Melissa Racklin, LCSW

Ashley Sharp is a Licensed Professional Counselor with Mental Health Service Provider
designation, who has experience working in multiple settings within the mental health
field including private practice counseling, school-based counseling, and in a behavioral
health hospital. This has allowed Ashley to work closely with individuals of various
demographics and a wide spectrum of mental health conditions. Ashley obtained her
undergraduate degree in psychology from Bryan College in Dayton, TN, and graduate
degree in clinical mental health counseling from Richmont Graduate University in
Chattanooga, TN.

Ashley has been working in the mental health field for 4 years and
focuses on mood and anxiety disorders, as well as personality disorders,
challenges in relationship dynamics, and difficult life transitions such as grief and
divorce. Ashley tailors her treatment modalities for the greatest benefit of the individual,
being considerate of the background and needs of each client.
Ashley uses an eclectic approach to therapy founded in Cognitive Behavioral Therapy
and incorporates elements of Dialectical Behavior Therapy such as mindfulness,
distress tolerance, and emotional regulation.

Rebecca Jarrell is a Licensed Professional Counselor in Texas and a Licensed Professional Clinical Counselor in California and New Mexico. She has been in the mental health field for over 24 years in a variety of clinical settings. Early in her career, she worked in an inpatient psychiatric hospital on the child and adolescent unit. Most recently, Rebecca has spent over a decade in the private practice setting working with adults and specializing in anxiety, depression, trauma, and grief and loss issues. While she provides a holistic, individualized treatment approach, she has a strong background in Cognitive Behavioral Therapy. She is a Certified Clinical Trauma Professional (CCTP) and a Certified Grief Educator. She feels strongly about treating each client as a unique individual and meeting them wherever they are on their mental health journey. Rebecca is committed to creating a supportive and nonjudgmental environment where clients feel seen, heard, and empowered to make meaningful changes in their lives. Clients looking for a therapist will find Rebecca to be compassionate and direct, encouraging clients to challenge and reframe distorted thoughts while reinforcing positive adaptive behaviors.

Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.

Essence Jackson-Jones is a Professional Counselor and Art Therapist with extensive experience supporting teens, college students, and young adults navigating life transitions, anxiety, and mood-related concerns. She earned her Art Therapy and Mental Health Counseling degree from the School of the Art Institute of Chicago and has practiced in outpatient, intensive outpatient, and community-based settings. Essence integrates creative and evidence-based approaches to promote emotional well-being, self-awareness, and personal growth, combining her background in counseling and the arts to help individuals connect with their inner strengths and cultivate balance through insight, creativity, and intentional growth.

Essence believes that meaningful healing begins when clients feel heard, respected, and empowered. She creates a warm, collaborative, and authentic environment where clients can explore their experiences safely. Guided by compassion, curiosity, and cultural sensitivity, she tailors each session to meet clients where they are while encouraging resilience, self-expression, and the development of coping skills that foster long-term emotional well-being. Art making in session is encouraged as an invitation rather than an expectation.

Essence begins by learning each client’s unique story, background, and goals during the initial sessions. She collaborates with clients to develop individualized treatment plans that reflect their needs and strengths. Her therapeutic process integrates dialectical behavior therapy (DBT), cognitive-behavioral strategies (CBT), and creative expression to deepen insight and emotional regulation. Essence’s person-centered, strengths-based approach helps clients move toward greater clarity, connection, and fulfillment.

Lisha Jones is a licensed clinical social worker with over 23 years of extensive experience working in the mental health field. Lisha has worked with clients facing a variety of life's challenges such as anxiety, depression, trauma, as well as perinatal and postpartum mental health. She attended undergraduate school in Albany, GA, and graduate school in Valdosta, GA. Lisha is deeply committed to creating a safe, non-judgmental space where clients can express their thoughts and feelings freely. Lisha's approach to therapy involves engaging each client with warmth and enthusiasm. She encourages them to be active participants on their journey of emotional growth, healing, and empowerment. Lisha uses therapeutic expertise and various inner-healing approaches to teach clients restorative self-care practices, exercises that cultivate emotional awareness, strategies to manage unhealthy thoughts, and methods to change undesirable behaviors. Working with Lisha, clients can expect to take away from each session a plan of action with detailed steps, easy to apply skills and practical strategies to help them manage stress, heal from hurtful experiences, improve their communication skills and strengthen boundaries in their relationships. They will gain a better understanding about how and why they feel uncomfortable emotions and why they experience strong reactions in response to those associated thoughts.

Jacqueline Bowling began her counseling career in 2013, and for the past 7 years, she has worked in Outpatient Services, working with people of all ages and with all mental illnesses as well. Prior to outpatient services, she worked with in-home services, providing counseling services to individuals as well as their natural support system. Jacqueline got her Undergraduate and Master's degree in Education and Human Services, completed in December 2013, at the University of Lindsey Wilson, Columbia, Kentucky. In June of 2021, she became Clinic Coordinator, and in October 2021 she completed training for Licensed Professional Clinical Counselor Supervisor. She is currently a Licensed Professional Clinical Counselor in Texas and Kentucky. Her areas of professional focus are cognitive behavioral therapy (CBT), motivational interviewing (MI), and Solution-focused, along with integrating other clinical modalities to fit the needs of clients/patients as they work towards meeting goals/objectives.