state of the patient and the clinical efficacy and scientific evidence of benefit. The patient is invited to ask questions and consider whether they wish to pursue the suggested treatment plan.

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Dr. Blackwood was born and raised in Charleston, SC. She completed medical school as well as General Psychiatry Residency and Addiction Psychiatry Fellowship at the Medical University of South Carolina. She went to the College of Charleston for undergraduate studies and double majored in Psychology and Spanish. Dr. Blackwood is the first member of her family to become a physician. Her passion for mental health and her desire to help others are what paved the way for her to become a well-trained and highly motivated psychiatrist.

While working together, Dr. Blackwood will get to know you and will be open to you sharing as much or as little about yourself as you would like. Her goal is to create a safe, judgement-free space where you will feel comfortable and heard. When it comes to mental health, Dr. Blackwood understands that having a strong therapeutic alliance is equally as important as accurate diagnosing and medication management.

Dr. Blackwood strongly believes in a patient-centered model, in which medical decision-making is driven by patient preferences. Her job is to empower patients to make informed decisions regarding their mental health. Dr. Blackwood provides a platform with a no-judgement zone for you to feel safe during your appointments.

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Dr. Phelps is a board-eligible adult psychiatrist. She was elected chief resident by her residency program at the University of Central Florida. She obtained her medical degree at Nova Southeastern University. She graduated magna cum laude with a bachelor's degree in Kinesiology from Louisiana State University. Dr. Phelps believes in patient-centered care and a holistic approach to medicine. Her practice focuses on medication management, in conjunction with supportive therapy in 30-minute follow-up visits. If additional therapy is needed, she utilizes referrals to psychotherapists to enhance management of mental illness and provide the best treatment outcomes. Dr. Phelps has worked in a variety of medical settings with different patient populations, including outpatient, consult liaison, and inpatient psychiatry. Her primary focus is treating adults with depression, anxiety, ADHD, insomnia, and bipolar disorder. Dr. Phelps aims to build a strong therapeutic relationship and improve the quality of life of her patients.