Aurianna Santos, MD

Dr. Connie Hsiao is a double board-certified Adult and Child & Adolescent Psychiatrist. She earned her medical degree from Texas A&M College of Medicine, completed her Adult Psychiatry Residency at UT Health San Antonio, and pursued Child & Adolescent Psychiatry Fellowship at Baylor College of Medicine. Dr. Hsiao has extensive experience treating diverse patient populations across various clinical settings.

Dr. Hsiao values open communication, collaboration, and building a safe, supportive environment where patients feel heard and respected. She treats a wide range of mental health concerns—including depression, anxiety, ADHD, and life transitions—in children, adolescents, and adults. She emphasizes trust and mutual understanding in the therapeutic relationship.

In the initial visit, Dr. Hsiao conducts a comprehensive evaluation to understand each patient’s unique history, concerns, and goals. She utilizes evidence-based medication management alongside therapeutic strategies to create personalized treatment plans that reflect and support her patients’ needs and aspirations.

Background and credentials

Dr. Jessica Matthews is a board-certified general psychiatrist. She earned her medical degree from the University of Texas Health Science Center at San Antonio and completed her psychiatry residency at Tripler Army Medical Center in Honolulu, HI. After her training, she was stationed at Fort Hood, TX, where she worked as a staff physician in the inpatient unit at Carl R. Darnall Army Medical Center and later became the inpatient medical director. She subsequently transitioned to outpatient care, serving as a staff physician and later as clinic chief in the outpatient embedded behavioral health clinics. She continued working as a staff physician after leaving the military.

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Treatment approach

Dr. Matthews specializes in medication management, often incorporating supportive and cognitive-behavioral-focused therapy into treatment. Follow-up visits typically last 30 minutes, during which she evaluates progress and adjusts treatment as needed. She takes a collaborative approach and may recommend additional therapy when she believes it will optimize patient outcomes. Her primary areas of focus include treating adults with depression, anxiety, and stress/trauma-related disorders.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive evaluation where Dr. Matthews takes the time to understand their symptoms, history, and treatment goals. She prioritizes a structured yet patient-centered approach, discussing medication management options while considering therapeutic interventions tailored to individual needs. If necessary, she may recommend additional therapy as part of a well-rounded treatment plan.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Kerry O'Leary is a board-certified adult psychiatrist who joined Talkiatry after she completed her psychiatry residency. Dr. O'Leary provides patient-centered care and understands the importance of actively involving patients in their treatment journey. She believes that every patient deserves personalized care tailored to their unique needs and circumstances. She utilizes evidence-based treatments combined with a comprehensive approach to address not only the symptoms but also the underlying factors contributing to her patients' distress. Although her practice focuses on medication management, she also provides supportive therapy and may recommend more intensive therapy when indicated. Dr. O'Leary approaches each patient with empathy and understanding, fostering a supportive and nonjudgmental environment. Dr. O'Leary completed her undergraduate training at The University of Texas at Austin and pursued her medical degree at The University of Texas Medical Branch in Galveston. She also graduated with a Master's in Public Health from Columbia University in New York. She went on to complete her general adult psychiatry training at Baylor College of Medicine in Houston. Dr. O'Leary focuses on treating the adult population from ages 18+. She utilizes both pharmacological and psychotherapeutic treatment interventions and has experience in treating a variety of diagnoses including depression, anxiety, bipolar disorder, insomnia, PTSD, OCD, and psychotic disorders.

Background and credentials

Dr. Diane Lewis is board-certified in general psychiatry by the American Board of Psychiatry and Neurology. She earned both her undergraduate and medical degrees at Texas A&M University (College Station and Temple, TX) before completing her general psychiatry residency at UT Southwestern - Austin Programs (now Dell Medical School residency programs). After her residency, she practiced for eight years as a staff psychiatrist at the University of Texas' student counseling center. She also has experience working in hospital admissions and emergency department settings.

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Treatment approach

Dr. Lewis employs a medication-management-focused approach typically paired with supportive therapy during 30-minute follow-up visits. She strongly values a collaborative treatment approach, frequently encouraging patients to incorporate additional therapy for the best outcomes. Her primary specialty is college mental health, treating patients aged 18-45 with a range of mental health conditions from mild to complex. Dr. Lewis emphasizes authenticity, compassion, and recognizing patients beyond their diagnoses, providing care tailored to individual circumstances and goals.

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What you can expect in a first visit

During a first visit, patients can expect Dr. Lewis to conduct a thorough evaluation, carefully listening to their concerns, and considering their symptoms within the broader context of their lives. Her patients appreciate her down-to-earth and compassionate communication style. She aims to create an environment where patients feel understood, respected, and actively involved in shaping their personalized treatment plan, often recommending additional therapy support when beneficial for achieving optimal outcomes.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Michael Padua is a graduate from the University of Nevada, Reno School of Medicine and completed his psychiatry residency training at Loyola University Medical Center at Maywood, IL. He is trained and experienced in diagnosing and treating various psychiatric disorders including depression, anxiety, psychosis, and bipolar disorder with a focus on posttraumatic stress disorder, women's mental health, and cultural psychiatry. He combines his clinical expertise with a passion for working with underserved populations and the LGBTQIA+ population to address mental health needs across various communities. Dr. Padua has experience working in a variety of settings, which includes working as an outpatient psychiatrist at a federally qualified health center (FQHC), and as a correctional psychiatrist at the Washoe County Sherriff's Office in Reno, NV. In addition to his clinical work, Dr. Padua has also participated in research and education, and has co-authored peer-reviewed articles in the fields of psychiatry and biology.

Dr. Shafi completed his undergraduate studies in biology at the University of Nevada Las Vegas. He then earned his medical degree from Touro University Nevada College of Osteopathic Medicine. He went on to complete his psychiatry residency at the Kirk Kerkorian School of Medicine at UNLV, where he was awarded “Master of the PRITE” for achieving the highest score on the Psychiatry Resident In-Training Examination.

Dr. Shafi specializes in the treatment of various psychiatric conditions including anxiety, depression, bipolar disorder, ADHD, and PTSD. He has practiced in multiple settings including inpatient psychiatric facilities, outpatient mental health clinics, and the VA system.  

Dr. Shafi primarily focuses on medication management in conjunction with supportive psychotherapy. Using a collaborative and patient-centered approach, he provides personalized care by tailoring treatment to his patients’ unique needs. Dr. Shafi’s curiosity and compassionate nature allow him to connect with patients from all walks of life. He is committed to creating a supportive environment where patients feel comfortable expressing their mental health concerns.

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