Barbara Pack, LPCC

Ethan Bardell holds the position of Psychotherapist at Talkiatry. He completed both his undergraduate and graduate training at Clarion University of Pennsylvania. Ethan obtained his BS in Rehabilitative Sciences and Human Services with a concentration in developmental disabilities. Ethan then completed his MS in Clinical Mental Health Counseling. Ethan has a strong background in community mental health work, where he has worked with individuals, couples, families, and groups using a client-centered approach that is both gentle and supportive. In sessions, Ethan works to create a welcoming space where individuals can both process and make sense of their unique experiences, while using a combination of modalities to best fit the needs of each individual. Ethan has a true passion and interest in treating a wide array of psychiatric disorders including anxiety, depression, bipolar disorder, posttraumatic stress disorder, dual disorder, and substance use issues, and various personality disorders.‍

Dr. Peter Hsieh has experience practicing in both outpatient and inpatient psychiatric settings. He earned his medical degree from the Zucker School of Medicine at Hofstra/Northwell and completed his psychiatry residency at Zucker SOM at Mather Hospital.

Dr. Hsieh values patient education and shared decision-making. He fosters a nonjudgmental environment where patients feel heard and supported, working collaboratively to develop a treatment plan that fits their goals and needs.

Dr. Hsieh begins with a comprehensive psychiatric evaluation and partners with each patient to create an individualized treatment plan that aligns with their values and evidence-based care. His approach often combines medication management with psychotherapeutic modalities.

Audrey O'Neal is a licensed mental health counselor who works with adults. She has a variety of specialties including anxiety, depression, stress management, life transitions, goal attainment, grief and loss, and relationships. Her focus is on delivering patient centered care and holds a Master of Science in Mental Health Counseling from Walden University and is a Doctor of Clinical Psychology candidate at California Southern University.  

Audrey O'Neal Her approach is characterized by warmth and empathy, and she employs techniques such as Cognitive Behavioral Therapy (CBT), Solution Focused Therapy (SFT), Psychodynamic therapy, and Mindfulness based therapy as well as hypnotherapy to empower clients with coping strategies and help them reach their personal objectives.

Audrey O'Neal is committed to fostering a therapeutic alliance that supports, validates, and inspires personal growth. She uses a variety of innovative modalities such as hypnotherapy, mindfulness, solution-focused therapy, cognitive behavioral therapy, psychodynamic therapy to help foster change, explore the root causes of limiting beliefs and problems, and empower her clients.

Dr. John Hendrick is a practicing psychiatrist who has recently served as medical director for clinical services at Erlanger Behavioral Health Hospital in Chattanooga, TN. After several years of private practice, he had served as Chief of Inpatient Psychiatric Services and then as Chief of Psychiatry at Mountain Home VA Medical Center. During his time at Mountain Home VA he was also a Professor of Psychiatry at Quillen Medical School at East Tennessee State University where he taught General Psychiatry courses and the Neurosciences of Psychiatry. His specialties include affective and anxiety disorders and he has specific expertise in neuropsychiatry, psychopharmacology and alternative treatments for affective disorders. He is a Distinguished Life Fellow of the American Psychiatric Association and is a Past President of both the Tennessee Psychiatric Association and the Southern Psychiatric Association. He has been awarded a Distinguished Service Award from the United States Public Health Service. He has been twice named the Outstanding Teacher Award from the ETSU Psychiatry Residency program and was awarded Course Director of the year for the Neurosciences residency course he developed. He holds an Irma J. Bland Award for Excellence in Psychiatric Education from the APA. He has an extensive psychiatric background in practice and as a teacher. He practices psychotherapy from an Eriksonian perspective and is well versed in individual and psychodynamic psychotherapies.

Giulia Ferrero earned her Bachelor of Arts and Sciences in Sociology, Ethnic Studies, and Women & Gender Studies at the University of Colorado in Boulder, and received her Master of Social Work from Columbia University with an emphasis in children, youth, and families. Giulia is licensed by the State of Texas as a master social worker (LMSW), and is dedicated to helping people who struggle with mental health concerns. She believes that change happens when people are given the support they need to draw on their own strengths and realize their potential to live fulfilling, happy lives. Giulia advocates a holistic approach when working with her clients and incorporates various treatment styles including, but not limited to, cognitive-behavioral, family systems, solution-focused, and psychodynamic. During her graduate program, Giulia worked extensively with children, utilizing play therapy techniques alongside a trauma-focused treatment approach. She specializes in individual therapy with an emphasis on issues such as PTSD, autism, stress, anxiety and depression, grief and loss, women's issues, family/relationship issues, life transitions, and personal growth. Giulia especially enjoys working with young adults and is committed to working with each person in a confidential, effective manner to help the individual accomplish his/her/their goals.

Melissa Sims, MSN, APRN, PMHNP-BC, is a board-certified psychiatric mental health nurse practitioner who is passionate about delivering high-quality, compassionate, and comprehensive mental health care. She earned her Master of Science in Nursing from the University of Alabama at Birmingham in 2022 and has since worked in both community mental health and correctional settings.

Melissa takes a collaborative approach to care, working closely with other mental health professionals, medical providers, families, and relevant support systems to ensure well-rounded treatment. She emphasizes a patient-centered, individualized approach, combining medication management with psychotherapy to meet each person’s unique needs.

Patients working with Melissa can expect a thorough evaluation, accurate diagnosis, and a personalized treatment plan tailored to their mental health goals. One of her core priorities is to empower individuals to make informed decisions about their care by providing education grounded in research, evidence-based practices, and clinical experience.

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