Barbara Pack, LPCC

Michelle Kaplan, LCSW, is a Licensed Clinical Social Worker with over 20 years of experience supporting individuals across the lifespan. She works with clients facing depression, anxiety, trauma, life transitions, and family system challenges, drawing on her experience in community and outpatient mental health settings.

Michelle is committed to helping clients navigate challenges and create positive change. She provides a safe, confidential space for exploring thoughts, feelings, and behaviors. Using active listening, empathy, support, and cognitive behavioral therapy, she collaborates with clients to identify challenges, develop coping strategies, and promote personal growth.

Michelle begins by discussing a client’s reasons for seeking therapy, reviewing their history, and exploring goals and concerns. Together, they establish a therapeutic rapport and create an individualized treatment plan tailored to the client’s needs, priorities, and desired outcomes.

Biankah Kiser-Miranda is a Licensed Mental Health Counselor with seven years of experience supporting teens, adults, and families. She specializes in trauma, depression, anxiety, grief, obsessive-compulsive disorder, mood disorders, and concerns related to self-esteem and self-advocacy. Her approach is warm, collaborative, and strengths-based, with an emphasis on creating a safe, supportive space where clients feel heard and understood.

Biankah believes that every individual has the capacity to heal and grow. She works to build trusting relationships and partners closely with clients to identify goals that feel meaningful and attainable. Drawing from evidence-based practices such as CBT, DBT, person-centered therapy, solution-focused therapy, and mindfulness, she tailors treatment to each client’s unique needs.

Biankah begins by learning about each client’s experiences, strengths, and challenges. Together, they develop a collaborative treatment plan that supports growth, resilience, and practical skill-building. Her work is paced thoughtfully, ensuring clients feel supported as they navigate challenges and move toward lasting change.

Dr. David Guggenheim is an experienced clinical psychologist and health care administrator. He has worked with patients at different stages of life, including children, adolescents, and adults, and he has treated patients living with a wide range of mental health conditions, including anxiety, depression, post-traumatic stress disorder (PTSD), substance use, and attention-deficit hyperactivity disorder. Dr. Guggenheim has specific training in Trauma-Focused Cognitive Behavioral Therapy, Motivational Interviewing, and foundational training in dialectical behavioral therapy. Prior to joining Talkiatry, Dr. Guggenheim served as the Chief Behavioral Health Officer at Callen-Lorde Community Health Center in New York City, specializing in LGBTQ+ health care. In that role, he oversaw teams of providers including psychiatrists, psychologists, and social workers, who collectively provided care to thousands of patients in the New York metropolitan area. While at Callen-Lorde, he also served as co-chair for the behavioral health subcommittee of the Community Health Center Association of New York State; worked as an Adjunct Professor at Post University; and performed volunteer clinical work at the Weill Cornell Center for Human Rights. Before joining Callen-Lorde, Dr. Guggenheim worked as Associate Chief Behavioral Health Officer at Community Health Center, Inc., a federally qualified health center in Connecticut. A recognized expert, Dr. Guggenheim has delivered lectures to audiences ranging from medical schools to corporate executives, and he has been quoted in national media including The Advocate, Yahoo Finance, and Teen Vogue. Dr. Guggenheim has also been honored with an Early Career Achievement Award from the American Psychological Association in 2016. Dr. Guggenheim received his Bachelor of Arts from the University of Connecticut in 2002 and his Doctor of Psychology in Clinical Psychology from the American School of Professional Psychology at Argosy University/Washington, DC in 2009.

Alexia Ford is a Licensed Clinical Social Worker with over 20 years of experience in various aspects of mental health and co-occurring disorders. She obtained her MSW from Clark Atlanta University (Atlanta, GA.) and later obtained her MDiv and MPT from Columbia Theological Seminary (Decatur, GA.).

Alexia is a wife, mother, daughter & sister who has also experienced life's challenges that may identify with your story in some way. Alexia is known for her empathic listening and attention to verbal and non-verbal cues. Her approach is individualized and non-judgmental in hopes of creating and holding a safe and comfortable space for all to be their true, authentic selves. Alexia is intentional with developing rapport and meeting clients where they are without criticism but will also gently challenge stagnant behaviors respectfully and when necessary.

Alexia prefers to work with adult age to geriatric age clients and couples using strengths-based and affirming perspectives. She uses several modalities, such as, CBT, ACT, IPT, BA, Solution Focused therapy, Client centered therapy, Mindfulness, meditations, breathing exercises, positive affirmations, spirituality, bereavement, existential concerns and other appropriate evidenced based approaches and interventions. Alexia is a “movie and series buff” and will often incorporate movie scenes, themes and character traits to add to discussion and use to demonstrate examples of behaviors and consequences.

Audrey O'Neal is a licensed mental health counselor who works with adults. She has a variety of specialties including anxiety, depression, stress management, life transitions, goal attainment, grief and loss, and relationships. Her focus is on delivering patient centered care and holds a Master of Science in Mental Health Counseling from Walden University and is a Doctor of Clinical Psychology candidate at California Southern University.  

Audrey O'Neal Her approach is characterized by warmth and empathy, and she employs techniques such as Cognitive Behavioral Therapy (CBT), Solution Focused Therapy (SFT), Psychodynamic therapy, and Mindfulness based therapy as well as hypnotherapy to empower clients with coping strategies and help them reach their personal objectives.

Audrey O'Neal is committed to fostering a therapeutic alliance that supports, validates, and inspires personal growth. She uses a variety of innovative modalities such as hypnotherapy, mindfulness, solution-focused therapy, cognitive behavioral therapy, psychodynamic therapy to help foster change, explore the root causes of limiting beliefs and problems, and empower her clients.

Catherine is a graduate from the City University of New York (CUNY) Brooklyn College where she received her Master's Degree in Mental Health Counseling. She is a Licensed Mental Health Counselor experienced in working with adults that struggle with an array of different issues for the past 7 years, both in outpatient and private practice settings. Coupled with her empathic and non-judgmental attitude, she uses a person-centered approach when working with clients. She strives to meet the clients where they are at. Catherine has a passion for helping others reach their full potential, rebuild their confidence, and gain a better insight into themselves through using psychodynamic and CBT interventions. She promotes and encourages "progress over perfection."