Kevin Lu, MD

Dr. Alexis Kropf is a board-certified adult psychiatrist beginning her practice at Talkiatry after four years of clinical experience in residency. Dr. Kropf primarily focuses on providing medication management during 30-minute follow-up visits, weaving in elements of supportive therapy according to the needs of her clients. When additional therapy is indicated to promote recovery, Dr. Kropf may recommend that her clients work with a therapist as part of the treatment team. Dr. Kropf credits her undergraduate education at Southwestern University, a small liberal arts college, for strengthening her curiosity about and dedication to serving others. She received her medical degree from the University of Texas Southwestern Medical Center in Dallas, Texas, where she also completed her psychiatry residency training. During residency, she was involved in medical student education and resident leadership, serving as a chief resident during her final year of training. She also utilized her fluency in Spanish and medical Spanish interpreter training to serve Spanish-speaking patients and to lead Spanish-language group therapy sessions. In addition to psychopharmacology, Dr. Kropf studied psychotherapeutic interventions, including psychodynamic and cognitive behavioral therapies. She has experience working with clients experiencing many different mental health challenges, with a primary clinical focus including the treatment of anxiety, depression, and PTSD.

Dr. Thy Vo is a board-certified psychiatrist who specializes in the treatment of adults, adolescents, and children. Dr. Vo approaches patients as whole human beings with the goal of providing a safe therapeutic space that will help patients understand and address their suffering as well as fostering healthy emotional expression and self-awareness. Dr. Vo is collaborative with treatment needs, which may include medication and/or supportive or insight-oriented psychotherapy in 30 or 45 minute follow-up visits. She received a Master's in Global Health Systems and Development at Tulane University and then received her medical degree from the University of Wisconsin-Madison School of Medicine. Afterwards, she completed her adult psychiatry residency and child and adolescent psychiatry fellowship training at Western Psychiatric Hospital of University of Pittsburgh Medical Center. During her training, Dr. Vo has treated patients of all ages and diverse backgrounds with particular interest in immigrants and refugees. She works with people dealing with trauma, mood and anxiety disorders, ADHD, relationship conflicts, life transitions, and existential concerns. She has also received additional training in psychodynamic psychotherapy.

Dr. Fatima Ghandour is an adult psychiatrist originally from Southeast Michigan. She earned her undergraduate degree at the University of Michigan and her medical degree at Western Michigan University Homer Stryker MD School of Medicine. She completed her psychiatry residency at Authority Health in Detroit, where she was recognized as Resident of the Year in her graduating class. Dr. Ghandour has experience practicing in both outpatient and inpatient settings and has treated a wide range of conditions including depression, anxiety, ADHD, and PTSD.

Dr. Ghandour values open communication and collaboration, working closely with patients to set clear and meaningful treatment goals. She fosters a warm, supportive environment where patients feel heard, respected, and empowered to take an active role in their care. Her empathetic and patient-centered approach helps individuals feel safe sharing their unique experiences and challenges.

Dr. Ghandour begins each relationship with a thorough evaluation, taking time to understand each patient’s history, concerns, and goals. From there, she develops an individualized treatment plan that reflects the patient’s needs and preferences. She combines evidence-based strategies with ongoing dialogue to ensure treatment remains responsive and aligned with each patient’s progress and well-being.

Dr. Jennifer Shoenfelt is a staff psychiatrist at Talkiatry. She is double board certified in child and adolescent psychiatry and adult psychiatry. She has been practicing for over 14 years. Dr. Shoenfelt's practice focuses on child and adolescent medication management. Typically, she offers this in conjunction with supportive or emotionally focused therapy in 30-minute follow-up visits. However, occasionally Dr. Shoenfelt may believe that additional therapy is needed and will ask that you bring a therapist into your care team to provide the best outcome. She provides treatment plans that include holistic recommendations for diet, exercise, and educational and psychosocial/spiritual aspects of care. She is known for listening to and respecting patients' stories and walking them on a path of recovery and growth. Dr. Shoenfelt received her medical degree from the Boonshoft School of Medicine at Wright State University in Dayton, Ohio. She earned her Bachelor of Science degree in Physical Therapy from The Ohio State University. Dr. Shoenfelt practiced for 14 years in physical therapy with a specialization in children with developmental and neurological disabilities before attending medical school. Dr. Shoenfelt has held multiple positions in hospital and outpatient psychiatry, including community mental health, developmental and foster care settings, and medical director positions. She has served as clinical faculty for both the Wright State Department of Psychiatry and the University of Cincinnati School of Medicine. She has a passion for the education of medical students, residents, and patients. Dr. Jennifer Shoenfelt is a staff psychiatrist at Talkiatry. She is double board certified in child and adolescent psychiatry and adult psychiatry. She has been practicing for over 14 years.

Dr. Zachary Masuda earned his medical degree at Creighton University School of Medicine in Omaha and completed his Psychiatry residency at Creighton University School of Medicine in Phoenix. He went on to complete an Addiction Psychiatry fellowship at Oregon Health and Science University. During training, he was inducted into the Gold Humanism Honor Society, reflecting his commitment to compassionate care. Dr. Masuda is board-certified in general psychiatry and has experience working in outpatient, residential, and inpatient settings.

Dr. Masuda is dedicated to creating a safe, supportive, and nonjudgmental environment where patients feel heard and respected. He emphasizes open communication to establish clear treatment goals and expectations, ensuring patients are active partners in their care. His approach remains flexible, adapting as treatment evolves to best meet patient needs.

Dr. Masuda begins by gaining a thorough understanding of each patient’s history, concerns, and goals during the initial session. He then develops personalized treatment plans that align with those goals, integrating both medication management and therapeutic interventions. His balanced approach allows for individualized care tailored to support long-term recovery and overall well-being.

Dr. He is board-certified in adult psychiatry and addiction medicine. She is passionate about providing quality and accessible mental health care while considering each patient's concerns, values, and life circumstances. She received her medical doctorate degree from State University of New York (SUNY) Downstate Medical Center, and completed her psychiatry residency at George Washington University Hospital in DC. Prior to medical school, she completed a Master of Public Health from Yale School of Public Health. Dr. He has special clinical interests in providing trauma-informed and culturally competent care in the treatment of mental health conditions. She has experience working with special populations, such as minorities, immigrants, perinatal women, and LGBTQ+ communities. She holds a certificate from Harvard in Global Mental Health: Trauma and Recovery Program. She currently serves on the Board of Directors for a non-profit organization in Washington DC to prepare people recovering from mental illness to improve their quality of life. Although Dr. He's practice primarily focuses on medication management, she looks forward to getting to know you and incorporating her experiences with insight-oriented therapy in 20 or 30 minute follow-up visits.