Melissa Racklin, LCSW

Amy Bichsel Pacheco Piña is a compassionate and experienced psychotherapist dedicated to helping individuals navigate the complexities of life with resilience and confidence. Amy holds a Master's in Social Work from the University of Nebraska-Omaha in 2008 and is licensed as a Licensed Clinical Social Worker (LCSW). With 16 years of experience in the mental health field, Amy specializes in anxiety, depression, trauma (including Narcissistic Abuse), and grief. Amy prides herself on creating a non-judgmental and healing environment that allows for self-discovery and assists clients in identifying their authentic selves. She has experience in many methods and techniques, ensuring that her approach integrates evidence-based practices with experiential techniques which are tailored to each client's unique needs to allow for nervous system regulation and a sense of safety within themselves. She believes in fostering a collaborative therapeutic relationship where clients feel empowered to set and achieve meaningful goals. From a holistic perspective, Amy incorporates techniques such as identifying strengths, mindfulness, polyvagal techniques, challenging core belief systems, early childhood, and attachment types to heal the mind, body, and spirit. When not working with clients, Amy enjoys being outdoors, reading, and spending time with her husband, son, and two dogs.

Diamond Junior received her bachelor’s degree in arts & psychology 2007 & two master’s degrees in science, one in Community Mental Health Counseling and the second one in School Counseling Education, in 2011 and 2018. Diamond Junior now has her License in Mental Health Counseling, her Credentialed Alcoholic & Substance Abuse Counseling Certification-Trainee, and her Permanent Certification in School Counseling. Diamond is also currently in doctoral school for her School Psychology degree. Diamond is a former Alcohol and Substance Abuse Preventive Worker & Treatment and Therapeutic Foster Care Family Specialist. Diamond is now currently, an on-line therapist and has her own Mental Health Counseling Private Practice in Buffalo. Diamond's treatment styles & modalities include Trauma-Informed Therapy, Cognitive-Behavioral Therapy, and Grief Therapy.

When working with Diamond, a new patient should know that she is very down to earth and professionally direct. Diamond practices individualism and treat each patient as their own person. Diamond develops treatment plans with the patient, that tailors to each of their individual needs. Diamond is also the co-founder of an All-girls mentoring & educational program called, "Unique Sisters. Unique Sister was started in 2014 and is owned by my mother, Rhodesia Jackson.

Diamond's typical process when working with patients is to first establish a therapeutic rapport by asking open-ended questions. Diamond asks questions such as, "Have you been in therapy before, including as a  child or teen (if the patient is over 18)"? This helps Diamond starting point to build a trusting & individualized relationship with the patient. Diamond's next question would be, "Why did you first enter therapy & we're you diagnosed with any mental health disorders"? Diamond continues to go on and ask if the client is or has been on psychotropic medications and what brings them back to therapy. Diamond gathers all of this information during the first two session and then ask the patient if any skills were built during their therapy journey & if they still utilize the skills. Finally, Diamond would administer the ACE Questionnaire to assess for childhood trauma, if the patient is over 18 years of age.

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Tami is a Licensed Mental Health Counselor with a Master's Degree in the state of NY. She has been a therapist for about 8 years and attended graduate school at night while raising two amazing children. It is important for Tami to disclose this so that you know you are never too old to chase your dreams. She loves helping people and making a difference in people's lives. She uses various tools to help. If one tool isn't right, we search for others, never giving up! Tami is solution-focused but uses different approaches when helping clients. She likes to figure out which methods work best as there isn't a one size fits all way. She is a dedicated therapist with real world experience as well as clinical experience. Clients can expect to have great tools and coping mechanisms moving forward. Clients will know what steps need to be taken on their journey and will feel confident in knowing that they have Tami's support and commitment.

Courtney Flynn, LCSW, earned her Bachelor of Social Work in 2015 and Master of Social Work in 2017 from Colorado State University in Fort Collins, Colorado. She has over a decade of experience practicing psychotherapy in the Northern Colorado region.

Courtney began her career in 2014, working with high-risk youth on parole in a residential treatment setting. In this role, she provided crisis intervention and therapeutic support to adolescents with complex trauma. In 2015, she served as a facilitator at a high school Wellness Center, supporting teens struggling with substance use, trauma, and mental health challenges by connecting them with individualized resources.

