Mona Ismail, MD

Dr. Reinhart’s practice is influenced by his training and research in political and medical anthropology, psychoanalysis, and social psychiatry. He views mental health as inseparable from history, culture, and social context––not just neurobiology. His approach ensures patients time to elaborate how their life history shapes their experiences and goals. In a healthcare system that often relies on generic diagnoses and standardized plans, Dr. Reinhart works with each patient on their own terms, integrating psychotherapy and potential medications to support the pursuit of their unique life possibilities.

Dr. Reinhart often works with writers, actors, musicians, and visual artists and with journalists, academics, athletes, healthcare workers, and activists, many of whom seek treatment in response to creative blocks, burnout, and relationship struggles. He also has long-term experience working with people who have lived through incarceration, war, torture, migration, childhood abuse, and psychosis, and with those building queer and trans identities and communities.

To facilitate durable changes, Dr. Reinhart regards psychiatric symptoms as matters to be taken seriously, understood, and worked through, not simply suppressed by medications. He asks patients to actively engage in treatment and often recommends frequent appointments to support this.

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Jessica Vassallo is a Licensed Clinical Social Worker with extensive experience in the area of mental health. She has worked with patients of various demographics including World Trade Center responders, college students, patients with severe and persistent mental illness, dually diagnosed patients, patients who have or have had cancer, and patients with impoverished backgrounds. She received her Master's Degree at Adelphi University in 2003, became certified that year and received her license in clinical social work in 2008. Jessica has been practicing in social work for 20 years, focusing on anxiety, depression, and PTSD. She uses an eclectic approach in therapy with a foundation in Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, mindfulness therapy, and supportive psychotherapy. She develops an individualized treatment plan for all patients to focus on their goals. She believes that the person is impacted by all the larger systems they are in (family, workplace, community, larger society) and is committed to providing a non-judgmental, warm, and empathetic space to help clients feel understood and comfortable exploring the roots of their issues.

Amber Gordon, PMHNP-BC, is a board-certified psychiatric nurse practitioner dedicated to providing personalized mental health care. She holds a Bachelor of Science in Healthcare Administration from the University of Memphis, a Bachelor of Science in Nursing from Union University, and a nursing practice degree from the University of Tennessee Health Science Center.

With over a decade of clinical experience, Gordon has worked in a variety of settings, including psychiatry, intensive care, and dialysis. Her psychiatric experience spans inpatient and outpatient care, as well as residential and correctional facilities. She has served diverse populations, addressing a wide range of mental health conditions such as mood disorders, anxiety disorders, substance use disorders, trauma- and stressor-related disorders, and perinatal psychiatric conditions.

Gordon’s approach to mental health emphasizes the complex interplay between mental and physical well-being, lifestyle choices, and environmental factors. She integrates conventional medicine with alternative therapies, recognizing the importance of medication while also advocating for therapy, nutrition, and lifestyle changes. This holistic philosophy reflects her belief in each patient’s unique journey to mental wellness. Her therapeutic style is described as warm, empathetic, and empowering, with a strong focus on building a trusting and connected therapeutic relationship.

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Dr. Melody Santos is dual-trained in Internal Medicine and Psychiatry, with experience in both outpatient and inpatient settings. She served as Chief Resident and Deputy Chief Resident in East Carolina University’s combined residency program, where she led academic and clinical initiatives. Dr. Santos has published research on topics including adult ADHD and metabolic psychiatry, with presentations at national conferences. She earned her MD from the American University of the Caribbean and a BS in Biology with a minor in Jazz Piano from the University of Tampa. A native Spanish speaker, she is active in community service and church-based outreach.

Dr. Santos values open and clear communication, creating a safe, non-judgmental space where patients feel heard and respected. She blends traditional and innovative approaches, including metabolic psychiatry and dietary strategies, to support wellness. Her care is culturally sensitive and patient-centered, always tailored to each individual’s needs and values. Through empathy and education, she empowers patients and fosters resilience.

Dr. Santos begins with a thorough assessment of each patient’s medical, psychiatric, and lifestyle history. She collaborates with patients to build personalized, evidence-based treatment plans that reflect their goals and preferences. Her holistic care model considers social, cultural, and environmental influences, and she ensures consistent follow-up to adjust care as needed, promoting informed, long-term wellness.

Barbara (Barb) Pack is a Licensed Professional Clinical Counselor with the Supervision Endorsement and a Licensed Independent Chemical Dependency Counselor, Clinical Supervisor Endorsement who has been providing mental health treatment for over 24 years and addiction treatment for over 27 years. Barb utilizes a combination of approaches in working with her clients, including person-centered, cognitive behavioral therapy, motivational interviewing, solution focused techniques, and a variety of other techniques. She has experience in several different types of treatment settings and treatment modalities in both Ohio and Florida. Barb enjoys working with individuals who also have co-occurring disorders, both mental health and substance use. Barb has experience working with a wide range of age groups and mental health issues including but not limited to depression, anxiety, trauma, stress management, grief, relationship issues, and a wide range of substance use issues. She will assess individuals' needs in their first few visits and work with them to develop an individualized treatment plan. Barb works to provide the empathetic listening and emotional support that her clients need to reach their goals. Her dream has been to work herself out of a job, as she wants to help her clients find healing and happiness. Barb attended the University of Akron for graduate school in a Community Counseling Program and attended Malone College, now University, and majored in Psychology.

Amber Boyd, LPC, has experience working in inpatient, outpatient, and virtual therapy settings. She has provided care for individuals with depression, anxiety, PTSD, adjustment disorder, schizophrenia, schizoaffective disorder, and bipolar disorder. Amber offers individual, group, family, and couples counseling, and is skilled in developing treatment plans, clinical documentation, and administering screenings such as the PHQ-9, GAD-7, and C-SSRS. She earned her B.S. in Psychology from Jackson State University and her M.S. in Counseling from Mississippi College. Amber completed her supervision hours at Mississippi State Hospital and obtained her LPC in Mississippi in 2019 and in Oklahoma later that same year.

Amber values honesty, trust, courage, and integrity. She believes in building strong rapport through open communication and mutual respect. Her approach is compassionate, direct, and goal-oriented, using a collaborative style to help clients increase emotional resilience, develop self-awareness, and strengthen coping skills to manage life’s challenges.

Amber strives to create a calm, nonjudgmental environment where clients feel safe to share their background, expectations, and therapy goals. Together, she and her clients create individualized treatment plans that reflect each person’s unique needs and diagnosis. Each plan includes realistic short- and long-term goals designed to promote growth, self-understanding, and lasting emotional well-being.