Deborah Ford, PMHNP

Background and credentials

Dr. Lillian Cole is a board-certified adult psychiatrist. She completed her undergraduate education at the University of North Carolina Wilmington and went on to earn both a master’s in biomedical sciences and a medical degree from Texas Tech University. She completed her psychiatry residency training at the University of Texas Southwestern Medical Center, where she gained experience working with a diverse range of patient populations across different ethnic, socioeconomic, and clinical backgrounds.

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Treatment approach

Dr. Cole emphasizes a holistic, patient-centered approach that integrates evidence-based medicine, psychotherapeutic techniques, lifestyle interventions, and psychoeducation. She believes that listening, collaboration, and compassion are essential to guiding patients toward recovery. Her practice primarily focuses on psychiatric medication management, and she has extensive experience treating mood disorders, anxiety, trauma-related disorders, and substance use disorders. When additional therapy is necessary for the best outcome, she may recommend integrating a therapist into the treatment plan.

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What you can expect in a first visit

Patients can expect a thorough and compassionate initial evaluation, where Dr. Cole takes the time to understand their symptoms, medical history, and treatment goals. She focuses on fostering a strong doctor-patient relationship and collaborates with each patient to create a personalized treatment plan that may include medication management, therapy, and lifestyle interventions. If additional therapy is indicated, she will coordinate with other providers to ensure comprehensive care tailored to the patient’s needs.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. John "Will” Banks is a board-certified psychiatrist who completed his General Psychiatry residency training at Stony Brook University Hospital in Stony Brook, NY. During his residency training at Stony Brook University Hospital, Dr. Banks was selected by faculty to serve as an administrative chief resident based on his leadership qualities and integrity. He received numerous awards during his residency training including the Excellence in Compassionate Care Award, Academic Achievement Award, and Harold Pass Excellence in Psychotherapy Award. He also served as an Outpatient Senior Resident to help junior residents acclimate to the outpatient treatment setting and telehealth format. Dr. Banks implements an integrative approach to his practice that primarily utilizes medication management and various psychotherapy disciplines such as cognitive-behavioral, supportive, and psychodynamic techniques. While Dr. Banks is trained in a variety of therapeutic fields, he works collaboratively with therapists and may recommend their inclusion as part of your treatment team to provide you with the level of care you deserve. The duration of follow-up appointments with Dr. Banks is typically 20-30 minutes. He received his master's degree from the University of North Texas Health Science Center in Fort Worth, TX. He then completed medical school at Lake Erie College of Osteopathic Medicine Seton Hill in Greensburg, PA where he served as president of his medical school's chapter of Sigma Sigma Phi Honorary Service Fraternity and co-founder of the National Alliance on Mental Illness (NAMI) Campus Club. Upon graduation from medical school, Dr. Banks completed his residency training in General Psychiatry at Stony Brook University Hospital in Stony Brook, NY.

Dr. Melody Stupey is a board-certified psychiatrist with over 26 years of experience treating adults in both inpatient and outpatient settings. She earned her medical degree from Oregon Health Sciences University and completed her residency at the University of Texas at San Antonio. Dr. Stupey is certified by the American Board of Psychiatry and Neurology.

Dr. Stupey believes in a collaborative approach to treatment, emphasizing active listening, compassion, and respect. She strives to create a warm, supportive environment where patients feel safe and empowered to speak openly without fear of judgment.

Her treatment process is holistic, considering physical, emotional, and lifestyle factors. She evaluates diet, physical activity, sleep habits, and thought patterns alongside medication needs. Dr. Stupey prioritizes using the lowest effective dose of medication to meet treatment goals while supporting the patient’s overall well-being.

Background and credentials

Dr. Diane Lewis is board-certified in general psychiatry by the American Board of Psychiatry and Neurology. She earned both her undergraduate and medical degrees at Texas A&M University (College Station and Temple, TX) before completing her general psychiatry residency at UT Southwestern - Austin Programs (now Dell Medical School residency programs). After her residency, she practiced for eight years as a staff psychiatrist at the University of Texas' student counseling center. She also has experience working in hospital admissions and emergency department settings.

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Treatment approach

Dr. Lewis employs a medication-management-focused approach typically paired with supportive therapy during 30-minute follow-up visits. She strongly values a collaborative treatment approach, frequently encouraging patients to incorporate additional therapy for the best outcomes. Her primary specialty is college mental health, treating patients aged 18-45 with a range of mental health conditions from mild to complex. Dr. Lewis emphasizes authenticity, compassion, and recognizing patients beyond their diagnoses, providing care tailored to individual circumstances and goals.

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What you can expect in a first visit

During a first visit, patients can expect Dr. Lewis to conduct a thorough evaluation, carefully listening to their concerns, and considering their symptoms within the broader context of their lives. Her patients appreciate her down-to-earth and compassionate communication style. She aims to create an environment where patients feel understood, respected, and actively involved in shaping their personalized treatment plan, often recommending additional therapy support when beneficial for achieving optimal outcomes.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Mark Sundahl is a board-certified adult psychiatrist. He was born and raised in the suburbs of Kansas City, Kansas. He has always been fascinated by the natural world and received a bachelor’s degree in biology at Kansas State University where he was active in a research lab investigating protein function in the human body. He completed medical school training and residency at the University of Kansas School of Medicine in Kansas City, Kansas along with Wichita, Kansas. Dr. Sundahl has experience working with a broad range of mental health symptoms and a diverse patient population

Dr. Mark Sundahl is a board-certified adult psychiatrist. He was born and raised in the suburbs of Kansas City, Kansas. He has always been fascinated by the natural world and received a bachelor’s degree in biology at Kansas State University where he was active in a research lab investigating protein function in the human body. He completed medical school training and residency at the University of Kansas School of Medicine in Kansas City, Kansas along with Wichita, Kansas. Dr. Sundahl has experience working with a broad range of mental health symptoms and a diverse patient population

Dr. Sundahl understands the importance of collaboration and the therapeutic alliance when working with patients. He will clearly explain his findings and discuss treatment options he feels are reasonable. Dr. Sundahl thinks it is important for patients to have all the necessary information to make informed decisions when it comes to their psychiatric treatment.

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Dr. Bailey is a board certified psychiatrist, specializing in medication management and psychotherapy. He enjoys the opportunity to help patients better understand their diagnosis and how biological, psychological and social interventions can be applied to live a more fulfilling life.  

As a recipient of the Army Health Professions Scholarship Program, Dr. Bailey earned his medical degree from the Edward Via College of Osteopathic Medicine in Blacksburg, Virginia followed by residency at Walter Reed National Military Medical Center in Bethesda, MD.  

After completing residency, Dr. Bailey served at Brooke Army Medical Center in San Antonio, TX where he held several positions including Chief of Inpatient Behavioral Health Services. He also completed operational assignments, most notably a nine-month deployment to Iraq for which he was awarded the Meritorious Service Medal. Dr. Bailey enjoys teaching and has held academic appointments at Long School of Medicine and Uniformed Services University of the Health Sciences.