Melissa Racklin, LCSW

Dr. Kimberly Williams is a Licensed Clinical Mental Health Counselor, with more than 17 years of experience in the mental health field. She holds a master's degree in mental health counseling and a doctoral degree in mental health supervision and education. Her professional experience includes working with populations of diverse demographics, varying circumstances, an array of mental health conditions and challenges, and many other unique living experiences of individuals, families, and couples. Dr. Williams has worked extensively with many presenting issues including diagnoses related to mood disorders, bipolar disorders, anxiety disorders, psychoses, spectrum disorders, trauma and other challenging life changes. In order to provide culturally informed care and meet clients where they are, Dr. Williams has worked with people in many environments, including but not limited to personal homes or shelters, community settings, medical facilities, outpatient settings, and inpatient settings. Dr. Williams embraces humanistic and psychodynamic approaches to help clients acclimate to the counseling space and find the courage to explore, integrate and nurture one's true self throughout the counseling process. Additionally, Dr. Williams utilizes elements of Cognitive and Behavioral Therapies, Solution Focused Brief Therapy, and Systemic and Multicultural Therapies, to help clients further their growth and achieve success toward therapeutic goals.

Matthew Green is a Licensed Mental Health Counselor in the state of New York with over seven years of experience in outpatient settings, both in person and virtual. He earned his master’s degree from St. Bonaventure University and began his career at Olean Counseling Center, where he also completed his internship. Licensed since 2022, Matthew brings compassion and clinical expertise to each session.

Matthew strives to create a warm, supportive, and open space where clients feel safe, heard, and respected. He believes trust is essential to meaningful therapeutic work and values open communication to set clear, collaborative goals. His approach is grounded in mutual respect and genuine connection.

In the first session, Matthew gathers a thorough history to understand the full scope of a client’s experiences and goals. He then creates an individualized treatment plan and focuses initially on coping strategies to support day-to-day functioning. As therapy progresses, the work shifts toward deeper issues and goal achievement.

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Alaina Ables is a Manhattan-based mental health counselor with a wide range of experience with different populations and diagnoses. She has worked with children, adolescents, adults, and couples in both addiction and traditional mental health settings. Alaina is also licensed in Virginia and is available for virtual sessions. Alaina specializes in working with teenagers, college students, and the LGBT Community. Alaina also focuses on treating Anxiety, BPD, ADHD, Trauma, and General Life Stressors.

Alaina operates from a Person-Centered Lens which means the client is the expert in their own life, therefore, she will collaborate with you to find the best possible approach.

Alaina provides a comfortable, non-judgmental, and multicultural lens to ensure the ability of tacking each issue in a safe and healthy way.

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Therapist Kim Heath has decades of experience collaborating with patients providing mental health care and interventions to facilitate health and wellness. Kim has worked in all aspects of mental health ranging from crisis care to rehabilitation. Kim has a great depth of community service connections and resources to link individuals in the community and an opportunity to extend support networks for greater health. Kim received her bachelor’s from the University of Kansas and master’s from the University of Missouri and continues educational opportunities in counseling/therapy and theology. Kim is a Christian counselor and believes people have need of mind/body/spirit balance to address the emotional pain, psychological turmoil, and physical challenges in life. Kim meets individuals where they are and with the focus of accomplishing the wellness goals of the individual answers the need for therapeutic interventions. Kim Heath uses a variety of modalities dependent on the needs of the patient to include Cognitive Behavioral Therapy, Person Centered Therapy, Solution-Focused Therapy and Christ Centered Christian Counseling Intervention.

Patients should be aware that Kim specializes in straight forwardness and application of the structure of Cognitive Behavioral Therapy in sessions. Patients are of the utmost importance when receiving therapy with Kim Heath and are the key to mental health intervention and thereby change. Kim Health respects the wishes of patients with target goals, behaviors as well as providing support, care, and help. Kim acknowledges and is knowledgeable about getting to the heart of problems, issues, and concerns and identifying what is best in the patient’s opinion to address, then addressing them.

Kim Health typically will address the dynamics of a therapeutic relationship with patients   along with asking and assessing what patients hope to obtain or accomplish in therapy. Kim will discuss each clinical step taken to get to the accomplishments of the patient. Kim has worked with a wide range of diagnoses including Anxiety, Depression, Bipolar, Schizophrenia, Marital, Grief, Alcohol and Substance Use, Addictions, Workplace Issues, Relationship and Social Issues, Multicultural Issues, Faith Crisis, and Adjustment Issues.

Dianna's style is warm and interactive. She believes in treating everyone with respect, sensitivity, and compassion, including our country's service men and women. Dianna's approach combines an eclectic style of cognitive-behavioral therapy, motivational interviewing techniques and schema therapy techniques. She will tailor sessions to meet your unique and specific needs. Humor and deep insights are not incongruent to her practice or off limits!

Dianna is invested in a healthcare experience that addresses you wholistically. She is dually licensed as both a Family Therapist and Genetic Counselor with a combined 14 years of professional work

experience. If you have daily hassles, life transitions, or chronic/acute health conditions that are becoming overwhelming, you are in the right place. She is interested in functional therapy that permits you to move forward. Where relevant, she can gently integrate psychospiritual issues regardless of religious background

Dianna's process begins with your first step to get help. It takes courage to seek a more fulfilling and happier life and she will support and empower that desire. She works collaboratively with your healthcare team and addresses your questions and needs directly. She can work on the specific challenge or need you may have and brainstorm your best starting place. While she cannot live your life or make your decisions, she can be responsive to your needs and provide the anticipatory guidance that can transform your internal dialogue or open the door that mends family divisions.

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Pamella Bess-Tabb is a Licensed Clinical Social Worker (LCSW, LICSW) and Certified Advanced Social Work Case Manager (C-ASWCM) with nearly a decade of experience across behavioral health, medical, educational, and community settings. She has supported adults and children navigating ADHD, anxiety, depression, and life transitions, using a practical, trauma-informed approach that emphasizes real-world tools and growth.

Pamella takes a collaborative, down-to-earth approach. She values authenticity, respect, and tailoring care to each person’s needs. Patients can expect a supportive partner who meets them where they are, helping them feel heard, understood, and empowered.

Her methodology blends CBT, Motivational Interviewing, and Mindfulness. Pamella focuses on executive functioning, coping strategies, and practical habits that reduce overwhelm. Through therapy and case management, she helps patients build skills that lead to sustainable change and greater confidence in managing life’s challenges.