Melissa Racklin, LCSW

Tekisha Norwood, LCSW, is a Licensed Clinical Social Worker with over a decade of experience supporting adults navigating mental health challenges, chronic illness, trauma, life transitions, and aging-related concerns. She has an extensive background in inpatient, outpatient, and residential settings, including roles at the VA community outpatient program, skilled nursing homes, and as a crisis and behavioral health therapist in private practice. Tekisha earned her BSW (2010) and MSW (2012) from the University of Southern Mississippi and is a Certified Clinical Trauma Professional. She is passionate about empowering clients through individualized, compassionate care that meets each person’s unique needs.

Tekisha offers a safe, supportive, and welcoming environment centered on compassion, cultural awareness, and mutual respect. She ensures that every client feels seen, heard, and valued without judgment. Her therapeutic approach is collaborative and flexible, designed to align with each individual’s goals for growth and healing.

During the first session, Tekisha conducts a thorough psychosocial assessment to understand each person’s background, challenges, and goals. Together, she and the client create a personalized treatment plan that guides the therapy process. Follow-up sessions focus on working through the plan collaboratively, with ongoing support, reflection, and adjustments as progress unfolds.

Anne Tormos, LCPC, LPC-MHSP, believes that every person has the ability to live a happy, healthy, engaging life, but at times individuals need an objective observer to help uncover what that life looks like. She treats clients ages 15 and up struggling with a variety of challenges, including mood disorders, anxiety, and life transitions. Anne is a National Board-Certified Counselor. She is a Licensed Clinical Professional Counselor in the State of Illinois and a Licensed Professional Counselor � MHSP in the State of Tennessee. Anne earned a BA in Psychology from North Central College and an MS in Clinical Psychology from Benedictine University. Her experience includes working at an inpatient psychiatric hospital and outpatient group practice, which allowed her to utilize different types of care with people from all backgrounds with many different life stressors. She also has experience working within PHP and IOP settings. Anne is trained to utilize many therapeutic techniques, including CBT and DBT.‍Anne is prepared to join you on your journey to self-fulfillment. She believes that everyone has their own story to tell, and her approach is client-centered, strength-based, and solution focused. She cherishes all client relationships and devotes her time and energy to the healing process.

Alaina Ables is a Manhattan-based mental health counselor with a wide range of experience with different populations and diagnoses. She has worked with children, adolescents, adults, and couples in both addiction and traditional mental health settings. Alaina is also licensed in Virginia and is available for virtual sessions. Alaina specializes in working with teenagers, college students, and the LGBT Community. Alaina also focuses on treating Anxiety, BPD, ADHD, Trauma, and General Life Stressors.

Alaina operates from a Person-Centered Lens which means the client is the expert in their own life, therefore, she will collaborate with you to find the best possible approach.

Alaina provides a comfortable, non-judgmental, and multicultural lens to ensure the ability of tacking each issue in a safe and healthy way.

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Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.

Jennifer Phillips is a Licensed Clinical Social worker who has worked in the mental health field since 2013.  During graduate school, Jennifer completed her internships at the Tuscaloosa County jail, the University of Alabama Student Veterans Center, and the Birmingham Veteran’s Affairs Medical Center in their Health Care for Homeless Veterans program.  Jennifer went to undergraduate and graduate schools in Alabama and moved to Arizona in 2013 to work with the Department of Veterans Affairs to continue working with homeless veterans.  Jennifer also has experience teaching at Pima Community College and is a clinical supervisor for associate level clinicians through the Arizona Board of Behavioral Health Examiners.  

Jennifer’s prior working experience and training has been with adults, homeless veterans, Native Americans, LGBTQIA, women, and individuals in rural or remote areas, providing access to much needed mental health services in provider shortage areas.  She enjoys working with patients who have anxiety, depression, insomnia, mood disorders, and self-esteem issues.  She is trained in geriatrics and especially loves working with adults over the age of 65.  

Jennifer is trained in Cognitive Behavioral Therapy, Cognitive Behavioral Therapy for Insomnia, Dialectical Behavioral Therapy, Mind-Body Approach, Mindfulness-Based Therapy, and Prolonged Grief Disorder (where the patient is experiencing grief for at least 12 months).  As she is trained in several different treatment modalities, Jennifer can customize therapy to meet everyone’s needs.

Dustin Cooley, LISW-S, earned a Master of Clinical Social Work from Ohio University and obtained independent licensure while working in community mental health. With over a decade of experience, Dustin has supported clients from all walks of life, addressing a wide range of emotional and behavioral concerns. In addition to his clinical work, he has served as a consultant for primary care physicians, providing guidance on integrating mental health support into overall patient care.

Dustin values a person-centered and conversational approach to therapy, focusing on individual growth and meaningful change. He tailors his work to each patient’s goals, ensuring that therapy aligns with their unique needs and values. His goal is to create a collaborative environment where patients feel comfortable exploring their challenges and empowered to make positive changes in their lives.

Dustin begins by exploring each patient’s goals and expectations of therapy, emphasizing the importance of creating a safe, authentic space. He collaborates with patients to develop a personalized treatment plan, drawing from various therapeutic approaches to best support their individual needs and objectives. His process is flexible and adaptive, ensuring care that is both effective and deeply personal.