Aurianna Santos, MD

Dr. Alexandra Held is a general psychiatrist who holds a bachelor’s degree in psychology. She completed her psychiatry training at the University of Miami Miller School of Medicine. Her clinical interests include mood and anxiety disorders, PTSD, and OCD. She is passionate about incorporating psychotherapeutic tools into her practice, including supportive psychotherapy.

Dr. Held takes a warm, collaborative, and nonjudgmental approach to care. Her goal is to create a safe and supportive space where patients feel heard and empowered to take an active role in their treatment, using a combination of supportive psychotherapy and medication management.

During the first few sessions, Dr. Held will take time to get to know the patient—their history, current concerns, and what they hope to achieve through treatment. Together, they will develop a comprehensive plan that may include psychiatric medications and supportive therapy. Follow-up visits are typically focused on checking in, adjusting treatments if necessary, and continuing to build on progress.

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Tiffany Chaille is a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP) with nearly a decade of clinical practice and over 15 years of experience working in behavioral health. Her background includes inpatient and outpatient psychiatry, crisis-focused care, community mental health, integrated pain and psychiatry care, and telepsychiatry. She has a growing interest in functional and integrative approaches to mental health. Tiffany earned her Master of Science in Nursing as a PMHNP from Indiana University and her Bachelor of Science in Nursing from Indiana State University.

Tiffany believes mental health care is most effective when patients feel comfortable, supported, and truly heard. She takes a calm, compassionate, and nonjudgmental approach, meeting patients where they are. Her care focuses on practical, real-life treatment plans while considering sleep, stress, medical factors, and lifestyle influences. She values collaboration and aims for patients to feel informed, involved, safe, and confident throughout their care.

Tiffany begins by getting to know the person beyond the symptoms and understanding what brought them to care. She works collaboratively to develop individualized, realistic treatment plans using evidence-based medication management. Ongoing follow-up, thoughtful adjustments, clear communication, and a whole-person approach guide her work, with an emphasis on consistency and long-term support.

Background and credentials

Dr. Shama Milon is a triple-board eligible physician in Pediatrics, Psychiatry, and Child and Adolescent Psychiatry. She earned her undergraduate degree from Duke University and her medical degree from the University of Cincinnati College of Medicine. She completed her combined training in Pediatrics, Psychiatry, and Child and Adolescent Psychiatry at the Icahn School of Medicine at Mount Sinai in New York, where she served as chief resident during her final year of training.

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Treatment approach

Dr. Milon specializes in treating mood disorders, anxiety, PTSD, ADHD, OCD, and patients with co-occurring psychiatric and medical conditions. She is dedicated to outpatient care, focusing on long-term relationships with her patients. Her treatment approach is comprehensive, integrating medication management with psychotherapy, including psychodynamic psychotherapy, cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), play therapy, dyadic therapy, and family therapy. She emphasizes creating an empathetic, judgment-free space where patients and families feel supported and understood. If she believes additional therapy is necessary, she may recommend adding a therapist to the care team.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive psychiatric evaluation, where Dr. Milon carefully assesses physical, emotional, and psychological needs. She takes a holistic and patient-centered approach, ensuring that treatment plans are tailored to each individual’s unique circumstances. She prioritizes open communication and collaboration with both patients and families to create a structured, effective treatment plan that may include medication management and therapy interventions.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Background  and credentials    

Dr. Andrew Lelin is a board-certified Psychiatrist in Adult Psychiatry. He  received his bachelor's degree from Johns Hopkins University and a master's  in Medical Humanities, Compassionate Care, and Bioethics from Stony Brook  University. Dr. Lelin earned his medical degree from Hofstra-Northwell School  of Medicine and completed his residency at Rutgers-Robert Wood Johnson School  of Medicine, where he specialized in advanced psychopharmacology with diverse  patient populations. He also has extensive training and experience in  psychotherapeutic modalities, including psychodynamic therapy,  cognitive-behavioral therapy, habit-reversal therapy, and cognitive  processing therapy. Following his training, Dr. Lelin provided inpatient  consultation and crisis intervention services in New York City.    

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Treatment approach    

Dr. Lelin employs a compassionate, humanistic approach designed to align  closely with his patients' personal goals and values. His method integrates  advanced psychopharmacology with psychotherapeutic techniques such as  psychodynamic, cognitive-behavioral, habit-reversal, and cognitive processing  therapies. He aims to carefully balance diagnosis, avoiding both  overdiagnosis and underdiagnosis, to ensure precise and tailored care. Dr.  Lelin’s approach is particularly effective in addressing conditions like  anxiety, depression, bipolar disorder, OCD, trauma-related issues, and other  psychiatric conditions.    

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What you can expect in a first visit    

During the initial visit, patients can expect a comprehensive, detailed  evaluation designed to thoroughly understand their individual experiences and  needs. Dr. Lelin prioritizes establishing a compassionate and comfortable  environment where patients can openly discuss their concerns and goals. This  initial assessment is followed by meticulous and thoughtful follow-ups,  providing clarity and direction in the treatment process.    

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Why Talkiatry?    

We’re a virtual mental health practice that makes it easy to find great  care. We combine quality and convenience to help you thrive—faster. Our  providers, like this one, are highly trained experts who speciualize in  medication management and collaborate with you on a treatment plan that fits  your needs and comfort level.

Dr. John's practice focuses on medication management, offered in conjunction with emotionally focused therapy in 30-minute follow-up visits. Occasionally, Dr. John may believe that additional therapy is also needed and ask that you bring a therapist into your care team to provide the best outcome. Dr. John strongly believes in a compassionate, collaborative approach and will provide psychoeducation to help patients make informed decisions and achieve their treatment goals.

Background  and credentials    

Dr. Christine Reyes is a bilingual Spanish-speaking adult psychiatrist with  25 years of experience. She completed her residency in Adult Psychiatry at  Saint Vincent's Hospital and Medical Center in New York City and subsequently  completed a Child Psychiatry fellowship at the University of Pennsylvania in  Philadelphia. Dr. Reyes has extensive experience practicing in outpatient and  community mental health settings.    

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Treatment approach    

Dr. Reyes provides compassionate psychiatric care using pharmacotherapy  combined with supportive psychotherapy. She specializes in treating anxiety,  depression, bipolar disorder, post-traumatic stress disorder (PTSD), and  numerous other psychiatric conditions. Additionally, Dr. Reyes emphasizes  nutritional counseling, assisting patients in achieving and maintaining a  healthy weight as part of their overall wellness plan.    

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What you can expect in a first visit    

Patients can expect a compassionate and thorough initial assessment aimed  at understanding their psychiatric symptoms, personal health goals, and  lifestyle considerations. Dr. Reyes combines medication evaluation with  supportive psychotherapy and may discuss nutritional guidance as part of a holistic  treatment plan. She prioritizes creating a supportive environment for  bilingual (English/Spanish) patients to openly discuss their mental health  concerns.    

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Why Talkiatry?    

We’re a virtual mental health practice that makes it easy to find great  care. We combine quality and convenience to help you thrive—faster. Our  providers, like this one, are highly trained experts who specialize in  medication management and collaborate with you on a treatment plan that fits  your needs and comfort level.