Nicole Martinez, LCPC

Dr. Caitlin Gardiner is a board-certified psychiatrist specializing in child and adolescent psychiatry and psychotherapy. Dr. Caitlin Gardiner's practice is based on the biopsychosocial model and believes that the foundation of healing is in psychotherapy and human connection. She is known for incorporating therapy into her medication management practice. Typically she offers 30-minute follow-up visits for medication management with focused therapy based on individual needs. As a known helper, Dr. Gardiner started her career with a bachelor's degree in social work from Cazenovia College in Cazenovia, NY. After changing career paths, she received her medical degree from SUNY Upstate Medical University in Syracuse, NY. She stayed upstate to complete her general psychiatry residency, where she was chief resident at the beginning of the COVID-19 pandemic. Following this, she completed her child and adolescent psychiatry fellowship at Upstate due to the high quality of training. Dr. Gardiner has completed 3 years of advanced training in Dynamic Deconstructive Psychotherapy as well as specialized training in DBT. Dr. Gardiner is a well-rounded psychiatrist who enjoys treating youth and young adults during transitional phases of life while providing a safe and supportive environment. She believes strongly in reducing polypharmacy and providing high-quality medication management through a therapeutic and developmental lens.

Michael McNeill, LCSW, is an accomplished and creative therapist with a reputation for achieving positive outcomes. He has experience working with adults, children, families, and couples across the lifespan, from early childhood through end of life. Licensed in Pennsylvania and New Jersey, he is trained in EMDR and trauma care, and blends CBT, DBT, and other evidence-based approaches to support healing, strengthen relationships, and build resilience.

Michael provides a safe, supportive, and non-judgmental space where clients can feel heard and understood. He collaborates with clients to reframe challenges and focuses not on what is “wrong,” but on building skills and achieving meaningful goals that enhance daily life and overall well-being.

Michael begins by helping clients identify their goals and desired outcomes, then works together with them to create a clear path toward achieving those objectives. He honors each person’s perspective as the true expert of their own life, ensuring that therapy is guided by their unique experiences, values, and needs.

Melissa Medina, LCSW, began her journey in mental healthcare with a Bachelor’s in Psychology followed by a Master of Social Work degree. From 2015 to 2018, she completed her clinical hours at a community mental health agency in Los Angeles, where she gained experience working with diverse populations facing complex challenges. Melissa’s therapeutic approach integrates psychodynamic, cognitive behavioral, interpersonal, strengths-based, dialectical behavioral, and EMDR modalities. She is dedicated to providing culturally sensitive, neurodivergent-friendly, person-centered care to support individuals and families navigating trauma, anxiety, depression, mood disorders, panic attacks, grief, family conflict, and life transitions.

Melissa believes therapy is both a journey and a destination. She takes an eclectic approach, tailoring interventions and communication to best fit each patient’s needs and preferences. Patients can expect an atmosphere of warmth, empathy, and collaboration. Through motivational interviewing and narrative techniques, Melissa helps individuals articulate their stories, identify strengths, and reframe challenges as opportunities for growth. She is committed to meeting patients where they are while supporting them in reaching their goals.

Melissa’s process begins with building rapport, listening to each patient’s story, and understanding their unique needs and hopes for therapy. Early sessions focus on creating a safe, supportive space while developing a treatment plan tailored to the individual. Patients can expect to gain fresh perspectives, practical coping strategies, and deeper self-awareness. Melissa’s goal is for patients to feel heard, understood, and empowered as they strengthen relationships, build resilience, and move toward a greater sense of fulfillment.

Julia Ficachi, is a New York City–based Licensed Marriage and Family Therapist who works with adolescents and adults from a relational perspective. She is fluent in Spanish and German and has experience in both outpatient and inpatient settings. Julia integrates a range of approaches, including EFT tapping and guided visualization, and has facilitated spirituality-focused groups for adults living with chronic and persistent mental illness. When working with couples, she draws from her training in the Gottman Method.

Julia’s work is grounded in authenticity, warmth, and deep respect for the client experience. She prioritizes empathy and compassion and is intentional about creating a safe, nonjudgmental space where clients feel seen and understood. Julia believes that a strong therapeutic relationship is essential for healing and meaningful change.

Julia meets clients exactly where they are, taking time to understand their deepest fears, strengths, and hopes. She collaborates with clients to establish treatment goals and incorporates exploration of family history and cultural influences as part of the therapeutic process.

Melissa Racklin is a licensed clinical social worker with over 20 years of experience. She works with individuals who have a wide variety of mental health challenges. Melissa helps individuals to work through symptoms that are holding them back and help them live a better, more fulfilling life.‍Melissa is experienced in the areas of panic disorders, generalized anxiety, OCD, phobias, separation anxiety. She particularly enjoys working with adults who are motivated to grow through the process of therapy. Melissa has worked extensively with clients who have depression, bipolar disorder, women's issues, ADHD, personality disorders, marital/relationship issues along with couples counseling, divorce, self-harm, adjustment disorders, and more. Melissa holds certification in clinical supervision as well as school social worker certification. And has training in red flags for suicidality.‍Melissa's approach is custom-tailored for each individual client. She has a supportive, genuine, and authentic style of treatment. Melissa is warm and empathic and strives to create a safe and trusting therapeutic environment for her clients. She utilizes active listening skills and is intuitive and skilled in various modalities of treatment. Most often, Melissa uses CBT, DBT, and a psychodynamic approach in her work with clients.

Rachel Jones, LPC, is a Licensed Professional Counselor with extensive experience across inpatient, outpatient, community mental health, private practice, and telehealth settings. Her work has included serving as a substance abuse counselor in a county juvenile jail and DWI diversion program, conducting assessments and providing testimony for guardianship hearings, and offering therapeutic support within academic settings from elementary through college levels. She has also developed safety protocols, written IEPs, and taught college courses on workforce and career skills. Rachel earned her Bachelor of Science in Psychology from Missouri Western State University and her Master of Science in Psychology from the University of Central Missouri. She has been a licensed professional counselor since 2005.

Rachel is a client-centered therapist who helps guide individuals in exploring their experiences and discovering their own strengths and resources. She fosters a supportive and nonjudgmental environment where clients can develop practical skills to navigate life challenges, strengthen relationships, and promote personal growth.

During the first session, Rachel focuses on listening and understanding each client’s story. Through gentle guidance, she helps clarify what brings them to therapy and collaborates to identify meaningful goals. Together, they create a personalized treatment plan that serves as a roadmap for ongoing sessions, building skills and insights that support lasting change.