Barbara Pack, LPCC

Grace is a LCSW, and LISW-CP licensed in Florida, North Carolina, and South Carolina. She holds a Bachelor of Science in Family and Consumer Sciences with a specialization in Nutrition from Solusi University in Zimbabwe and a Master of Social Work in Clinical Practice from Andrews University in Berrien Springs, MI. Grace has 20 years of experience providing mental health and psychotherapy services to diverse populations in various settings, including telehealth, outpatient care, residential programs for youth and adults, Assertive Community Treatment, foster care, inpatient units, intensive in-home services, and private practice. Her approach is individualized, solution-focused, holistic, and goal-oriented, emphasizing clients' strengths and fostering a positive, affirming perspective. Grace specializes in treating individuals facing anxiety, depression, trauma, low self-esteem, mood instability, anger, unresolved emotional challenges, relationship difficulties, and life transitions. She works with adults, couples, and families. Grace's therapeutic techniques include counseling for emotional and personal growth, fostering purpose and meaning, and empowering self-esteem. Grace draws on evidence-based practices tailored to each client's needs, including Trauma-Informed Care, CBT, Trauma-Focused CBT, Motivational Interviewing, Collaborative Problem Solving, Positive Behavior Support, and Family Systems approaches.

Tamara McKlveen is a licensed mental health counselor and national certified counselor who has worked in the mental health field for the past seven years. Tamara is a compassionate mental health advocate who focuses on client-centered, strength-based techniques to support positive life changes. She has an eclectic style driven by client interest. She received her MA in Mental Health Counseling from South University in West Palm Beach, Florida. She has worked as a counselor, Social Service Coordinator and Social Service Manager for a Florida non-profit agency servicing adolescents and their families, helping to overcome barriers to communication, education and future success. Tamara has focused her work on clients struggling with trauma, depression, anxiety, and mood disorder. She has also worked with teens struggling with eating disorders and issues specific to the LBGTQ population. She has a special interest in families coping with Autism and other special needs. ‍

Ronda T. Alaniz, LPC, is a Licensed Professional Counselor with extensive experience providing therapy and case management for children, adolescents, and adults. She currently serves as a Remote Therapist with Hazel Health Services, conducting evaluations and offering evidence-based counseling for clients ages 4–25. With over nine years as a School Mental Health Counselor at Edgewood ISD, Ronda developed and implemented individual and group counseling programs for PK–12 students. She also brings valuable leadership experience as a former Program Director and Case Manager in nonprofit and social service settings. Ronda earned her Master of Arts in Psychology from Stephen F. Austin State University and her Bachelor of Science in Psychology from Texas A&M University.

Ronda creates a warm, supportive, and collaborative environment where clients feel heard and respected. She values open communication and works closely with clients to establish meaningful, achievable goals. Her approach integrates evidence-based methods tailored to each client’s developmental stage and individual needs. Ronda empowers clients through education, self-awareness, and practical coping skills, fostering growth, resilience, and emotional well-being.

Ronda begins with a comprehensive assessment to understand each client’s history, strengths, and challenges. She then collaborates on a personalized treatment plan centered on the client’s goals and progress. Utilizing Cognitive Behavioral Therapy (CBT) and Trauma-Focused CBT, Ronda ensures care remains effective and responsive. Her sessions emphasize emotional regulation, skill-building, and positive self-talk to promote lasting well-being.

With a lifelong commitment to helping others, Erica Boncella, LPC, began her career in Law Enforcement, focusing on Protection from Abuse cases. This experience inspired her to specialize in therapeutic practices that support healing. Symbolized by the lotus flower, her practice emphasizes resilience and transformation. Erica brings over 18 years of combined clinical and forensic experience, specializing in trauma recovery, PTSD, domestic violence, disordered eating, addiction, and support for Veterans and Law Enforcement professionals. She holds certifications as a CCTP, in Dual Disordered Eating/Trauma & Shame, and in Addictions.

Erica provides a compassionate, non-judgmental environment where clients feel understood and empowered. She treats everyone with respect and sensitivity, recognizing the courage it takes to pursue change. Her approach is individualized, helping clients cultivate healthier relationships with themselves. As she often says, “You don’t have to do it alone. I am here to support and empower you every step of the way.”

Erica begins each session with an open dialogue to understand clients’ questions and concerns. She collaboratively establishes preliminary goals, emphasizing that these may evolve naturally. She creates a safe space where clients are never pressured to discuss topics prematurely. Her practice is grounded in empathy, sensitivity, and individualized care, guiding clients toward a more fulfilling and empowered life.

Ernest Smith, LPC, specializes in supporting adolescents, young adults, adults, and older adults as they navigate grief, anxiety, depression, trauma, and life transitions. With a compassionate and client-centered approach, he creates a safe, nonjudgmental space for individuals to explore their experiences and build the skills necessary for healing, growth, and resilience.

Ernest draws from a range of evidence-based modalities—including solution-focused therapy, person-centered therapy, cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). He tailors each session to meet the unique needs of his clients, whether helping adolescents manage emotional regulation and identity development or supporting older adults in coping with grief and life changes.

Ernest provides trauma-informed care and recovery-focused strategies that foster emotional safety, self-awareness, and long-term well-being. His goal is to walk alongside each person with empathy, understanding, and practical tools that promote lasting change and inner strength.

Waded Baquerizo-Mahuad is an LPC (Licensed Professional Counselor) in the state of Pennsylvania. She received her Master's (M.A.) in Mental Health Counseling from Kutztown University in 2016. She is also a Clinical Psychologist in her home country of Ecuador. She has provided mental and behavioral services to children and their families as a therapeutic staff support and mobile therapist, providing in-home services and services in the community. She has worked in Community Mental Health and Private Practice where she has gained experience treating various Mental health diagnoses that include PTSD, Anxiety, Depression, OCD, Grief, Adjustment Disorders, etc. As an experienced bilingual counselor, she utilizes an eclectic approach in her practice, taking into consideration the stage and uniqueness of her client's psychological, emotional, and social needs. Some of her approaches in therapy are the person-centered approach, cognitive behavioral therapy, psychodynamic approach, motivational interviewing, and solution-focused approach. She integrates Sensory Motor techniques as well as Mindfulness and Grounding techniques. In her practice, she also applies a Strength-Based Modality and Trauma-informed Focus. She also implements Eye Movement Desensitization and Reprocessing (EMDR) interventions.