Aurianna Santos, MD

Melissa knows first-hand how powerful the counseling experience can be. Melissa committed herself to the hard work of deep interpersonal counseling and has a passion to help others build a life of hope, joy, and resiliency. As an undergraduate, she studied at Toccoa Falls College in the mountains of North Georgia. She finished her master's degree in Clinical Mental Health Counseling and began working in the Crisis Stabilization Unit. Melissa assisted with the opening of a psychiatric hospital, advocating for the needs of the patient. She has served in Jerusalem and Africa and strives to be inclusive of everyone as an individual of significant value. Melissa focuses on building a strong rapport with her patients, highlighting their strengths, teaching mindfulness, boundaries, emotional regulation strategies, and often writing trauma narratives. She utilizes Solution Focused Therapy, Dialectical Behavioral Therapy, and Trauma-Focused Cognitive Behavioral Therapy. ‍

Background and credentials

Dr. Stefan is a psychiatrist with extensive experience in outpatient care, inpatient care, and assertive community treatment. She has served as a medical director for large institutions, overseeing the treatment of individuals with complex mental illnesses. Born and raised in Puerto Rico, she is fluent in both English and Spanish. She earned her medical degree from the University of Puerto Rico School of Medicine and completed her psychiatry residency at the University of Florida, where she received recognition for her skills as a psychotherapist.

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Treatment approach

Dr. Stefan is deeply committed to patient-centered care, adapting her role to the individual needs of each patient. She believes in treating the whole person, rather than just a diagnosis, recognizing that each patient has unique psychosocial circumstances. She has a strong foundation in psychotherapeutic interventions and is dedicated to providing engaging, compassionate, and meaningful therapy in every patient interaction. With over 10 years of experience as a psychiatrist, she has worked extensively in telemedicine since 2013, ensuring that remote care is as effective and personal as in-person visits.

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What you can expect in a first visit

Patients meeting Dr. Stefan for the first time can expect a comprehensive and holistic evaluation that considers their symptoms, personal history, and life circumstances. She takes the time to build strong therapeutic relationships, fostering a caring and engaging environment where patients feel understood and supported. Whether through telemedicine or in-person care, she prioritizes personalized treatment plans that integrate medication management and psychotherapy, ensuring the highest quality of care tailored to each patient’s needs.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Suneja practices psychiatry through a collaborative, integrative, disability and healing justice-informed lens. He rejects oversimplified binaries, recognizing that healing requires embracing complexity. His training includes Columbia, Johns Hopkins, and a global mental health fellowship at UCSF. His clinical interests include anxiety, OCD, women’s reproductive mental health, climate stress, intergenerational trauma, immigrant and refugee mental health, and substance use concerns. Based in Tucson, he enjoys desert life, reading, baking, making art, and spending time with his two dogs.

Dr. Suneja provides a healing space that prioritizes each service user’s goals and lived experiences. His approach integrates psychiatric and psychotherapeutic practices with complementary, alternative, and natural therapies, as well as harm reduction. His approach is neurodivergence-, queer-, and gender-affirming as well as trauma-informed. Rejecting the binary of “mentally ill” vs. “mentally healthy,” he recognizes the mind, body, and soul’s inherent complexity.

Dr. Suneja tailors care to each service user. The first session explores goals, treatment options, and optimal meeting frequency. In many cases, visits are more frequent at the beginning of treatment and spaced out over time. He prefers visits at least every 4-6 weeks and integrates psychotherapy into all treatment plans, with many service users benefiting from ongoing deeper therapeutic work.

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Bridgette K. Hathaway, LCSW holds the position of clinical therapist at Talkiatry. She is board-certified in clinical social work. She has been practicing for over 5 years. Ms. Hathaway's practice focuses on individual psychotherapy. Typically, she offers this in conjunction with solution-focused motivational interviewing and cognitive behavioral therapy, in 60-minute visits. She received her bachelor's degree in liberal arts with a focus in behavioral neurobiology and women's studies from Harpur College at Binghamton University, and her master's degree in social work at the College of Community and Public Affairs at Binghamton University. Additionally, Ms. Hathaway studied abroad in Blantyre, Malawi, Africa, completing an Asset-Based Community Development program promoting social-emotional wellbeing for youth. After completing training, she returned and worked in her local community, Binghamton, NY, in myriad roles. First, with adolescents at the Promise Zone Summer Zone Summer Camp as program coordinator, continuing to focus on the wellbeing of youth, before becoming the MICA enhanced residential coordinator for Fairview Recovery Services, where she spent time providing addiction services to the dually diagnosed. She was then the residential treatment center social worker at the Children's Home of Wyoming Conference focused on service provision to adolescent males, before becoming a behavioral health counselor providing integrated mental health and addiction services to individuals of all ages, at Family and Children's Counseling Services. Further, Ms. Hathaway participated in continuing education in LGBTQ, Gender Identity, Expression, and Behavioral Health; OASAS Person-Centered Care and Harm-Reduction; Integrated Mental Health Addictions Treatment; NYSED Safe Schools Against Violence in Education; Borderline Personality Disorder; Integrated Treatment-Individual Interventions; and Motivational Interviewing. Her auxiliary certifications include Child and Adolescent Needs and Strengths Needs Assessments, Therapeutic Crisis Intervention, ASIST-Applied Suicide Intervention Skills, and NYSDOH Opioid Overdose Naloxone Program.‍

Dr. Williams-Jules is an adult psychiatrist who focuses primarily on medication management in conjunction with supportive therapy. She completed her undergraduate training at Spelman College in Atlanta, GA, followed by her master's in public health degree at New York Medical College. She has completed medical school at American University of Antigua and finished her residency in psychiatry at the University of Texas Southwestern. Dr. Williams-Jules has a passion for treating adults with mental health disorders, especially within the perinatal population. She has a genuine interest in management of trauma, while also treating a vast array of disorders including depression, anxiety, bipolar disorder and posttraumatic stress disorder. She has worked with clients of varying cultures and demographics, and has experience with treating patients with medical comorbidities. Dr. Williams-Jules takes a delicate approach to diagnosis and management and believes in holistic care, which incorporates mindfulness and deep breathing techniques to address the mind and body connection. She tailors individualized treatment to address the specific needs of patients. Dr. Williams-Jules is a member of the American Psychiatric Association and the Dallas County Medical Society. She has presented her research at the Annual APA conference and is co-author of many published psychiatric papers.

Background and credentials

Dr. Matthew Koller is a board-certified adult psychiatrist who completed his undergraduate training at The University of Texas at Austin. He earned his medical degree from The University of Texas Health Science Center at San Antonio and completed his general adult psychiatry residency at Baylor College of Medicine in Houston, TX, where he served as Chief Resident of Education in his final year of training.

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Treatment approach

Dr. Koller believes that understanding a patient fully is essential before treatment begins, emphasizing a collaborative and patient-centered approach to care. His practice is primarily focused on medication management, but he also incorporates supportive therapy and other therapeutic modalities as needed. He may recommend including a therapist in the treatment plan to ensure comprehensive, well-rounded care. He has experience treating a wide range of mental health conditions, including depression, anxiety, insomnia, personality disorders, bipolar disorder, PTSD, and psychotic disorders.

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What you can expect in a first visit

During the first visit, patients can expect a thorough and individualized psychiatric evaluation, where Dr. Koller takes the time to understand their symptoms, history, and treatment goals. He prioritizes open communication and shared decision-making, working closely with patients to develop personalized treatment plans. While medication management is the foundation of his approach, he remains flexible and adaptive, incorporating therapy and other interventions as needed to help patients achieve optimal mental health.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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