Carmen Orellana Martinez, MD

Background and credentials

Dr. Robert Whelpley, M.D., is board-certified in both Child and Adolescent Psychiatry and Adult Psychiatry. He completed his undergraduate studies at Binghamton University and earned his medical degree from Upstate Medical University in Syracuse, New York. He then went on to complete his residency and fellowship training at the University of Rochester. Throughout his career, he has worked with patients and families across the lifespan in inpatient, outpatient, and emergency psychiatric settings.

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Treatment approach

Dr. Whelpley believes in collaborative care, working closely with treatment providers, patients, and families to ensure that mental health concerns are addressed as a team. His approach integrates talk therapy techniques, including motivational interviewing, cognitive-behavioral therapy (CBT), mindfulness, and supportive psychotherapy, alongside medication management. He customizes treatment to maximize each patient’s mental health and overall wellness, sometimes incorporating a therapist into the care plan when beneficial.

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What you can expect in a first visit

During the first visit, patients can expect a comprehensive evaluation where Dr. Whelpley takes time to understand their symptoms, background, and treatment goals. His approach is patient-centered and team-oriented, ensuring that care is personalized and collaborative. He works with patients to develop a treatment plan that balances medication management with therapeutic interventions, fostering long-term mental wellness.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Noor Zayed is a dedicated board-certified adult psychiatrist committed to improving mental health and empowering individuals to achieve their goals. After completing her undergraduate studies at The Ohio State University, Dr. Zayed earned her medical degree from Kentucky College of Osteopathic Medicine, where she was inducted into the Sigma Sigma Phi Honorary Osteopathic Service Fraternity. She then completed her residency at Loyola University Medical Center in Chicago, Illinois, where a significant focus was treating veterans at the Edward Hines VA Hospital. Dr. Zayed's experience spans both rural and urban settings, providing her with a comprehensive approach to mental health care. During her training, she received awards for Excellence in Professionalism and COVID Surge efforts. Her therapeutic style is characterized by empathy, respect, active listening, and collaborative relationships with patients, fostering a safe space for healing. Her practice focuses on medication management combined with psychotherapy, utilizing evidence-based approaches to provide personalized care. Dr. Zayed's clinic interests include treating depressive and anxiety disorders, PTSD, bipolar disorder, and substance use disorders.

Dr. Helms is a graduate of the University of Arizona College of Medicine. He completed his General Psychiatry and Child/Adolescent fellowship training at the University of Texas, Health Science Center at San Antonio. He has over 25 years of experience as a psychiatrist treating patients of all ages (child, adolescent, and adult�including geriatric) while working in a multitude of treatment settings including outpatient clinics and psychiatric hospitals. He also has several years of experience working as a psychiatric consultant for medical-surgical hospitals, seeing an extensive variety of patients on all floors of the hospital from mother-baby to pediatrics, as well as adult patients on the medical and surgical floors. Dr. Helms takes with him into each patient encounter, his wide breadth of experience and his genuine care and concern for each and every individual patient. He provides both medication treatment and talk therapy. He understands that many patients greatly benefit from either short or long term medication treatment; however, he also understands that talk therapy can oftentimes lead to significant, long lasting positive change, personal growth, and improvements in occupational and relationship success. Moreover, patients will always find Dr. Helms encouraging and supportive as they search for greater meaning and purpose in their lives.

Dr. Ye Kyung Song is a board-certified psychiatrist with both an M.D. and a Ph.D. in medical humanities and ethics from the University of Texas Medical Branch. She completed her residency at Duke University and has experience practicing in both outpatient and inpatient settings. In addition to her clinical training, Dr. Song has pursued advanced training in several therapeutic modalities, including the Collaborative Approach to Management of Suicidality (CAMS) and Radically Open Dialectical Behavioral Therapy (RO-DBT).

Dr. Song takes a collaborative, values-driven approach to treatment, emphasizing partnership in decision-making and tailoring care to each individual’s needs. She uses medication thoughtfully and only when appropriate, considering the whole picture of a patient’s health and life. Her goal is to help patients understand the underlying reasons for their symptoms by examining patterns, conflicts, and meaning. She is committed to creating a safe and supportive environment where patients can explore their experiences openly.

During the initial appointment, Dr. Song focuses on understanding a patient’s clinical history, current concerns, and personal goals. Together with the patient, she develops an individualized treatment plan that clearly outlines areas of focus and aligns with the patient’s values and objectives. Her process emphasizes getting to the root “why” behind symptoms, while using evidence-based medicine and therapy modalities best suited for the situation. Treatment plans and medications are adjusted collaboratively over time to ensure ongoing support and progress.

Dr. Mendez obtained his medical degree from the University of Texas Medical School in Houston. He subsequently completed his Psychiatry residency training at the same institution, UT Medical School in Houston. Dr. Mendez has extensive training in the field and is board certified in Adult Psychiatry by the American Board of Psychiatry and Neurology. After professional training, Dr. Mendez has had vast experience of 15 years primarily in the outpatient setting including ample experience with telemedicine services to patients. He has extensive experience in diagnosing and treating adult patients dealing with attention deficit disorders and a wide spectrum of adjustment and anxiety disorders. Dr. Mendez has a special interest in the treatment of mood disorders from Major Depression to Bipolar spectrum disorders. Dr. Mendez prioritizes the development of great communication, mutual understanding and trust with his patients as he finds these elements to be key to a successful treatment. He establishes his treatment plans upon evidence-based guidelines and encourages a holistic approach for optimal well-being. Through effective medication management and supportive psychotherapy, Dr. Mendez leads his patients to optimal mental health. He encourages patients to strive to develop fulfillment and optimal functionality in their life's roles.

Dr. Ramsey is board certified in general and child and adolescent psychiatry. His practice primarily focuses on medication management. He sees himself as a collaborator with therapists and counselors in caring for their shared patients and their families. He received his medical degree from the University of Tennessee Health Science Center in Memphis, TN. He completed his residency at West Virginia University Hospitals and WVU School of Medicine and a fellowship in child and adolescent psychiatry at the Yale Child Study Center, Yale University School of Medicine, and Yale-New Haven Hospital in New Haven and Middletown, CT. He completed his undergraduate studies at the University of Memphis. Dr. Ramsey remained in CT for two additional years, working in the Department of Children and Families, serving the state's at-risk youth and adolescents at a psychiatric residential treatment facility. He then returned to West Virginia University as clinical faculty in its School of Medicine. During the 12-year academic appointment, he had active roles in educating, training, and supervising medical students, general psychiatry residents, child and adolescent psychiatry fellows, and trainees from various disciplines. He worked for many years with adolescent males at both the Dually Diagnosed and Specialized Residential Treatment Centers within West Virginia University Healthcare. He provided outpatient and acute inpatient care, as well as hospital-based consultation services. Within the community, he provided medication evaluation and management services to residential treatment facilities and university student health. He has been seeing patients and collaborating with providers through telemedicine since 2016. While Dr. Ramsey specializes in working with patients with anxiety, he does not prescribe benzodiazepines.‍