Veronica McKnight, LCSW

Erin Ellis is a Licensed Mental Health Counselor (LMHC) in New York. Erin has over 5 years of experience working with adults seeking help with anxiety, depression, other mood disorders, stress, life transitions, LGBTQ+ issues, and trauma. Erin received her Bachelor of Arts in Social Work from Nazareth College in Rochester, NY followed by a Master of Science in Mental Health Counseling from Medaille College in Buffalo, NY. Erin has prior experience working for a local hospital in the comprehensive psychiatric emergency program (CPEP) where she provided crisis intervention services.  Erin also has prior experience working in substance abuse in providing mental health counseling treatment on an inpatient unit. Additionally, Erin has worked in community mental work with a variety of different populations. Erin’s therapeutic approach is eclectic in nature, and client centered. Erin collaborates with her clients, meeting them where they are and helping them find personalized solutions to achieve their goals and become their best selves.  Erin utilizes a combination of approaches including mindfulness techniques, cognitive/dialectical behavioral skills (CBT, DBT), as well as compassion and strength-based approaches. Your first session is a chance for us to get to know each other and discuss what brings you to therapy. It’s normal to feel nervous; therapy is a process we’ll build together over time. We’ll move at your pace, one step at a time, and I’ll be here to guide you throughout.

Lisa Carroll is a Licensed Clinical Social Worker with 24 years of experience treating everything from adjustment disorders to Depressive Disorders, Anxiety disorders, and trauma, is eager to help others suffering from mental health issues or just adjusting to new circumstances. She has an eclectic approach to care and treatment based on strengths and person-centered care utilizing cognitive behavioral therapy, motivational interviewing, solution focused approaches, Rogerian theory, mindfulness, dialectal behavior therapy, narrative therapy, psychodynamic theory, cognitive processing therapy and many others. She is more eclectic in her approach because people are different and need a style that fits their individual needs. She is always seeking feedback from her clients to improve clinical outcomes. She does what is necessary and required to make this the best treatment anyone can get. She wants everyone she treats to reach their full potential. Lisa was trained as an undergraduate in psychology at the University of Alabama, graduating in 1991. She received her MSW in 1997 from the University of Alabama. She became licensed clinically in 2000. She has extensive experience and training in a variety of modalities and therapeutic interventions.

Michael Greenwald is a Licensed Clinical Social Worker who earned his Master’s degree in clinical social work from the University of Chicago. He has experience in a variety of clinical settings, including primary care centers, college campuses, and long-term care facilities for adults with serious mental illness.

Michael specializes in solution-focused therapy, offering practical techniques to help patients manage challenges in the present moment. While he primarily draws from Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT), he tailors each session to meet the unique needs of the patient. He brings compassion, creativity, and a sense of humor to every session.

Michael approaches therapy as a collaborative process, guiding patients toward goals aligned with their personal values. He helps reinforce strengths while motivating meaningful change. After understanding a patient’s history and reasons for seeking therapy, he works with them to develop clear, actionable goals to support growth and a more fulfilling life.

Ms. Ellen Ortiz is fully licensed as a Marriage and Family Therapist in multiple states. She has decades of life experience to support her 3 years of full licensure. Ms. Ortiz sees individuals from the perspective of the various environments they interact in and how it impacts them. Ms. Ortiz is enthusiastic about collaborating with clients under the care of one of our psychiatric experts in order to allow for a more complete and personalized approach for each individual's needs.
Ms. Ortiz began her education later in life at Elgin Community College then continued to acquire her bachelor’s degree from Argosy University with honors. Ms. Ortiz forged ahead and completed her Master’s in Family Counseling at the CACREP accredited graduate school, Northeastern Illinois University. Her training included the externship for Emotion Focused Therapy with Dr. Sue Johnson.

Ms. Ortiz incorporates therapy from a Solution Focused perspective including Cognitive Behavioral Therapy, Mindfulness and Attachment theory.  Ms.Ortiz has been trained in Crisis Intervention and Trauma Informed therapy. Her life experience and clientele have spanned all life cycles, races, and medical needs as well as honoring all varieties of human beings. She has also supported clients through medical diagnosis and end of life as well as grief.

Ms. Ortiz brings enthusiasm for each client based on the belief that each person has unique purpose, strengths and abilities on which to draw on. The client's abilities paired with tools and support acquired in therapy will lead each of her clients to a life they choose to enhance.

Michelle Kaplan, LCSW, is a Licensed Clinical Social Worker with over 20 years of experience supporting individuals across the lifespan. She works with clients facing depression, anxiety, trauma, life transitions, and family system challenges, drawing on her experience in community and outpatient mental health settings.

Michelle is committed to helping clients navigate challenges and create positive change. She provides a safe, confidential space for exploring thoughts, feelings, and behaviors. Using active listening, empathy, support, and cognitive behavioral therapy, she collaborates with clients to identify challenges, develop coping strategies, and promote personal growth.

Michelle begins by discussing a client’s reasons for seeking therapy, reviewing their history, and exploring goals and concerns. Together, they establish a therapeutic rapport and create an individualized treatment plan tailored to the client’s needs, priorities, and desired outcomes.

Brittiny enjoys helping patients reach their full potential and helping them navigate through life, especially during difficult times. Brittiny believes in achieving high-quality work as a therapist, which means meeting an individual where they are. This looks like listening to someone, without judgment, to understand/analyze their wants and needs. This also means understanding where they are on their journey and trying to find ways in which she can assist them in reaching their goals.

Brittiny's therapeutic focus includes Cognitive Behavioral Therapy, Person-Centered Therapy, Holistic Therapy, and Mindfulness. Brittiny utilizes a collaborative and holistic approach with patients.

She's here to meet you where you are in your journey and looks forward to helping you reach your goals.

In your first session together, you and Brittiny start by getting to know each other and getting some background information. You'll then discuss what brings you to therapy and your goals, which will help you and Brittiny create a treatment plan, customized for you. Depending on the client, she might assign homework in between session. Which can include worksheets, journaling exercises, a little research on different disorders, or self-help books to help you better recognize and manage your diagnosis. However, it is always up to the client.

‍