Alexandra Starmer, LMHC

LaJoya McDonald is a Licensed Clinical Social Worker (LCSW) with extensive experience across outpatient, telehealth, and managed care settings. She holds a Master’s degree in Social Work and specializes in treating anxiety, depression, trauma, grief and loss, and life transitions.

LaJoya is dedicated to creating a safe, supportive, and collaborative environment where clients feel heard and empowered. Her treatment style is integrative and person-centered, utilizing evidence-based approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma therapy, Motivational Interviewing (MI), Solution-Focused Therapy, Interpersonal Therapy, Psychodynamic Therapy, supportive therapy, goal-oriented therapy, and mindfulness-based techniques.

LaJoya helps clients explore their thoughts, emotions, and patterns while developing practical tools for coping, healing, and growth. She believes in tailoring each treatment plan to the unique goals, strengths, and values of the individual, and takes pride in walking alongside her clients through life’s challenges with compassion and respect.

‍

Henna, LMHC, has experience providing trauma-informed, culturally responsive care to adults and couples in both outpatient and inpatient settings. She earned a Master of Education and a Master of Science in Clinical Mental Health Counseling and Psychology, with advanced training in trauma-focused therapies, including EMDR, as well as grief and relational conflict.

Henna offers a safe, supportive environment where individuals can process deeply personal experiences without fear of judgment. Her warm, compassionate approach ensures each story feels valued and respected, fostering trust and connection from the very first session.

Henna begins by gaining a thorough understanding of a patient’s history, current concerns, and goals for therapy. She collaborates with patients to create a personalized treatment plan, integrating evidence-based modalities such as EMDR, CBT, IFS, psychoeducation, and mindfulness-based interventions to promote healing and growth.

America Calderon is a bilingual, National Certified Counselor (NCC), Licensed Mental Health Counselor in the state of New York with experience providing services for children, adolescents, and adults. America specializes in the treatment of anxiety, depression, trauma, adjustment disorders, life transitions, stress management, and other comorbid disorders. She holds a BA in Psychology from the University of Central Florida and a MSEd. in Clinical Mental Health Counseling from St. John's University in New York. America provides patients with a genuine, nonjudgmental, and supportive environment to help empower them and recognize their potential. She utilizes various treatment modalities which include Cognitive Behavioral Therapy, Motivational Interviewing, Mindfulness, and Relational-Cultural Therapy techniques. She practices from a person-centered and multicultural approach to build a meaningful, therapeutic relationship. Prior to becoming licensed as a psychotherapist, America was an educator in the state of Florida and New York with over 5 years of experience in the field. She is passionate about providing psychoeducation as it increases our insight into various mental health issues.

Marcela Medina is a Licensed Clinical Social Worker who earned both her undergraduate and graduate degrees in Social Work from Florida International University. She is a dedicated and passionate clinician who understands the challenges individuals and families face across different stages of life. Marcela has worked with diverse populations experiencing homelessness, substance use, mental health disorders, and behavioral concerns. She has extensive experience working with children, adolescents, families, and adults, and provides therapy in both English and Spanish.

Marcela is authentic, realistic, and reliable, and believes therapy should be a supportive and empowering experience. She is deeply committed to helping clients reach their maximum potential by fostering insight, resilience, and personal growth. Marcela focuses on empowering clients to take control of their lives while creating a safe, nonjudgmental space where they feel heard, respected, and supported throughout the therapeutic process.

After the initial introduction, Marcela collaborates with clients to discuss what to expect from therapy and to establish clear goals and objectives. She uses open-ended questions to help clients identify triggers, strengths, and coping strategies. Together, they build a strong, individualized treatment plan that supports meaningful and sustainable progress.

Christy Caric-Ball, LPC, earned her undergraduate degree in Philosophy from The University of Texas at Austin and her MA in Clinical Psychology from The University of Texas Pan American. She has worked with underserved girls and women at the University of Texas Rio Grande Valley School of Medicine and completed internships in diverse settings, including an intimate partner violence diversion court, a shelter for undocumented minors, and a behavioral health center. Her clinical interests include women’s health, LGBTQIA+ issues, teen adjustment counseling, and trauma-informed care.

Christy’s style is supportive and solution-focused, using evidence-based approaches such as Acceptance and Commitment Therapy, Motivational Interviewing, Interpersonal Therapy, and Eye Movement Desensitization and Reprocessing. She values empowering patients to focus on what they can change while letting go of what is beyond their control. Patients can expect to feel heard, supported, and encouraged as they work toward their wellness goals.

Christy begins by developing rapport and gaining a thorough understanding of each patient’s history. Together, they identify where the patient is now and where they want to be. She creates individualized treatment plans, revisiting and adjusting them as needed to align with evolving goals and promote lasting progress.

Haley Cramer is a Licensed Mental Health Counselor (LMHC) in Massachusetts. She earned her MS from Suffolk University and her BS from UMass Amherst, and has additional training in ARC (Attachment, Regulation, and Competency), Motivational Interviewing, Cognitive Behavioral Therapy, and Solution-Focused approaches. Her professional background includes work in community service agencies, public school systems, and drop-in centers, giving her experience supporting individuals from diverse backgrounds, diagnoses, family structures, and life goals.

When working with Haley, openness and honesty around expectations and values are encouraged, as this helps guide meaningful and effective treatment. She offers a flexible, collaborative approach and draws from a wide range of therapeutic modalities. If a particular strategy does not feel helpful, Haley works with patients to understand why and adjust accordingly. She views patients as the experts on their own experiences. Homework and worksheets are available upon request but are never required.

Haley focuses on building trust by developing goals and treatment plans collaboratively with patients. She takes into account lifestyle, aspirations, past experiences with mental health treatment, symptoms, and personal values. Together, she and her patients create achievable goals designed to produce tangible improvements in overall quality of life.