Barbara Pack, LPCC

James "Derek" Slover, LPC-S (but just call him Derek), has been practicing counseling since 2006. He has worked in a wide range of settings, including community clinics, hospitals, and telehealth- and now helps teens, parents, and adults navigate the challenges of anxiety, mood disorders, behavior issues, and more.

Derek's approach is collaborative, practical, and rooted in evidence-based care. He brings humor, clarity, and a no-nonsense style to counseling, believing that treatment should make sense and feel useful. You won't get psychobabble or a 47-slide PowerPoint presentation- just honest conversations, thoughtful listening, and tools that work. His clinical toolbox includes CBT, Parent Management Training, Exposure & Response Prevention, and other proven approaches tailored to each person's needs.

Counseling with Derek starts with a thorough assessment to understand what’s been getting in your way. From there, you’ll work together to set goals that reflect your values and priorities. Counseling typically moves through three phases: 1) building a strong therapeutic relationship, 2) doing the deep work of change, and 3) maintaining progress and preparing for graduation- because counseling should be a launchpad, not a lifelong subscription.

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Diamond Junior received her bachelor’s degree in arts & psychology 2007 & two master’s degrees in science, one in Community Mental Health Counseling and the second one in School Counseling Education, in 2011 and 2018. Diamond Junior now has her License in Mental Health Counseling, her Credentialed Alcoholic & Substance Abuse Counseling Certification-Trainee, and her Permanent Certification in School Counseling. Diamond is also currently in doctoral school for her School Psychology degree. Diamond is a former Alcohol and Substance Abuse Preventive Worker & Treatment and Therapeutic Foster Care Family Specialist. Diamond is now currently, an on-line therapist and has her own Mental Health Counseling Private Practice in Buffalo. Diamond's treatment styles & modalities include Trauma-Informed Therapy, Cognitive-Behavioral Therapy, and Grief Therapy.

When working with Diamond, a new patient should know that she is very down to earth and professionally direct. Diamond practices individualism and treat each patient as their own person. Diamond develops treatment plans with the patient, that tailors to each of their individual needs. Diamond is also the co-founder of an All-girls mentoring & educational program called, "Unique Sisters. Unique Sister was started in 2014 and is owned by my mother, Rhodesia Jackson.

Diamond's typical process when working with patients is to first establish a therapeutic rapport by asking open-ended questions. Diamond asks questions such as, "Have you been in therapy before, including as a  child or teen (if the patient is over 18)"? This helps Diamond starting point to build a trusting & individualized relationship with the patient. Diamond's next question would be, "Why did you first enter therapy & we're you diagnosed with any mental health disorders"? Diamond continues to go on and ask if the client is or has been on psychotropic medications and what brings them back to therapy. Diamond gathers all of this information during the first two session and then ask the patient if any skills were built during their therapy journey & if they still utilize the skills. Finally, Diamond would administer the ACE Questionnaire to assess for childhood trauma, if the patient is over 18 years of age.

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Erin Ellis is a Licensed Mental Health Counselor (LMHC) in New York. Erin has over 5 years of experience working with adults seeking help with anxiety, depression, other mood disorders, stress, life transitions, LGBTQ+ issues, and trauma. Erin received her Bachelor of Arts in Social Work from Nazareth College in Rochester, NY followed by a Master of Science in Mental Health Counseling from Medaille College in Buffalo, NY. Erin has prior experience working for a local hospital in the comprehensive psychiatric emergency program (CPEP) where she provided crisis intervention services.  Erin also has prior experience working in substance abuse in providing mental health counseling treatment on an inpatient unit. Additionally, Erin has worked in community mental work with a variety of different populations. Erin’s therapeutic approach is eclectic in nature, and client centered. Erin collaborates with her clients, meeting them where they are and helping them find personalized solutions to achieve their goals and become their best selves.  Erin utilizes a combination of approaches including mindfulness techniques, cognitive/dialectical behavioral skills (CBT, DBT), as well as compassion and strength-based approaches. Your first session is a chance for us to get to know each other and discuss what brings you to therapy. It’s normal to feel nervous; therapy is a process we’ll build together over time. We’ll move at your pace, one step at a time, and I’ll be here to guide you throughout.

