Faiza Farooq, MD

Dr. Nieves-Alvarado is a board-certified psychiatrist who completed medical training at Duke University Psychiatry Program. Originally from Puerto Rico, she is fluent in both English and Spanish, which allows her to connect deeply with a diverse patient population. Her practice combines medication management with insight-oriented therapy during every visit, promoting a comprehensive approach to mental health care. She advocates for her patients to engage in therapy alongside medication management, as she believes this integrated approach leads to better outcomes and sustained improvement. Dr. Nieves-Alvarado's practice is rooted in a collaborative, team-based approach, working closely with her patients to achieve long-term mental wellness. Dr. Nieves-Alvarado earned her medical degree from the Universidad Central del Caribe School of Medicine in Bayamon, PR. Afterward, she moved to North Carolina, where she completed her residency at Duke University Hospital. During her training, she was nominated for a fellowship in psychodynamic practice by the Psychoanalytic Center of the Carolinas, showcasing her expertise in this area. She is also a dedicated advocate against childhood sexual trauma. Her diverse training includes significant experience in jail and forensic psychiatry, as well as the treatment of military veterans under the Veterans Affairs health care system. She has experience in medically assisted treatments (MAT) for substance use disorders, Electroconvulsive therapy (ECT), and family therapy, enabling her to care for patients with complex needs. Dr. Nieves-Alvarado treats patients across a wide age range, from young adults to the elderly. Passionate about improving access to mental health care, she joined Talkiatry to help patients facing time or transportation challenges receive the care they need. In addition to her clinical practice, Dr. Nieves-Alvarado remains involved with her alma mater's Behavioral Health Department, contributing to academic education and maintaining a connection with the next generation of medical professionals. She continues to seek ongoing improvement in her field, remaining engaged with medical associations including North Carolina Psychiatric Association, American Psychiatric Association, and Alpha Omega Alpha national medical honor society. Dr. Nieves-Alvarado is committed to working hand-in-hand with her patients to achieve mental wellness.

Dr. Jonathan Hertz is board-certified in adult psychiatry. He completed fellowships in child and adolescent and public psychiatry and has been practicing psychiatry for over 18 years. Dr. Hertz's practice focuses on medication management which is offered with supportive and/or dynamic psychotherapy within 30-minute follow-up sessions. If patients have individual psychotherapists, Dr. Hertz will work collaboratively with these providers within a treatment-team approach to patient care delivery. Dr. Hertz received his medical degree from Tufts University School of Medicine in Boston. He remained in Boston to complete a residency in adult psychiatry at Cambridge Health Alliance and a fellowship in child and adolescent psychiatry at Children's Hospital Boston. Dr. Hertz subsequently returned to his hometown of NYC and completed a fellowship in public psychiatry. Dr. Hertz has clinical and administrative experience in the field of psychiatry. These positions include ACT Team community psychiatrist, director of adult outpatient clinic, and medical directorship in behavioral health within community hospitals. With training in child/adolescent, adult, and public psychiatry, Dr. Hertz has a developmental approach to mental health care. That is, he collaboratively explores the bio-psychosocial factors that may have influenced the development of mental disorders. Dr. Hertz believes an ecological approach enables a broader view of the multip

Dr. Carter chose the field of psychiatry with the goal of empowering her patients and equipping them with the skills and tools to improve their mental health. She strives to create a safe, nonjudgmental space where patients feel heard and supported. She strives to destigmatize mental illness and normalize seeking help when struggling. Her passion for psychiatry stems from a deep interest in connecting with people and understanding their unique stories.

Dr. Carter believes the patient-physician relationship should be a partnership, built on trust, empathy, and shared goals. She encourages honesty, collaboration, and open communication, and believes there are no wrong questions, and your voice matters. She encourages questions and feedback and tailors care to each person’s goals, comfort level, and pace.

Dr. Carter wants to get to know the whole person, not just their symptoms. Together, she works with patients to create a personalized and thoughtful treatment plan that may include therapy, lifestyle support, and/or medication, always with room to adjust based on your evolving needs and preferences.

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Background and credentials

Dr. Gerald Matthews is a board-certified adult psychiatrist. He earned his medical degree from the University of Louisville School of Medicine in Louisville, KY. Following medical school, he entered active duty service in the U.S. Army, where he completed his psychiatry residency at Tripler Army Medical Center in Honolulu, HI. After completing his training, he practiced as a staff psychiatrist at Fort Hood, TX, fulfilling his service obligation.

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Treatment approach

Dr. Matthews specializes in medication management, working primarily with adult patients in an outpatient setting. While his primary focus is pharmacological treatment, he frequently collaborates with therapists to provide comprehensive care when indicated. He has extensive experience treating civilians, active-duty military personnel, and veterans, addressing conditions such as mood and anxiety disorders, psychosis, and trauma-related disorders.

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What you can expect in a first visit

During the first visit, patients can expect a thorough psychiatric evaluation where Dr. Matthews takes time to understand their history, symptoms, and treatment goals. He provides a structured yet compassionate approach to care, discussing medication options and potential therapeutic interventions. For patients who may benefit from additional therapy, he collaborates with therapists to ensure a well-rounded treatment plan tailored to each individual's needs.

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Why Talkiatry?

We’re a virtual mental health practice that makes it easy to find great care. We combine quality and convenience to help you thrive—faster. Our providers, like this one, are highly trained experts who specialize in medication management and collaborate with you on a treatment plan that fits your needs and comfort level.

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Jacqueline Bowling began her counseling career in 2013, and for the past 7 years, she has worked in Outpatient Services, working with people of all ages and with all mental illnesses as well. Prior to outpatient services, she worked with in-home services, providing counseling services to individuals as well as their natural support system. Jacqueline got her Undergraduate and Master's degree in Education and Human Services, completed in December 2013, at the University of Lindsey Wilson, Columbia, Kentucky. In June of 2021, she became Clinic Coordinator, and in October 2021 she completed training for Licensed Professional Clinical Counselor Supervisor. She is currently a Licensed Professional Clinical Counselor in Texas and Kentucky. Her areas of professional focus are cognitive behavioral therapy (CBT), motivational interviewing (MI), and Solution-focused, along with integrating other clinical modalities to fit the needs of clients/patients as they work towards meeting goals/objectives.

Kierra is a licensed mental health therapist and received her BS in Criminal Justice Leadership from Urbana University and M.Ed in Clinical Mental Health Counseling from the University of Dayton. Kierra has 20 years of experience working in the field of social services, and 7 years of experience as a licensed clinician.

Kierra has maintained positions in a wide array of environments including corrections, juvenile detention, CPS, psychiatric hospitals, schools, and in-home/community-based settings. Kierra has experience servicing adolescents, adults, and the elderly populations.

Kierra understands how intimidating therapy can be and commends you for taking the first step towards enhancing your life. Kierra asks that you are patient with yourself as you are embarking down a new path and reward yourself with gratitude as you reach new milestones in your life.

Kierra utilizes a holistic approach and provides talk therapy through the use of multiple treatment modalities including but not limited to, CBT, Solution Focused Therapy, Supportive therapy, and DBT techniques. Kierra is a Christian and may apply Christianity based principles to support your preferences and unique circumstances.

Your success in therapy is contingent upon your progress and commitment to attend and participate in sessions, as well as being open minded and willing to facilitate change from your past behaviors. In working together, Kierra will initiate the best treatment regimen designed for you and provide ongoing support for all your treatment needs.

Thank you for investing in your happiness, and Congratulations on taking the first steps to create a better you!!

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