From 2017 to 2022, Courtney worked at Mountain Crest Behavioral Health Center in Fort Collins as a care coordinator and behavioral health therapist. There, she provided a wide range of services, including crisis intervention, individual therapy, family and couples counseling, group therapy, trauma-focused care, and discharge planning for adolescents and adults in an inpatient psychiatric setting.

In 2022, Courtney shifted her focus to clients with substance use disorders. She joined Northpoint Recovery in Loveland, Colorado, where she served as a primary therapist for both adolescents and adults in intensive outpatient and inpatient programs, offering individual and group therapy.

In 2023, Courtney began working at The Redpoint Center in Fort Collins, an intensive outpatient program specializing in mental health and substance use treatment. There, she facilitated individual and group therapy sessions, helping clients explore and address the underlying causes of their behaviors in a safe, supportive, and authentic therapeutic environment.

Courtney is skilled in a range of therapeutic approaches, including Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), Motivational Interviewing, recovery-oriented care, and Internal Family Systems (IFS). She has extensive experience working with individuals and families affected by trauma, and has successfully treated a variety of concerns, including mood disorders, PTSD, anxiety, depression, family conflict, personality disorders, and substance use disorders. Courtney takes a strengths-based approach with her clients, tailoring her methods to their unique needs and empowering them to create a life worth living.

Courtney's passion for this work is driven by a deep commitment to supporting her community and a genuine sense of empathy and compassion for others. Outside of her clinical work, she has been a professional dancer for over 15 years and has taught dance in her community for the past 12. In her free time, she enjoys spending time outdoors, listening to music, seeking new adventures, and being with her friends, family, and loved ones. Traveling is also one of her greatest joys when she's not working or dancing.

Courtney's approach to working with clients is rooted in meeting them where they are, respecting their autonomy, and empowering them to connect with both their past and present selves. She prioritizes building rapport and trust from the very first session, ensuring clear goals and objectives are established early on. Courtney brings a kind, compassionate, and positive attitude to each session, fostering a structured yet upbeat environment where clients feel safe to explore their thoughts and emotions freely.

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Dalia Al-Mansy, LCPC, is a Licensed Clinical Professional Counselor in Maryland and an approved board supervisor. She earned her bachelor’s degree in Psychology from the University of Maryland, Baltimore County (UMBC), and a master’s degree in Community Counseling from Argosy University in Arlington, VA. Dalia began her clinical journey providing in-home therapy for children, adolescents, and families and has since gained experience in outpatient, residential, and partial hospitalization settings.

Dalia values open communication and collaboration to establish clear boundaries and shared goals for treatment. She strives to create a warm, supportive environment where patients feel heard, understood, and respected throughout the therapeutic process.

In the first session, Dalia conducts an initial assessment to explore each client’s history, concerns, and goals while providing space for questions and comfort with the therapy process. She works collaboratively to set realistic, attainable goals and periodically checks in to review progress and make adjustments as needed.

Rachel Jones, LPC, is a Licensed Professional Counselor with extensive experience across inpatient, outpatient, community mental health, private practice, and telehealth settings. Her work has included serving as a substance abuse counselor in a county juvenile jail and DWI diversion program, conducting assessments and providing testimony for guardianship hearings, and offering therapeutic support within academic settings from elementary through college levels. She has also developed safety protocols, written IEPs, and taught college courses on workforce and career skills. Rachel earned her Bachelor of Science in Psychology from Missouri Western State University and her Master of Science in Psychology from the University of Central Missouri. She has been a licensed professional counselor since 2005.

Rachel is a client-centered therapist who helps guide individuals in exploring their experiences and discovering their own strengths and resources. She fosters a supportive and nonjudgmental environment where clients can develop practical skills to navigate life challenges, strengthen relationships, and promote personal growth.

During the first session, Rachel focuses on listening and understanding each client’s story. Through gentle guidance, she helps clarify what brings them to therapy and collaborates to identify meaningful goals. Together, they create a personalized treatment plan that serves as a roadmap for ongoing sessions, building skills and insights that support lasting change.