Sara Mateo, MD

Background and credentials

Dr. Schaefer is a board-certified adult psychiatrist with over 16 years of experience. She earned her medical degree from the University of Nebraska Medical Center in Omaha, NE, and completed her adult psychiatry residency at Oregon Health and Science University in Portland, OR. She then specialized further by completing a forensic psychiatry fellowship at Yale University. She has worked as a staff psychiatrist at Atrium Health System for over 16 years.

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Treatment approach

Dr. Schaefer’s practice primarily focuses on medication management, which she offers in conjunction with supportive therapy and elements of cognitive-behavioral therapy (CBT). She takes a patient-centered and collaborative approach, ensuring that treatment is tailored to each individual’s needs. If additional therapy is required, she may recommend working with a therapist as part of a comprehensive care plan. Her primary focus areas include depression, anxiety disorders, and obsessive-compulsive disorder (OCD).

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What you can expect in a first visit

During the first visit, patients can expect a thorough psychiatric evaluation, where Dr. Schaefer carefully assesses their symptoms, treatment history, and mental health goals. She works collaboratively with patients to develop a personalized treatment plan, which may include medication management and therapy recommendations. Follow-up visits are typically 30 minutes and focus on monitoring progress, adjusting treatment as needed, and ensuring the best possible patient outcomes.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Dr. Kristin Ratz is a Board-Certified psychiatrist who is an expert in the diagnosis, treatment, and prevention of mental, emotional and behavioral disorders. She specializes in medication management combined with supportive therapy during 30-minute follow-up sessions. Dr. Ratz recognizes that each patient is unique and believes in an environment of collaboration, in which the patient and psychiatrist work together in order to develop the best individualized treatment plan. A California local, Dr. Ratz obtained her undergraduate education at University of California, Davis, graduating magna cum laude with a degree in Human Development. She then attended medical school at Loma Linda University School of Medicine, obtaining her Medical Doctorate. Following this, she completed her adult psychiatry residency training at the distinguished University of California, Irvine. Dr. Ratz has worked in a diverse range of healthcare settings, including county and community clinics, and is very experienced in telepsychiatry. She pays close attention to not only an individual's emotional state, but also their physical, spiritual, and social well-being, in order to provide her patients with exceptional holistic care.

Dr. Crump is a board-certified psychiatrist at Talkiatry. She is from Kentucky and completed her undergraduate studies at Murray State University. She obtained her medical degree from University of Kentucky College of Medicine and completed her psychiatry residency training at University of Louisville School of Medicine. Afterwards, she completed a fellowship in child and adolescent psychiatry at Medical University of South Carolina.

Dr. Crump has experience in a wide range of diagnoses and patient populations, with particular interest in anxiety, depression, PTSD, substance use disorders as well as the child and adolescent, college, BIPOC, and LBGTQIA+ populations.

Dr. Crump believes in the importance of getting to know each patient as a whole and of understanding the unique experiences that bring them to treatment. She collaborates with her patients to create personalized treatment plans and considers both medication and non-medication options.

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Dr. Antonio Ramirez earned his medical degree from Ponce Health Sciences University, where he also served as Chief Resident in Psychiatry. He completed residency training at Ponce Health Sciences University and the U.S. Veterans Health Administration, Caribbean Healthcare System, followed by a Fellowship in Consultation–Liaison Psychiatry at Montefiore Medical Center, Albert Einstein College of Medicine. Board-certified in both Psychiatry and Consultation–Liaison Psychiatry, he has served as Director of Psychiatry at the Roberto Clemente Center and Clinical Assistant Professor at NYU Grossman School of Medicine. Dr. Ramirez is bilingual in Spanish and bicultural, with published research in cultural psychiatry and stress biology, and has been recognized for teaching and leadership.

Dr. Ramirez focuses on compassionate, evidence-based care that integrates psychotherapy and psychotropic medications to promote recovery and growth. His collaborative and respectful style ensures patients feel heard while working toward meaningful goals. He emphasizes setting clear expectations from the start to foster confidence and engagement. With his background in consultation–liaison psychiatry, Dr. Ramirez brings expertise in caring for individuals managing psychiatric conditions alongside significant medical illness.

The first appointment is a comprehensive evaluation, during which Dr. Ramirez carefully explores a patient’s history, conditions, and symptoms. Based on this, he develops a personalized treatment plan and reviews it collaboratively, so expectations are clear. Future visits focus on monitoring progress, adjusting the plan as needed, and integrating both psychotherapy and medication management to best support the patient’s needs and long-term growth.

Dr. Alexandra Dunn is a board-certified adult psychiatrist who completed her medical training at the University of California Irvine School of Medicine. She then moved to New York to complete her psychiatric residency training at Mount Sinai Beth Israel. During training, Dr. Dunn gained extensive clinical experience in psychiatric inpatient, outpatient, and emergency settings, allowing her the opportunity to treat patients of all ages and backgrounds. In addition, she co-led a mindfulness group at the outpatient clinic, worked with students at Baruch College, and rotated with the Assertive Community Treatment team at MSBI. Ultimately, Dr. Dunn chose outpatient care, focusing on treating patients with mood and anxiety disorders. While her practice primarily emphasizes medication management, she also incorporates supportive and cognitive behavioral therapy techniques in her sessions with patients. If appropriate, Dr. Dunn will refer you for psychotherapy and collaborate with your therapist to support your care. She looks forward to meeting and working with you to help you feel better.

Dr. Sadiq Mirza earned his medical degree from Western University of Health Sciences in Pomona, California, and completed his psychiatry residency in San Bernardino, California. He has experience in both inpatient and outpatient psychiatry, and for the past five years, he has worked extensively in telepsychiatry, helping patients across a variety of care settings.

New patients can expect a collaborative, patient-centered approach grounded in open communication and mutual respect. Dr. Mirza prioritizes creating a warm and supportive environment where care is personalized to meet individual needs. His style empowers patients to take an active role in their mental health journey through informed decisions and compassionate treatment.

Dr. Mirza begins by thoroughly understanding each patient's unique history and goals during the initial session. This sets the foundation for trust and transparency. Together, they create tailored treatment plans with clear, achievable objectives. Ongoing follow-ups ensure progress is tracked, adjustments are made when necessary, and care remains responsive and effective.

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