Natisha Joseph is a Licensed Mental Health Counselor (LMHC) with a Master of Science in Mental Health Counseling from Mercy University and certification as a Trauma Specialist. Her career began even before completing graduate school in 2014, with more than 10 years of experience providing services to youth in residential treatment. She has also served adults with developmental and intellectual disabilities as a Residential Coordinator for 8 years, supported patients in palliative care for 5 years, and has spent the last 4+ years as a dedicated Mental Health Counselor in both inpatient and outpatient settings.

Natisha values open communication and collaboration, working with clients to set clear treatment goals. She creates a warm, respectful, and nonjudgmental environment where individuals feel supported and validated in their therapeutic journey. With a structured yet flexible approach, she helps patients navigate challenges such as trauma, emotional dysregulation, and self-care while fostering healing, growth, and problem-solving.

In the first session, Natisha takes time to understand each patient’s history, concerns, and goals. She builds therapeutic relationships rooted in trust, confidentiality, and respect, and co-develops individualized treatment plans tailored to each person’s needs. Drawing from CBT, ACT, and trauma-informed interventions, she provides active treatment through weekly or biweekly sessions, reviewing and adjusting goals to support ongoing progress.

Chelsea is a Licensed Clinical Social Worker with over 7 years of experience in the field of mental health. Chelsea studied Sociology at the University of North Carolina in Charlotte North Carolina and obtained a master’s degree in social work at Norfolk State in Virginia. She has experience working with adolescents, adults, seniors, and families in various practice settings, such as psychiatric facilities, crisis stabilization/ substance abuse units, and outpatient agencies.

She specializes in working with individuals challenged with PTSD, Depression, Anxiety, Stress, Self-defeating thoughts, Communication, Boundary setting, Coping Skills, Parenting, and Life transitions. Chelsea is passionate about providing holistic modalities of treatment to assist clients to manage mental health. She has experience using Cognitive Behavioral Therapy, Person-Centered, Solution Focused, and Mindfulness Techniques, Person-Centered and Trauma-Focused Cognitive Behavioral Therapy

Chelsea's approach is empowering, direct, collaborative, and solution-focused, and she uses treatment modalities specific to the client's needs and goals. She believes in meeting clients where they are, advocating for clients’ needs, and creating a safe space for individual healing.

Chelsea is aware of the stigma created surrounding mental health in vulnerable communities. Chelsea believes that seeking therapy is a sign of strength and resiliency. Chelsea is honored to be able to support you on your journey toward healing and evolving.

Tekisha Norwood, LCSW, is a Licensed Clinical Social Worker with over a decade of experience supporting adults navigating mental health challenges, chronic illness, trauma, life transitions, and aging-related concerns. She has an extensive background in inpatient, outpatient, and residential settings, including roles at the VA community outpatient program, skilled nursing homes, and as a crisis and behavioral health therapist in private practice. Tekisha earned her BSW (2010) and MSW (2012) from the University of Southern Mississippi and is a Certified Clinical Trauma Professional. She is passionate about empowering clients through individualized, compassionate care that meets each person’s unique needs.

Tekisha offers a safe, supportive, and welcoming environment centered on compassion, cultural awareness, and mutual respect. She ensures that every client feels seen, heard, and valued without judgment. Her therapeutic approach is collaborative and flexible, designed to align with each individual’s goals for growth and healing.

During the first session, Tekisha conducts a thorough psychosocial assessment to understand each person’s background, challenges, and goals. Together, she and the client create a personalized treatment plan that guides the therapy process. Follow-up sessions focus on working through the plan collaboratively, with ongoing support, reflection, and adjustments as progress unfolds.