Tekisha Norwood, LCSW

Helen Fitzpatrick, LCSW, is a Licensed Clinical Social Worker with over 20 years of experience supporting individuals and families through life’s challenges. She earned her Master’s in Social Work from Loyola University–Chicago and has worked in diverse settings, including crisis centers, hospitals, senior services, and the VA. Helen has extensive experience with adults and children with disabilities, caregivers, and veterans, as well as those managing trauma, medical recovery, or ongoing health issues.

Helen believes that therapy should be a collaborative and supportive process. She takes time to truly listen and understand her clients’ experiences, helping them identify goals that feel meaningful and attainable. Helen creates a space where clients can speak freely—especially when it feels difficult to open up to family or friends—and she brings compassion, patience, and understanding to every session.

Helen begins by exploring what her clients would like to focus on and works together with them to develop realistic and personalized goals. She values open communication and mutual respect, adjusting her approach to meet each person’s unique needs and pace. Her process emphasizes healing, empowerment, and helping clients build confidence as they move toward greater emotional well-being.

Kelly Vandivert, LPC, is a Licensed Professional Counselor with over twenty-seven years of diverse experience in the mental health field. Her career has spanned a variety of settings, from residential facilities to outpatient community services, in-home, school, and private practice. Her passion for people and love of experience has afforded her the chance to work with people of all ages from a variety of cultural and socio-economic backgrounds. Kelly has been licensed since 2008, focusing much of her time since then working together with adolescents and adults regarding the treatment of mood disorders, such as depression and anxiety, adjustment-related concerns and life transitions, as well as trauma and abuse. Kelly has a client-centered and comprehensive approach to therapy, drawing from a variety of treatment modalities including Cognitive Behavioral Therapy and Dialectical Behavior Therapy. Her approach emphasizes the importance of the therapeutic relationship for a safe place to share and engage in self-discovery and personal growth. She values an evidence-based approach utilizing the latest research for effective treatment incorporating her experience with each individual's own values and preferences.

Kristen Soukup, LCSW is a mental health therapist at Talkiatry. Kristen completed her undergraduate degree at the University of Rochester where she studied Psychology and Brain & Cognitive Science. She then went on to pursue her Master's degree in Social Work at the State University of New York at Buffalo. After completing her Master's degree, Kristen began working at an outpatient cancer center where she provided care coordination and therapeutic support to patients and their families enduring cancer diagnoses, treatments, and end of life. She then worked to pursue her clinical license in working with adults with significant and persistent mental illness in an outpatient setting. Kristen functioned not only as a primary therapist but also as the crisis team leader, providing supervision to other clinicians and assisting clients both in the clinic and the community. Kristen believes in looking at the whole person in their environment when working with her patients. She comes from a nonjudgmental and empathetic standpoint and genuinely wants to put the patient's goals and values first. Kristen has experience in treating patients with anxiety, depression, OCD, Bipolar disorder, and personality disorders. Kristen is trained in Dialectical Behavioral Therapy and tends to utilize Cognitive Behavioral Therapy techniques in treatment. She has knowledge and interest in human motivation and performance related issues, and utilizes Motivational Interviewing and mindfulness skills to assist her patients with these concerns. Kristen also has training in treating anxiety and Obsessive Compulsive disorders and uses exposure therapy to assist patients in overcoming these struggles.‍

Meet Alex Starmer, LMHC, your friendly mental health counselor here at Talkiatry. She's not just a counselor; she's your partner on your mental health journey. Alex earned her Master of Science in Mental Health Counseling from Syracuse University in 2020 and has been in the field since January 2021, working closely with clients facing mental health and substance use challenges. Alex believes in the power of the mind-body connection, and she loves to share polyvagal exercises and mindfulness techniques to help you better understand yourself. She's always learning and growing, with ongoing training in Internal Family Systems (IFS) and eye movement desensitization and reprocessing (EMDR). Her go-to tools for therapy are Acceptance and Commitment Therapy (ACT) and Cognitive Behavioral Therapy (CBT). With her, you can expect a compassionate and comprehensive approach to your mental well-being. You're in good hands with Alex.‍

Cody Chua is a licensed clinical social worker with extensive experience working in the mental health field. He has a passion for helping individuals, children, couples, and families by assisting them in finding their inner strengths and natural capabilities that aid in creating positive change and fostering healthy relationships. Cody completed school at the University of Houston's Graduate College of Social Work, in Houston, TX, while completing his practicum at Texas Children's Hospital Outpatient Psychiatry Clinic. Cody has 3 years of experience as a therapist in inpatient, outpatient, and virtual settings, offering individual, group, and family counseling to teens and adults. He specializes in working with clients with mood disorders, behavioral issues, grief and trauma, substance abuse, and co-occurring disorders. Cody tailors his treatment approach to each individual client, and has experience with various modalities, including mentalization based therapy, logotherapy, and cognitive based therapy. Outside the therapy room, Cody is passionate about cooking, travel, hiking, drawing, music, and theater. He enjoys spending time with his dog, and his family.

Penny Clark is a Licensed Professional Counselor, who earned her Master of Arts degree in Counseling Psychology at Monmouth University in West Long Branch, New Jersey in 2004. Penny also completed a one-year training to become a Certified Health Coach through the Institute for Integrative Nutrition in New York in 2017. Penny has more than 20 years of counseling experience and has worked with individuals, couples and families, beginning by working with 9/11 displaced workers and recovery workers, including police, firemen and EMTs, and then Hurricane Katrina and Superstorm Sandy families, after which she worked with bereaved military families, homeless veterans, and other homeless men. Penny has done individual, couples, career and relationship counseling. Penny has worked in various levels of care including inpatient, outpatient, intensive outpatient and partial care programs. Penny has answered the National Suicide Prevention Hotline 800-273-TALK, has worked in a psychiatrist’s office, and in her own private practice. Penny also worked at a drug and alcohol detox and rehabilitation program.  Penny has worked with individuals with Depression, Anxiety, PTSD, health and medical challenges, substance abuse, and the specific challenges that seniors face.

Penny provides a safe, therapeutic environment in which clients can share and process their thoughts and feelings, gain insight, and set and reach realistic and achievable goals. Penny’s primary goal is to develop a trusting relationship with her clients and helping them to improve their lives.

Penny uses Cognitive Behavioral Therapy, (CBT,) Positive Psychology, Psychodynamic Therapy, Solution Focused Therapy, Motivational Interviewing, and Psychoeducation while working with clients. Penny enjoys assisting clients in determining where they are and where they would like to be, the steps they need to take to get there, and in identifying and overcoming any obstacles that may be in their way.

‍